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Pathway Hyundai

Ottawa, ON

2.9
570 Reviews

1375 Youville Dr

Ottawa, ON

K1C 4R1

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570 Reviews of Pathway Hyundai

October 05, 2013

It what a pleasured and nice experience to buy our car with Julian Ferrare. The reason why we did business it because the way Julien approaches us to sold the vehicle. Guy and Sylvette Sergerie More

by movinghouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Ferrara
October 04, 2013

we were in the market for an accent so it was just a matter of buying something with low mileage and decent price...the right car at the right time and Jason was willing to get in the back of that hatch More

by bjudd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jason kashin
October 03, 2013

Great experiece with Julian. He was truly professional even when things became slow in light of what appeared to be a very hectic Saturday. I have no problems in saying Julian takes his position seriously More

by mallaj47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Ferrara
October 02, 2013

I was greated almost immediately by a friendly salesman (Jerry) who simply asked me what I was looking for. After listening to my requirements he pleasantly described vehicles that best suited my needs. Th More

by alicekelleher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Rodriguez, Keith Tiedtke, Ian Currie
September 30, 2013

A friend recommended Pathway and we decided to test drive an Accent. Gord Ouimet immediately helped us with respect and some humour which we appreciated. There was never a feeling of being pressured. It was More

by NicolleJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gord Ouimet
September 10, 2013

well my rating speaks for itself, as i am very disappointed in the professionalism of both the salesman and sales manager, the're attitude was unbelievably cocky, rude, harsh, on top of pressuring More

by nothappy321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Tiedtke, Avat Maroufi
Sep 12, 2013 -

Pathway Hyundai responded

Good afternoon, My name is Stephan Pare. I am one of the Sales Managers here at Pathway Hyundai. Your recent review has come to my attention and I would like to discuss it with you. Please let me know if this is a possibility. I am TERRIBLY SORRY for how you feel. I would like to offer you a sincere apology. If possible, could you please contact me at 613-837-4222 at your earliest convenience so we could possibly resolve this and make it right. I will understand if you do not wish to speak to me but would appreciate discussing this over the telephone or in person. It's totally up to you. I hope this message finds you well. Stephan Pare Sales Manager Pathway Hyundai 613-837-4222

Sep 14, 2013 -

nothappy321 responded

I have done enough discussing of this subject. I would like this to be ACTUALLY posted. That will make it right in my books

September 01, 2013

The employees at Pathway Hyundai went out of their way to ensure that we were well taken care of. During the course of our experience, we found both Julian and Ian very accommodating; they both seemed genui More

by chrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Currie, Julian Ferrara
August 27, 2013

Just purchased a 2013 Hyundai Santa Fe from Devin and enjoyed the process. I usually don't like the hassles that go along with buying a car but I found Devin was great. He was very helpful without bein More

by pschlitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Currie, Devin Desmarais
August 14, 2013

Julian was excellent. We were only interested in purchasing a new vehicle as our 2010 Santa Fe was a lemon (38000 km's and the vehicle already had gone through 3 transmissions and we felt this probl More

by grahamhowell12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gordon, Julian Ferrara
August 07, 2013

I was undecided which vehicle in my price range that I wanted to purchase. I had 5 dealerships to visit and take a test drive. I was impressed with Anthony's knowledge and the questions he asked me. He di More

by darcyanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gordon
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