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Performance BMW
St. Catharines, ON
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201 Reviews of Performance BMW
We had a great test drive, our salesperson explained everything very well, we didn't feel pressured at any point. Our salesperson was knowledgeable, easy to talk to and went out of her way to make sure everything very well, we didn't feel pressured at any point. Our salesperson was knowledgeable, easy to talk to and went out of her way to make sure we were well looked after on all aspects of the purchase. We feel so fortunate to have had the opportunity to connect with her. More
Very friendly and knowledgeable staff. Sales and service departments. Lynn in service is amazing in updating the status of my vehicle. David the service manager is always friendly. Sales and service departments. Lynn in service is amazing in updating the status of my vehicle. David the service manager is always friendly. More
Performance BMW actually listened and helped address the issue I was having with the vehicle’s navigation instead of using excuses of warranty coverage like other nearby dealerships. Definitely worth the dr issue I was having with the vehicle’s navigation instead of using excuses of warranty coverage like other nearby dealerships. Definitely worth the drive to them, and they even arranged for a loaner vehicle. The entire service team are great, Kim (service manager) is exceptional from the time I called all the way to following up and making sure I was satisfied with the service. Thanks to the Performance BMW team and their management for caring about customers. More
Great service experience, from discussion about must have options to nice to have options, and a concierge service that was top notch with employees that are obviously passionate about the BMW brand options to nice to have options, and a concierge service that was top notch with employees that are obviously passionate about the BMW brand More
A fantastic service team! Great cutomer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them Great cutomer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly. More
I was looking online ( kicking tires ) and then Toney called me - within 1/2 hour I was test driving a BMW x1. Loved it - very confused about all the accessories and packages - within a few minutes we fo called me - within 1/2 hour I was test driving a BMW x1. Loved it - very confused about all the accessories and packages - within a few minutes we found my dream car . And they were already looking at my 2014 Mercedes for trade in value. I left the place - next morning - we were able to make a deal . Then 4 days later ( they helped me so much with change of ownership and insurance etc) ( I hadn’t purchased a car in so long - so was blind at what exactly what was required) … anyways they absolutely took care of all the little details and logistics. Toney, Denise&micheal were the best . Highly recommend More
Friendly , efficient, clean , well organized and extremely efficient and accommodating. I have been going there for four years for service extremely efficient and accommodating. I have been going there for four years for service More