Ottawa St-Laurent Jeep & RAM

Great Buying Experience Well say hello to my Journey. I was considering but not totally committed to trading my old Journey for new one so I looked around to see what I coul Well say hello to my Journey. I was considering but not totally committed to trading my old Journey for new one so I looked around to see what I could do. Knowing the area and hearing some good things about the dealership I stopped by and was introduced to Michael LeBlanc. Michael knew his stuff and I knew what I wanted and where I realistically wanted to be on a financial basis. Between Michael, Decio , Oday and myself we arrived at a figure we all could live with and we bought ourselves a new Journey. Car buying can be an intimidating process but not here. It was a pleasure to deal with everyone and I would certainly recommend their services. We picked up the vehicle today and it was spotless and ready to go. Thanks Everyone Gary Regan More

Nice experience Great interaction with Mike and Oday, which made this purchase easy and memorable. Very helpful, knowlegable, friendly and smooth interaction makes fo Great interaction with Mike and Oday, which made this purchase easy and memorable. Very helpful, knowlegable, friendly and smooth interaction makes for a happy owner. More

service to change over tires arrived early for tire change over, were taken in in 5 minutes and picked up car in 25 minutes. everybody was polite and pleasant, excellent experienc arrived early for tire change over, were taken in in 5 minutes and picked up car in 25 minutes. everybody was polite and pleasant, excellent experience. More

Very helpful! Spencer and mike were amazing to work with. They went out of their way to ensure we got the vehicle that we were looking for, and worked hard to make Spencer and mike were amazing to work with. They went out of their way to ensure we got the vehicle that we were looking for, and worked hard to make the process easy on us. We would highly recommend this dealership to anybody wanting a great car buying experience. Thanks! More

grate day Jake did a grate job dealing with us after changing the colour and model.. oday was gate to to do the paper work...i will be back to buy again ......T Jake did a grate job dealing with us after changing the colour and model.. oday was gate to to do the paper work...i will be back to buy again ......THANKS TO YOU ALL FOR THE SERVICE More

5 car bought here, first real good experience It is the 5th time i bought a car at Ottawa Dodge. Not because it's the best place, but they have the best price in town, trust me i have shopped arou It is the 5th time i bought a car at Ottawa Dodge. Not because it's the best place, but they have the best price in town, trust me i have shopped around. After the last experience in November turn out to be a real horror show with the totaly non-friendly and very rude Mike Gervais, i promise myself i would never put a foot back in that place. Herby, the sales guys, called me and we had a good discussion over the phone. Finally decided to go back and see what they had to offer. Turn out the change in some staff member did a good job to this place. Very friendly and understanding of our needs, Herby and Decio(sales manager) worked out to find us the car we wanted. 4 days and the new car is in our driveway. If it wasn't for Herby and Decio, i would have never bought a car there again. Great job, great human sense, will be back for the new one in 3 years! More

Dodge journey Would I recommend this dealership to a friend maybe. Depending on who they deal with!!! My over all review with Ace was great, he was helpful and Would I recommend this dealership to a friend maybe. Depending on who they deal with!!! My over all review with Ace was great, he was helpful and answered question and gave his opinions regarding my sale. The only thing that was missing were my Bluetooth head phones set for the DVD player we're missing. I still have yet to receive them. My review regarding Decio was all over and unorganized. My review regarding Joe at first was very nice but when it came time to picking up our new vehicle was rude and errigant. This message is regarding Decio and Joe. - we were told the plates would be taken care of by the dealership which they were but not realizing that the plates from the vehicle I had traded where the plates that they were using were used..As the vehicle was plated Quebec and no longer in my name the day the journey was ready I was not able to receive a SAAQ permit plate. with no being provided with this information I was not able to pick up my new vehicle. So the next morning I had driven in the vehicle that was no longer in my name as I had no other way of getting into Ottawa to pick up my new vehicle nor get to work. I drove the avenger into the dealership plated as a journey but plated to my avenger. My cosigner then commented that the fact that we had someone drive us in to pick up our new vehicle after work (8:39pm) that he had not ate .. Joe then proceeded to stated neither did he. This is a customer service oriented business. I too work in a customer service oriented business, I would never state or compare my situation to a customer and I deal with customers that make considerably less amount purchases. More

Very friendly, knowledgeable, and motivated employees. The employees are extremely friendly, helpful, and motivated to insure the costumer is happy with their purchase. Allan, my salesman, went out of his The employees are extremely friendly, helpful, and motivated to insure the costumer is happy with their purchase. Allan, my salesman, went out of his way to ajust the Bluetooth for my truck which was very nice. Decio, from management, also went out of his way to find the best possible deal for my needs. Oday, from finance, was friendly through out and had a great sense of humor. More

Great service The entire experience was very pleasant, from the first contact with Dilshan all the way to the final approval of our financing with Joe. We got the c The entire experience was very pleasant, from the first contact with Dilshan all the way to the final approval of our financing with Joe. We got the cars we wanted (one used and one new) at the price we wanted. More

Bought a 2010 mini van I am Very pleased with my purchase I found just what I was looking for I found Mike very helpful and friendly and knowledgeable about the vehicle I am Very pleased with my purchase I found just what I was looking for I found Mike very helpful and friendly and knowledgeable about the vehicle that he was showing me More