Park Lane Chevrolet Cadillac Buick GMC
Sarnia, ON
Filter Reviews by Keyword
By Type
86 Reviews of Park Lane Chevrolet Cadillac Buick GMC
Wonderful experience dealing with Parklane. Traded two vehicles in and purchased one new vehicle. Salesman (Andrew) was very helpful in finding the vehicle we wanted. Have dealt with them in Traded two vehicles in and purchased one new vehicle. Salesman (Andrew) was very helpful in finding the vehicle we wanted. Have dealt with them in the past and will continue dealing with Parklane. More
Absolutely the worst experience I’ve ever had with any dealership! I waited over 20 days for an appointment, only to be told on the spot that my appointment was canceled. Their excuse? They’re only servic dealership! I waited over 20 days for an appointment, only to be told on the spot that my appointment was canceled. Their excuse? They’re only servicing cars purchased directly from them—even though my car has a manufacturer recall for heated seats! This is beyond unacceptable. The complete lack of professionalism and disregard for customer service is appalling. They wasted my time and clearly don’t care about helping people, even with serious safety issues. To make matters worse, I contacted their manager, who took all my contact details and promised I would receive a call from the general manager. It’s been almost three days now, and I’ve heard nothing. This shows a complete lack of accountability. I would never trust or recommend Parklane to anyone. More
Great experience. Very helpful and I recommend highly recommend dealing with Andrew and Tracy. Thank you for your kindness and helping me out! Very helpful and I recommend highly recommend dealing with Andrew and Tracy. Thank you for your kindness and helping me out! More
Meeting the staff and completing the sale our 1st new vehicle in many years was a great experience. Everyone was helpful, friendly and knowledgeable. My wife and I bought a second vehicle a few months la vehicle in many years was a great experience. Everyone was helpful, friendly and knowledgeable. My wife and I bought a second vehicle a few months later. Once again great time working with Matt and the team. More
The office staff was friendly. Nice selection of vehicles. The process was seamless for paperwork. Sales staff went over vehicles operation. Nice selection of vehicles. The process was seamless for paperwork. Sales staff went over vehicles operation. More
I called looking for a specific car that was very popular and through one phone call I got the best service and got the car I wanted! Dennis is amazing! Great service and is always in touch! and through one phone call I got the best service and got the car I wanted! Dennis is amazing! Great service and is always in touch! More