
Pathway Hyundai
Ottawa, ON
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556 Reviews of Pathway Hyundai
Sales assciate was coureous, friendly and most of all, not pushy. Was actually there to help make my shopping experience as easy as possible. I would strongly recommend him to anyone looking for a vehic not pushy. Was actually there to help make my shopping experience as easy as possible. I would strongly recommend him to anyone looking for a vehicle. The product spoke for itself. Drove nice, had all you could ask for in a vehicle at a very reasonable price. Hyundai has definitely come a long way! More
C'etait notre premiere visite a Hyndai et nous avons ete tres impressionner par le service de Gord Ouimet. Gord nous as repondu a tout nos questions sans hesitation, le service a ete impecable. Nous sommes tres impressionner par le service de Gord Ouimet. Gord nous as repondu a tout nos questions sans hesitation, le service a ete impecable. Nous sommes tres satisfait du service avec Gord Ouimet, un tres bon vendeur a recommender. Bravo Gord, continue ton beau travail. Suzanne Bedard 3199 chemin Gendron Hammond On More
The moment I walked into pathway hyundai I was greeted with a smile. This is such an important part of customer service. I was given exceptional service in trading in my old car, and buying a brand new El with a smile. This is such an important part of customer service. I was given exceptional service in trading in my old car, and buying a brand new Elantra. Gord O was such an incredible sales representative, he is exceptionally knowledgeable, and really made me feel comfortable in the car buying experience. Being a young woman, buying a new car is a daunting and sometimes scary task, he made me feel so at ease, and really went through the whole process with clarity. I had a million questions and he answered each and every one effectively and honestly. This is the second car I have bought from this dealership, and would recommend it to anyone. I have no doubt that I will continue to be loyal to this dealership because they have shown me excellent and friendly service. More
The employees I dealt with were very friendly and easy to talk to. They went out of their way to make my purchase a pleasant one. I am very satisfied. talk to. They went out of their way to make my purchase a pleasant one. I am very satisfied. More
My experience at this dealership was horrible. I found the staff friendly and helpful until I got the papers signed and the car off the lot. The car I bought was not a Hyundai and they did not look into the staff friendly and helpful until I got the papers signed and the car off the lot. The car I bought was not a Hyundai and they did not look into the proper parts needed to bring it up to standards. They did just enough to get it off the lot and now 2 months later I'm stuck with a bill to re-fix that weren't done properly at the time I purchased the vehicle. When I called to explain my situation I was given the run around and several reasons why it wasn't their responsibility anymore. More
Other than looking forward to the new car smell, who really enjoys going through the selling process at a automotive dealership? For me it used to rank just under going to the dentist. I say 'used to' really enjoys going through the selling process at a automotive dealership? For me it used to rank just under going to the dentist. I say 'used to' because I have just gone through my first really positive car purchase (including the trade-in negotiations). I owe this to Fernando Sendao. He treated me with respect and professionalism with just the right touch of humour to lower the tension. I did not feel any pressure ( other than Fernando trying to find out what was needed to close the deal) and when we finally agreed on the price, it was a very good feeling. Ok, maybe I could have tried to get a lower price but to be quite honest, the final number is what I had originally been prepared to pay when I walked in to the dealership. The sales process was capped off by a quick and pleasant chat with Ian Currie to complete the paperwork. All that is left for me to do is to pick up my brand new 2013 Santa Fe and ride off into the sunset. I have no hesitation in recommending Fernando to anyone who is considering a new or used vehicle purchase. Thanks Fernando! More
I recently purchased a new 2013 Tucson and dealt with Derek Walker. Derek was very helpful, friendly and personable. I knew what I was looking for and he listened and was able to show me what was avail Derek Walker. Derek was very helpful, friendly and personable. I knew what I was looking for and he listened and was able to show me what was available without ever putting any pressure on up-grading or purchasing. I have bought a number of new vehicles over the years and can say that he is the best sales person I have ever dealt with. I had to pick up my vehicle on a particular day as I was going out of town and he came in on his day off for the delivery. I will definitely recommend him to friends and family. Thanks Derek! More
Gordon is really good at what he does. I find that he is very helpful and willing to go the extra mile to get me into a new car that I can financially afford. Thank-you so much. Never change the way you are very helpful and willing to go the extra mile to get me into a new car that I can financially afford. Thank-you so much. Never change the way you are with customers. More
Tim was great, so was Ciara, and Keith... But I am leary of the service team, as I am not really sure if the extra protection re interior and exterior was really completed... I forgot to mention this to Ti of the service team, as I am not really sure if the extra protection re interior and exterior was really completed... I forgot to mention this to Tim, so he knows nothing about how I feel, but I am sure he would get something done... Also, there was a burn hole in the front middle of the driver's seat, I really don't remember seeing that when I first looked at the vehicle and Tim wasn't sure either, but I mentioned this, but I was told nothing could be done, this I was not happy about.... It would be nice if they could fix the burn hole and assure me by showing me that the interior and exterior was completed as per the extra I purchased for the vehicle... Overall, my experience was very good and I would talk to Tim about a new vehcle when the time comes, and would tell other people also.......... I have added an update since last weekend. I don't know why I sent in the above reveiw without talking about my concerns before sending in the above reveiw. I must say all of my concerns are resolved 150%, and the burn in the seat is gone. So this is for everybody, please don't write a reveiw if you have any concerns about your vehivcle before talking to someone at Pathway ( I should of talked to them before). I have found the team awesome and I have something that I will not forget, Great Service! More
We have bought 3 Hyundai's since 2000 and just love the cars. We are now looking for a 4th car and altho' we have not totally committed to Hyundai yet, we want to commend Jordon on the efficient service he cars. We are now looking for a 4th car and altho' we have not totally committed to Hyundai yet, we want to commend Jordon on the efficient service he gave my husband and myself a couple weeks back. These are "friendly" people without being overbearing and Jordon is like a member of our family (yet he's not) when we walk in. We have not yet made up our minds bec' we still have two vehicles and are in no hurry. But when the crunch is on, we will go back to retest the Elantra (2012). Jordon was great to give us our space for a couple weeks and then followed up with a phone call (more than any other dealership did (I might add). Very personable and nice young man. More