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Performance Toyota

St. Catharines, ON

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rated
58 Reviews

262 Lake St

St. Catharines, ON

L2N 4H1

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58 Reviews of Performance Toyota

June 05, 2025

I've purchased 3 vehicles now and been very satisfied. Jeff Gates has treated my wife and I very fairly and goes out of his way for the customer. Service department has been pretty good also. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gates
July 04, 2024

Zack Burton, when customer service is not the way it used to be, I thank you for caring to do your job and you did it well. More

by patmurray47
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Lovelock
Jun 03, 2025 -

Performance Toyota responded

Thank you for your kind words and recognition, Pat! We appreciate your feedback and are glad you had a positive experience with Zack. Your input is valuable to us, and we hope to assist you again in the future! Welcome to Performance Toyota, and the Performance Auto Group family!

June 18, 2024

Absolutely the worst car buying experience I have ever had. I won't be back More

by michaelmarco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angus Norris
October 06, 2023

We just bought a new Rav 4 from Erin Ayres, she made the process seamless. We appreciated her friendly, easygoing attitude. She provided great customer service, ensured all of our questions were answered, a More

by kfriesen
Recommend Dealer
Yes
Employees Worked With
Erin Ayres and Shawna Carey
Nov 09, 2023 -

Performance Toyota responded

Congratulations on your brand new RAV4! Its our pleasure to help you find everything you were looking for in your new vehicle, and we're thrilled to hear you had a great experience working with Erin and Shawna. Thank you for your 5 star review, and welcome to our Performance Toyota and Performance Auto Group family!

May 26, 2023

Erin Ayres gave us the best car buying experience! From the moment we set foot in the door, she helped us decide what to do, when buying a car can be unsettling. Great communicator throughout the long More

by Ybema
Recommend Dealer
Yes
Employees Worked With
Roger, Zach
Jun 13, 2023 -

Performance Toyota responded

Thank you so much for taking the time to share your experience working with Erin! We're thrilled to hear she was able to help you get into the right vehicle. Welcome to our Performance Toyota and Performance Auto Group family!

January 15, 2023

Excellent financing, sales and service team. They understand the client’s needs. They are honest and go above and beyond to create satisfying experience for the client. More

by EG
Recommend Dealer
Yes
Employees Worked With
Mike Lavallee, Erin Ayres, Shawna Carey, Zak in sales
Jan 24, 2023 -

Performance Toyota responded

Thank you for acknowledging our team, EG! It was our pleasure to help you find everything you were looking for, and we're thrilled to hear you had a great experience. We look forward to your next visit!

January 06, 2023

I recently purchased a 2023 Tacoma from Performance . I was very happy with the service , sales staff and the vehicle itself ! They went above and beyond in every way ! Zak the salesman and manager were More

by rhimmrich
Recommend Dealer
Yes
Employees Worked With
Zak ( salesman ) , manager
Jan 06, 2023 -

Performance Toyota responded

Congratulations on your brand new Tacoma! We're glad to hear you had a great experience working with Zak and the team, and appreciate you taking the time to share with us. Welcome to our Performance Toyota and Performance Auto Group family!

December 10, 2022

We had a great experience at this dealership working with Erin Ayres. We appreciated her honesty when buying our car in a time of shortages and uncertainty. A fantastic communicator and very knowledgeable ab More

by Adrian
Recommend Dealer
Yes
Employees Worked With
Shawna , Mark Lovelock
Dec 10, 2022 -

Adrian responded

We had a great experience at this dealership working with Erin Ayres. We appreciated her honesty when buying our car in a time of shortages and uncertainty. A fantastic communicator and very knowledgeable about everything Toyota has to offer. Loved our experience and will be going back to deal with her again. Thank you so much!

Dec 12, 2022 -

Performance Toyota responded

Adrian, thank you so much for your great feedback and for taking the time to acknowledge Erin! We're thrilled to hear you had a great experience. Welcome to the Performance Toyota and Performance Auto Group family–we look forward to your next visit!

November 02, 2022

We just bought Our brand new 2022 toyota rav 4- I am thankful for Giaccomo , Arlene and Roger to help us find the perfect car to our growing family. Despite the back logs on brand new car purchase they More

by Princess D.
Recommend Dealer
Yes
Employees Worked With
Giacommo
Dec 07, 2022 -

Performance Toyota responded

We're thrilled to hear you had a great experience with our team! Thank you so much for taking the time to share with us, John and Princess. Congratulations on your new RAV4, and welcome to the Performance Toyota and Performance Auto Group family!

May 17, 2022

Bought a brand new RAV4 hybrid, everyone we dealt with at dealership was fantastic. Zakk was very helpful, patient and kind. He made buying a new vehicle stress free. Highly recommend Zakk! More

by tleveille19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zakk Burton
Jun 10, 2022 -

Performance Toyota responded

We're thrilled to hear Zakk was able to help you find the right vehicle! Congratulations on your new RAV4 Hybrid, and welcome to our Performance Toyota and Performance Auto Group family!

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