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Ottawa St-Laurent Jeep & RAM

Ottawa, ON

4.7
1,219 Reviews

900 St-Laurent Blvd

Ottawa, ON

K1K 3B3

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1,219 Reviews of Ottawa St-Laurent Jeep & RAM

July 03, 2016

Excellent Service Thank you Dilshan for the excellent service you've provided us during the whole process. We would refer you to anyone that's buying a car. We are very More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gervais, Joe Conte, Dilshan Kumarasinghe
July 03, 2016

Professional friendly customer service It was a very positive experience! Transparent no gimmicks! Dilshan will be our family's car sales person from now on. I would recommend this dealersh More

by Rodolphe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Conte, Dilshan Kumarasinghe
July 01, 2016

Great Experience I went to many dealerships before actually buying a car. Mo the sales man that approached me was very honest and straight forward. He did a great job More

by michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Murshed
July 01, 2016

Excellent customer service Stephanie was amazing, very professional, goes above and beyond. Very personable. Explains everything. Joe goes above and beyond. Quick, reliabl More

by Dorothy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Conte, Stephanie Hammond
June 30, 2016

Excellent experience It has been a long time since I have made a major purchase and was a little credit shy. Jim in Finance and Stephanie in Sales helped make my car buyin More

by Dayton D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Hammond
June 30, 2016

Excellent Client Care Bought my car here and Dilshan went out of his way to assist me. He was able to provide me with all the information I needed and guide me to choose th More

by Sierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dilshan Kumarasinghe
June 30, 2016

Above and Beyond Bringing my boyfriend's Fiat 500 Turbo in with some weird issues was by far such an easy and effortless experience. We were prepared to see a decent b More

by Taylor G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Dinelle, Warren Haywood
June 30, 2016

Friendly and pleasent customer serivce Stephanie was terrific and answered all of my questions and worries in a timely and friendly manor from the moment I stepped foot onto Ottawa Dodges' More

by ssmallwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Conte, Stephanie Hammond
June 29, 2016

Wonderful experience The dealership is very friendly and accommodating. Mike did a great job in trying to find what I was looking for and spencer who was my sales person i More

by Badreya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gervais, Spencer Challis
June 28, 2016

Sleezy Went to look at purchasing a vehicle from there today and was very disappointed. The salesman seemed uneducated about there own sales to start with. T More

by Missy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember the salesman's name., Mike Gervais
Jul 05, 2016 -

Ottawa St-Laurent Jeep & RAM responded

On behalf of the sales team at Ottawa Dodge, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your experience is unacceptable. We would like to discuss this further with you; please do not hesitate to contact me at your convenience. Respectfully, Sean Gibson 613-745-7051

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