Performance BMW

awesome sales experience from sales consultant to used car manager all followed up quickly and the delivery was smooth and exactly as expected car manager all followed up quickly and the delivery was smooth and exactly as expected More

This dealership understands its customers and takes all appropriate steps to ensure the service is top rate. appropriate steps to ensure the service is top rate. More

Big Thank you to Mike Chiera for helping us purchase our 4th BMW. We were happy with his customer service, prompt email replies and expediting our purchase. 4th BMW. We were happy with his customer service, prompt email replies and expediting our purchase. More

This dealership has absolutely no integrity and will openly lie to you hoping you don’t know any better and won’t research what they tell you. When you expose the lies to dealership management they wil openly lie to you hoping you don’t know any better and won’t research what they tell you. When you expose the lies to dealership management they will back pedal and say you obviously must have misunderstood them. I contacted BMW Canada to tell them of my experience and they were quite interested. Apparently they have received other complaints. I did however find a GTA dealership that has both honesty and integrity and will likely make a purchase with them. Run don’t walk from Performance BMW and hold onto your wallet. They really don’t know what customer service is all about and will do whatever it takes to maximize their profit. More

Love my car! Thank you to Toney and the great team at BMW St Catharines! Thank you to Toney and the great team at BMW St Catharines! More

Always liked this dealership. Friendly staff. Parts staff very helpful and service representatives always helpful. Friendly staff. Parts staff very helpful and service representatives always helpful. More

Location is easy, always finds time to help me. I bring my car there as Jason is fantastic I bring my car there as Jason is fantastic More

Nice place good people. A super friendly experience, they picked me up and hour away and treated me very well until I left. A super friendly experience, they picked me up and hour away and treated me very well until I left. More

Great people, speedy service and empathy! Thank you for making a terrible situation not so terrible! Thank you for making a terrible situation not so terrible! More

Worst used car sales dept I have ever dealt with. They changed pricing, changed what was agreed upon even though a deposit was made. The salesman Joe changed the story about the previous owners of th They changed pricing, changed what was agreed upon even though a deposit was made. The salesman Joe changed the story about the previous owners of the SUV 3 times. They changed financing offers again that were in writing. Finally after I agreed to pick the car up in 5 days they changed the deal again asking for me to be out of pocket another $500. Be careful dealing with this dealership as even if it is in writing they can still change it or not honour it. Glad I did get my deposit back. More