
Pathway Hyundai
Ottawa, ON
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556 Reviews of Pathway Hyundai
It was a great overall experience. Both Julian and Shelly were very helpful and forth coming within all aspects involved in buying a new car. were very helpful and forth coming within all aspects involved in buying a new car. More
Gord was quite friendly. He made my experience much more enjoyable. Showed me the car, answered all my questions and made me feel comfortable. I recommend Gord because he's not a pushy salesman, he is a g enjoyable. Showed me the car, answered all my questions and made me feel comfortable. I recommend Gord because he's not a pushy salesman, he is a good listener and he tried to get me the best deal. More
My Wife and I went shopping for a new car and the Hyundai Tuscon was 1 of our options. Darrell Turner was our Sales Representative and we cant say anything negative about him. Even though he told us he sta Tuscon was 1 of our options. Darrell Turner was our Sales Representative and we cant say anything negative about him. Even though he told us he started as this job not that long ago, he was very knowledgeable and took the time to help us. We visited more than 1 dealerships and Darrell was by far the best experience for us. More
My experience with Pathway Hyundai was a very pleasurable experience. I dealt with Darrell Turner, and his expertise, attention to the customer's experience, and product knowledge surpassed my expectations. experience. I dealt with Darrell Turner, and his expertise, attention to the customer's experience, and product knowledge surpassed my expectations. I would like to thank Pathway Hyundai for a positive car buying experience. More
I had a very positive experience at Pathway Hyundai. Everyone at the dealership was very friendly and I was happy with my service. Upon arriving I was quickly introduced to a sales associate (Darrell) a Everyone at the dealership was very friendly and I was happy with my service. Upon arriving I was quickly introduced to a sales associate (Darrell) and after assessing my needs and interests I had a chance to test out the make and model I was interested in. I enjoyed my test drive and I appreciated that my sales associate drove first demonstrating different features of the vehicle. Darrell was knowledgeable and down to earth. He was happy to answer all of my questions and to address any concerns I had. I appreciated that he was upfront about being a relatively new sales associate. The only issue that I had was that I was kept waiting for a long time between finalizing the sale with Darrell and speaking with Ciara, the sales manager (close to two hours). This was somewhat understandable as the dealership was quite busy due to the fact that it was the Saturday of the car show. During my wait, however, I was frequently checked on by Darrell who gave me frequent updates, kept me company for most of the wait, and offered me food and drink. I had an equally positive experience with Ciara. She provided clear explanations of my options, offered insight, and helped put me at ease as she knew this was my first car buying experience. More
this had been the best car shopping experience i have ever had. i walked in and had little idea on what i want. the friendly stuff Darrell started chatting with me. and then he asked me a few questions,s ever had. i walked in and had little idea on what i want. the friendly stuff Darrell started chatting with me. and then he asked me a few questions,some of them i didn't even think about before. it was a pleasant conversation, and he suggested Elantra would suit for me and my situation. during the test drive, he introduced the special features of this new model. after the test drive, i am in love with this car. since i dont have a big budget, Mr. Turner worked the number with me patiently. after two hours, we had a deal! i would highly recommend him at Pathway Hyundai to my friends and family. best service ever! More
My wife and I were very happy to have dealt with Julian. His overall knowledge about the Santa Fey was excellent and the test drive was what sold us on it. Julian was never "pushy" about things we were not His overall knowledge about the Santa Fey was excellent and the test drive was what sold us on it. Julian was never "pushy" about things we were not interested in and as a result we were able to quickly get the Santa Fey that we wanted. I am very happy with my over all experience and my wife and I love our new vehicle. I would highly recommend going to Pathway if you're looking to but a Hyundai. Thanks Julian! More
Gord at Pathway made my experience in purchasing my first brand new vehicle very simple and reassuring. Firstly, Gord asked me several questions to ensure I was making the right decision for me and my lifes brand new vehicle very simple and reassuring. Firstly, Gord asked me several questions to ensure I was making the right decision for me and my lifestyle. He then pointed out the pros and cons of buying used vs. new. After being informed, I made the decision to purchase new, on my terms, and felt empowered in my purchase. Not once did I feel manipulated unlike most other car dealers I've come accross. The overall positive energy in the showroom, and the ease of the atmosphere further reassured me that I'm dealing with a professional organization who will take care of my car needs now and in the future. Great job Pathway, you've raised the bar in the automotive selling industry--keep up the great work! Bev Forcier More
I was impressed with Pathway Hyundai from the moment I walked through the door the first time. I was greeted promptly, my sales rep (Avat) was accommodating and professional. We had a constructive dialogu walked through the door the first time. I was greeted promptly, my sales rep (Avat) was accommodating and professional. We had a constructive dialogue and all of my concerns were addressed immediately. Particular highlights include: (a) no pressure or up-selling; (b) prices that don't suddenly grow when the contract gets printed; (c) a business manager (Ian) who does his job and also refrains from add-ons and up-sells, and (d) receiving an extremely - dare I say "new car standard" of cleanliness even though it was a used vehicle. My wife had to take the car back for a minor repair under warranty a couple of weeks later and reported to have been treated exceptionally well. My only constructive feedback to the whole team would be to pay a little more attention to voice mail messages but this doesn't erode my five-star reccommendation for this dealer. More