Ottawa St-Laurent Jeep & RAM

Purchase of my SUV From my past experiences in both Sudbury and St.Catherines/Niagara Falls, when purchasing a vehicle I had always felt that the salesmen were far too p From my past experiences in both Sudbury and St.Catherines/Niagara Falls, when purchasing a vehicle I had always felt that the salesmen were far too pushy and would pressure me into purchasing a vehicle. I felt that they WANTED to make money the wrong way, which in turn would turn me off of the vehicle and purchase. From those experiences I felt that I knew how to deal with those types of salesmen. When it came time for my wife and I to purchase an SUV we browsed some dealership websites. I chatted online (as I am deaf and this is the best mode of communication for me) with some reps of different dealerships including Ottawa Dodge. The next day Luke Harron emailed me to make arrangements to view some vehicles. When I met with Luke I found that he was a good salesman, I didn't feel pressured into purchasing a vehicle from him. Luke had shown me patience as we had to write our our conversation on paper. He also let me test drive vehicles that I was interested in which I greatly appreciated. In general I found that Luke had an honest approach and was very good at communicating with me from the beginning all the way to the end. I love the SUV that I purchased and have no regrets. Thanks to Luke for recommending the SUV to my wife and I as it is best suited for our needs. If you are looking to purchase a great vehicle, go see Luke at Ottawa Dodge because he is a professional with a fantastic attitude. He is also a good, honest and approachable salesman who's good with customers. Thanks Luke!! More

Outstanding Experience Bonnie and the team at Ottawa Dodge are to be commended for providing exceptional customer service and knowledge. She demonstrated a genuine and hones Bonnie and the team at Ottawa Dodge are to be commended for providing exceptional customer service and knowledge. She demonstrated a genuine and honest approach to customer care and provided a most relaxing and supportive environment for what could have been a very emotional experience. Congratulations on recommending Dimos Agraniotis to assist us with our financial planning. He went above and beyond for us. The test drive was most enjoyable. Even buying windshield wiper fluid was a pleasure. More

First time at Service Dept- Great Impression I also had my winter tires put on here in November 2014, but just in for my first maintenance check on my new Journey. Excellent service, great commu I also had my winter tires put on here in November 2014, but just in for my first maintenance check on my new Journey. Excellent service, great communication and interaction with the service advisor. He Went extra step when I only had a few questions and gave me a well researched answer! More

Purchase of my New Journey In Late Septe,ber 2014, we walked into this dealer on a Monday evening after having been to several other dealers over the past three months, includin In Late Septe,ber 2014, we walked into this dealer on a Monday evening after having been to several other dealers over the past three months, including nother Dodge, Ford Hyundai and Mitsubishi dealers. These folks, regardless of motivation, were the only ones hungry to make a sale. I negotiated several extras with them and was promptly surprised when they agreed to all of them! They provided me with workable solutions based on my needs and my wife and I were completely satisfied and could not say no,, Well done sales team! My only disappointment would be, in some aspects the sales person did not know the vehicle intimately, resulting in front license plate issues but this was quickly resolved once I located and mounted a license mounting bracket. Also no follow up from sales staff since the purchase, even after I sent an email of thanks. I did receive written correspondence from the Deale however. More

Very good service! My car was fixed very quickly and works great. What impressed me the most was that I was kept informed every step of the way. Great service! My car was fixed very quickly and works great. What impressed me the most was that I was kept informed every step of the way. Great service! More

The Best Car Buying Experience I just bought my first brand new car from Ottawa Chrysler Jeep Dodge Ram Fiat. I had done lots of shopping around town and gone to numerous dealers I just bought my first brand new car from Ottawa Chrysler Jeep Dodge Ram Fiat. I had done lots of shopping around town and gone to numerous dealerships and Ottawa Dodge were hands down the best dealership to work with. Geoff Zobl was my salesman, and he was best salesman I have ever dealt with. He was very professional, knowledgeable, and really made the buying experience fun and enjoyable. Every other dealer I went to I felt pressured and hesitant, not with Geoff, he got me the best deal possible and along with the sales manager Mike Gervais, made the decision to buy with them a no brainer. If you are looking for a great car buying experience, go see Geoff and Mike at Ottawa Dodge. You will have no regrets and they will find you the best deal possible. Thanks to everyone at the dealership, especially Geoff, Mike, and Rob in finance, 5 star experience. Thanks guys!!! Corey C More

Great Service Just writing to say that I was just in to get the final item fixed on my truck after an accident. The guys in the service dept were great to deal with Just writing to say that I was just in to get the final item fixed on my truck after an accident. The guys in the service dept were great to deal with. Super friendly and always willing to help out. I got my truck back all fixed up and clean! Super impressed. Great work fellas. More

Good service, good price, good quality Everything is great! Great! Perfect! Allen is really nice guy! The car is really cool, love it so much! Everything is great! Great! Perfect! Allen is really nice guy! The car is really cool, love it so much! More

Wonderful experience! Norm did a fantastic job helping me pick out my first car. I couldn't have asked for a better experience. He was quick to reply to any questions I had Norm did a fantastic job helping me pick out my first car. I couldn't have asked for a better experience. He was quick to reply to any questions I had after my purchase as well. I would highly recommend him! My only concern about my overall experience so far was that the service department could use a little customer service training. More

Abdi mohamoud It took me about six months lookin for this car,evry dealer that I have been to was disapontment until last one day not long ago I did walkin to 900s It took me about six months lookin for this car,evry dealer that I have been to was disapontment until last one day not long ago I did walkin to 900st laurent blvd ottawa dodge crysler jeep and ram,were I met Mr Norm who realy show me easy way to get what i needed,He help me so fast, wellcome me ,He did fantastic job,and quick reply to any questions that I had before and after,Allso every one else were very nice and did fantastic job.I could not asked for better customerservice experience.I it was pleasure meatting Norm ,now I am driving my beautful Journey. More