
Pathway Hyundai
Ottawa, ON
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560 Reviews of Pathway Hyundai
sales staff was very friendly and very knownlegdable about product. showed many different cars to best suit my needs did not push features i did not need or want the price was competative but the ser about product. showed many different cars to best suit my needs did not push features i did not need or want the price was competative but the service was superaltive cheers More
Julian provided excellent services and was very informative. He was patient and did not force me into a sale. After buying he contacted me to make sure i was enjoying my new car. I would strongly r informative. He was patient and did not force me into a sale. After buying he contacted me to make sure i was enjoying my new car. I would strongly recommened him to all my friends and family. More
We had a great experience when we were shopping for a SUV. Everytime we went into Pathway we were greeted with smiles from everyone. Our sales representative Derek was very knowledgable and informative. SUV. Everytime we went into Pathway we were greeted with smiles from everyone. Our sales representative Derek was very knowledgable and informative. He was very pleasant to deal with and not pushy at all. It took us a few days to decide on our purchase and it has been the best decision we have made on a vehicle. We bought a Santa Fe and it is a nice smooth ride, lots of room and cargo space. Our family of 3 loves it. The night we picked up the Santa Fe Derek spent some time showing me all the bells and whistles. We would recommend Derek and Pathway Hyundai to our family and friends. Thanks again to Derek for a great shopping experience, we love our Santa Fe. Brian and Stephanie More
I purchased a 2010 Sonata at Pathway Hyundai in November 2009. My first scheduled maintenance service visit was somewhat ok, however, I have not had a pleasant experience with Pathway Hyundai service since. 2009. My first scheduled maintenance service visit was somewhat ok, however, I have not had a pleasant experience with Pathway Hyundai service since. Is it just me or are others asked to replace their famous cabin filters every visit (at $79 a pop). Is it only me or has Pathway Hyundai charged others over $900.00 for rear brake service at 48k maintenance visit. claiming that current brake conditions were a hazard. There many more situations / observations and concerns that have with Pathway Hyundai... but will save for another day. Is it just a coincidence that all reviews that I have seen posted on the Pathway site list the reason for vist as "Sales New or used".... Where are the service reviews? All was fun and pleasant with this dealership until the day I drove my Sonata off the lot. I was not prepared for the maintenance service experience that followed. Stay tuned... More
It was time that we traded our old Dodge in. The moment we walked in we were greeted by Irina with a smile and a handshake. We were given exceptional service and she took time to show us 3 different kind o we walked in we were greeted by Irina with a smile and a handshake. We were given exceptional service and she took time to show us 3 different kind of models to suit our family. At the end we pick the Santa Fe. Irina was such an incredible sales representative, she is exceptionally knowledgeable, and really made us feel comfortable in the car buying experience. We had many concerns and questions and she had all the answers to each and every one of them. I would recommend this dealership and Irina, Paul and Stephane to anyone. I have no doubt that I will continue to be loyal customer to this dealership because they have shown me excellent and friendly service. More
This is our second Santa Fe purchase from this dealership. My wife and I were impressed with the professionalism of the salesman, Derek Walker. He was knowledgeable and pleasant to work with and g dealership. My wife and I were impressed with the professionalism of the salesman, Derek Walker. He was knowledgeable and pleasant to work with and gave us important insights on the purchased vehicle. He went out of his way to provide me with top-notch service. LOVE our new Santa Fe. We would not hesitate to recommend the dealership and Derek Walker in particular to relatives and friends. Merci pour ta patience Derek. More
I was shopping for deals on a new Elantra GL 2013, and I was dealing with a couple other dealers before Pathway. Upon meeting Gord(over email), and tell him what I was offered already, he did not play any p was dealing with a couple other dealers before Pathway. Upon meeting Gord(over email), and tell him what I was offered already, he did not play any pricing game with me, and gave me a compelling deal that I can hardly put down. He was friendly, and straightforward all throughout. More
The experience at Pathway Hyundai was great. Irina Khaikin was very helpful and she was very knowleagable of the product. She was extremely helpful and her efforts contributed greatly to my decision Khaikin was very helpful and she was very knowleagable of the product. She was extremely helpful and her efforts contributed greatly to my decision to invest into a Hyundai product. More
This is my 3rd vehicle that I have purchased at Pathway. One of the biggest reasons I go back to this dealership is because of the "after sales service". Those guys and gals in the Service Department are e One of the biggest reasons I go back to this dealership is because of the "after sales service". Those guys and gals in the Service Department are excellent!! Very respectful; good listeners; very helpful; and will go way beyond their "call of duty" to assist the customer. The shuttle guy is very nice and always on time. I would recommend this dealership with no hesitation. Their negotiations for a new vehicle purchase were very fair and offer a great loyalty incentive for return Hyundai customers!! More
My friends highly recommended me to go and buy a Hyundai at this dealership and I know why! Tim and Ray both gave me outstanding service and were very courteous and addressed all of my needs and concern at this dealership and I know why! Tim and Ray both gave me outstanding service and were very courteous and addressed all of my needs and concerns. Had my test run with Ray who gave excellent information about the car and its functions. On the delivery date, Tim also went into great details in explaining all the contract and all the functionality of the car. The attention to the little details and answering all my questions were greatly appreciated. Both Tim and Ray went all out of their way for me from beginning to end. As I did not have a car they came at got me to and from the dealership. What great service! I will certainly recommend them to my family and friends! More