Pathway Hyundai

Excellent service from the moment I walked in to delivery of vehicle. The sale person Stephane Pare is very experienced and provided purchaser with sound advice thus facilitating my task. I would definitel of vehicle. The sale person Stephane Pare is very experienced and provided purchaser with sound advice thus facilitating my task. I would definitely recommend Patway Hyundai to friends. In fact, my daughter purchased a new vehicle with the same sale person. Great job. Many thanks. More

Sep 15, 2011 - Pathway Hyundai and Hyundai are falling in the same pattern as the American companies in the 70's to 90's. They are doing so well that they just do not care about their customers. When I firs the same pattern as the American companies in the 70's to 90's. They are doing so well that they just do not care about their customers. When I first dealt with them in 2008, they provided good service and actually cared about their customers. Now that they are doing so well they just no longer care. They charged me $60 to change a fuse... Yes that is right, $60 to change a fuse. I was told two different stories as to the work that was done to some up to $60 for a fuse. I tried to reason with them, but they did not want to listen. My Honda dealer verified my entire exhaust system without any additional charge, and they charge $60 to change a fuse. My last four service appointments have been really bad. Work not well done. Car left with dirty hand marks all over the car. I told them that they have lost a customer for life. I do not recommend this dealership for any type of service. --- --- --- --- --- --- --- --- --- Nov 16, 2011 - Pathway Hyundai has been kind enough by following up on client satisfaction. They have contacted me and have resolved this issue, thus I am satisfied with the way this issue has been resolved. I have in the past been mostly satisfied with the service which they have provided. I am looking forward dealing with Pathway Hyundai service department for my next and future maintenance. Since Pathway Hyundai has resolved this issue, I have modified my overall scoring accordingly. More

Best dealership in East Ottawa, very friendly Sales associates, you feel like they actually care about you. Very please and will defiantly will go back! associates, you feel like they actually care about you. Very please and will defiantly will go back! More

I dealt with Stéphane for my first (and first new) car. Strongly recommended!! He took all the time that was necessary to help me with the purchase, he showed me where everything was and to setup my B car. Strongly recommended!! He took all the time that was necessary to help me with the purchase, he showed me where everything was and to setup my Bluetooth. Very "down-to-earth", no pressure, no stress, honest and pleasant! Thank you very much!!! More

Patrick was very accomadating, taking the time to show us many models as my wife was unsure as to the model she wanted and if new vs used was better. There was no pressure to buy a certain model as we h many models as my wife was unsure as to the model she wanted and if new vs used was better. There was no pressure to buy a certain model as we have experianced with other nearby dealers. Once a model was chosen, the whole process of purchasing was very smooth. As a side note Patrick even knew who Postman Pat and Jeramy the Hamster were. You need to watch BBC to uunderstand. More

These guys are great. despite a high pressure sales tactic from another dealership on my cell phone while in pathway's showroom, we were still treated with respect and kindness. our sales rep got the m tactic from another dealership on my cell phone while in pathway's showroom, we were still treated with respect and kindness. our sales rep got the manager andthe manager in turn called the owner to get us the best deal possible. there were no hidden charges and no pressure to up sell anything either. Overall the experience was great. i will tell everyone i know to go to Orleans for their hyundais! More

I purchased my first Hyundai product last week (pre-owned not from Pathway) and service advisor Gordon Joyce was the first contact I had with the dealership. At that point I was interested in a particular ca not from Pathway) and service advisor Gordon Joyce was the first contact I had with the dealership. At that point I was interested in a particular car but had some concerns about some possible service issues and Gordon basically treated an over the phone stranger (me) like a friend. His input (more than just answering a phone call) gave me the information and piece of mind to go ahead and make with the purchase with confidence knowing that I had good people to deal with when the car needed work. I cannot say enough good things about Mr. Joyce and the technician who recently worked on my car Jason Keblic. They both went out of their way to accommodate me, answer my many questions, and provide a level of customer service and professionalism that quite frankly I have not experienced at other dealerships. I will be sure to let others know how well I was treated at Pathway Hyundai. More

Had purchased a vehicle from the dealership before and due to age and mileage I had to make a critical decision whether to keep the SUV or sell it and buy a new one. Based on a very short but frank dis due to age and mileage I had to make a critical decision whether to keep the SUV or sell it and buy a new one. Based on a very short but frank discussion with Dane Fellows, General Manager of Pathway Hyundai, a price was set for the trade and price quickly set for the new vehicle. I was given purchase options to take advantage of corporate incentives, and based on that straight forward discussion, a deal was put in place, a vehicle was located, relocated to the dealer and purchase made. Very busy dealership but base on the staff and the service department they help make doing business with a car dealership a pleasant experience. I would recommend this dealership to everyone. More

Always fast friendly service at this dealershlip. My wife and I were there one day for general servicing of our 2008 Tucson. We happen to talk to a sales manager (Keith) about a 2011 Tucson on the floor. We and I were there one day for general servicing of our 2008 Tucson. We happen to talk to a sales manager (Keith) about a 2011 Tucson on the floor. We wanted just general basic information which was provided. We returned a few days later but it was sold.We were told that they had one left, a demo, and that we could call in advance and they would make arrangements to have the vehilce at the dealership. We did call, and eith set us up with one of his sales reps (Derek Walker). Derek was quite knowledgeable about the product and we managed to strike a deal and buy it. Of course we would have liked to get more for our trade-in and pay7 less for the new Tucson, but we feel we got the best deal possible (which is why we decided on the purchase). We picked up the vehicle a few days later and were quite pleased with the pre-work done on it. Derek also followed up with us the next day to see how things were going. More

I went to 5 Dealers on Youville Dr. and I received the BEST Customer service of any of them and Sales Rep was very Helpful. BEST Customer service of any of them and Sales Rep was very Helpful. More