Ottawa St-Laurent Jeep & RAM

Love My Jeep Patriot I came in on a Saturday with the goal of purchasing a Jeep Patriot - manual transmission - had seen one on the website for sale. Unfortunately it sol I came in on a Saturday with the goal of purchasing a Jeep Patriot - manual transmission - had seen one on the website for sale. Unfortunately it sold before I got there. Had the pleasure of working with Stephanie to locate another - and made the purchase. All a very painless and in fact positive experience. The best part was having a sales person that was female, and not pushy. She listened to what I wanted, and made it happen. I would go back to her in particular, when I am next in need of a new vehicle - but hopefully it won't be too soon! More

OurNewPatriot We had a horrible experience with our last vehicle to the extent that I was angry and frustrated. I came into Ottawa Dodge and from the beginning the We had a horrible experience with our last vehicle to the extent that I was angry and frustrated. I came into Ottawa Dodge and from the beginning the saleslady was knowledgeable, understanding and very helpful. From then the business manager accomplished things that we didn't think were possible. The management were patient and made us feel comfortable, like a dealership should treat people. We are happy with our new Patriot and confident that it will last us many years. Thank you Ottawa Dodge! ~Hank More

Very Positive Experience Sales person Dilshan Kumarasinghe was just excellent. Easy to work with, helped me find an excellent deal on a fabulous, mint condition used car. Fr Sales person Dilshan Kumarasinghe was just excellent. Easy to work with, helped me find an excellent deal on a fabulous, mint condition used car. Friendly, patient, and diligent are the words that come to mind. Business specialist, Joe Conte, took the time to explain all the documentation for purchase and covered the information on warranties, which I added to my purchase. Grateful that Ottawa Dodge has such capable folks working for them. More

Excellent Fast friendly great atmosphere highly recommend I would give dilshan a ten star if it were available and the rest of the staff for making our purchase Fast friendly great atmosphere highly recommend I would give dilshan a ten star if it were available and the rest of the staff for making our purchase great thank you to all of you More

My Ottawa Chrysler Jeep Dodge Experience During my time spent purchasing a vehicle at Ottawa Chrysler Jeep Dodge Ram Fiat I found the staff to be very professional, polite, and helpful. My da During my time spent purchasing a vehicle at Ottawa Chrysler Jeep Dodge Ram Fiat I found the staff to be very professional, polite, and helpful. My day was a success on many levels. More

Positive experience Very positive experience. Dilshan has a friendly personality, it was a pleasure to do business with him. Only negative was truck bed was dirty when w Very positive experience. Dilshan has a friendly personality, it was a pleasure to do business with him. Only negative was truck bed was dirty when we picked it up Overall we are happy, thank you More

Amazing! The knowledgeable and friendly staff made it easy for me to drive away with the car that I needed. I needed a Vehicle fast and they worked hard to ge The knowledgeable and friendly staff made it easy for me to drive away with the car that I needed. I needed a Vehicle fast and they worked hard to get me into a great car. I didn't feel pressured I felt genuine trust with the staff! Once I found my car they took care of everything else. Very professional! Thank you Ottawa Dodge! More

Thank you to Dilshan for his amazing service and cutest personality! We're very happy with our new jeep! Everyone is so nice there! We're satisfied customers to Dilshan for his amazing service and cutest personality! We're very happy with our new jeep! Everyone is so nice there! We're satisfied customers More

Pretty easy going but a few nuisances I came to Ottawa Dodge with a previous quote from Orleans Dodge and asked them to beat their price. Due to a policy, at Orleans Dodge I was told I I came to Ottawa Dodge with a previous quote from Orleans Dodge and asked them to beat their price. Due to a policy, at Orleans Dodge I was told I couldn't copy any finance information from the quote as a precaution. So when I approached Ottawa Dodge I had to rely on my own memory of the quote. Anyhow, I went to Ottawa Dodge and provided accurate numbers to the original quote and asked them to beat it, and they did. However, they seemed to have forgotten I asked for tinted windows and a rust module until we met with the financial advisor. After taking that into account, our payment went back up to the original Orleans Dodge quote. Just that method of dealing has upset and disappointed me. The advisor also added a $20 fee for someone to go renew our licensing stickers for us without verbally letting us now it had a cost associated to it. The sales person was pleasant and very kind. She provided all the specs and information we needed ,however, some information, she didn't have an answer for off the top of her head. All in all my experience with Ottawa Dodge was good. All the staff seem friendly and I do feel they try to get the customer the fairest deal. More