Ottawa St-Laurent Jeep & RAM

Bad service Just brought my 2014 Dodge Ram 1500 in for two recalls and a leaky back window. It's been leaking for a while however we just noticed. Roof is all sta Just brought my 2014 Dodge Ram 1500 in for two recalls and a leaky back window. It's been leaking for a while however we just noticed. Roof is all stained. The said sorry we won't repair. Not covered by warranty. My truck is spotless. I don't even let my dogs get in it. I found grease all over the interior of my spotless truck. They even tried to charge me for "checking" the leaky window they won't fix. We won't be back. Bought the truck there but they are total shysters More

Good service We were happy with the service we had when we went to exhange the last jeep. Thanks to Ali and Frank for the service they gave us. We were happy with the service we had when we went to exhange the last jeep. Thanks to Ali and Frank for the service they gave us. More

Amiable and approachable Enjoyed having a saleswoman (Stephanie Hammond) who was calm and down to earth. Not the typical sales pressure which made the exchange quite pleasant Enjoyed having a saleswoman (Stephanie Hammond) who was calm and down to earth. Not the typical sales pressure which made the exchange quite pleasant. Also appreciated the effort displayed by Joe Conte in making the financial transaction possible. kuddis to the team. More

Know what to expect! A lot of the optional services tend to add to the monthly payments. What started out as an 18k vehilcle turned into 36k after financing, paperwork, ta A lot of the optional services tend to add to the monthly payments. What started out as an 18k vehilcle turned into 36k after financing, paperwork, taxes and addons. You have to know to expect this when buying from a credible dealership. Regardless the salesmen were helpful, honest and assisted even in their off hours. More

amzing and would go back The staff was amazing and helped us through the whole thing. I would defiantly go back for my next car knowing I'll have such amazing service and our The staff was amazing and helped us through the whole thing. I would defiantly go back for my next car knowing I'll have such amazing service and our sales rep was very knowledgable in the car that I had gotten and was there helping the whole time More

Hard working salesmen I went in to buy a brand new truck, right away I was politely greeted by Herby who was awesome help very knowledgeable and did everything in hi power I went in to buy a brand new truck, right away I was politely greeted by Herby who was awesome help very knowledgeable and did everything in hi power to make sure I got the best deal! Which he did, I went to Southbank originally and then went to Ottawa dodge. Presented Herby and Mike with the quote I had and they beat it by a mile! And not only that the truck was a locate, Mike and Herby were on it! Made the contact right away and the next day my truck was in the Ottawa lot! Also might I add Herby went into work on his days off to make sure my truck would be ready for the pickup date! AWESOME, thanks to Herby , Mike and Joe!! Great team! More

great service. recommend to everyone Great service.very satisfied . I would recommend this dealership and will be back.I have recommended friends already to purchase their next vehicle h Great service.very satisfied . I would recommend this dealership and will be back.I have recommended friends already to purchase their next vehicle here . Thanks More

Jeep Wrangler Hi, . I recently purchased a New 2015 Jeep Wrangler Unlimited Sahara for my wife. Your staff starting with your salesman Tim Percival, your financial Hi, . I recently purchased a New 2015 Jeep Wrangler Unlimited Sahara for my wife. Your staff starting with your salesman Tim Percival, your financial wizard Frank Abouchakra to your sales manager Dan (never did get his last name) were first and foremost truly professional.  The way they deal with the customer is second to none. Your dealership has made the dream of my wife come true and I can't thank you enough. You have a true superhero team and it was a pleasure and a blast dealing with your team at Ottawa Dodge. So much so that I will be back and I am passing the word. Hope you get used to seeing me. Again, from a profoundly happy customer, THANK YOU. Please pass this on to both Tim and Frank and post it so all my see. Scotlyn More

My new caravan My new 2016 Dodge Grand Caravan is definitely an upgrade from the 2005 Caravan tat I drove for 11 years. Nadine the sales consultant who I dealt with My new 2016 Dodge Grand Caravan is definitely an upgrade from the 2005 Caravan tat I drove for 11 years. Nadine the sales consultant who I dealt with was great getting the information I needed to help me make my decision in buying my new Grand Caravan. The whole process was quite simple to go through. Thanks Nadine More

helpful, no excessive pressure Th e sale consultant was patient, calm and answering all our questions without putting pressure on us; gave us time to think and reflect. Helpful in Th e sale consultant was patient, calm and answering all our questions without putting pressure on us; gave us time to think and reflect. Helpful in deciding options for the purchase More