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Ottawa St-Laurent Jeep & RAM
Ottawa, ON
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1,202 Reviews of Ottawa St-Laurent Jeep & RAM
Staff were friendly, helpful and straight forward I had a good experience purchasing my new Ram truck from Ottawa Dodge. Staff were friendly and helpful, they were straight forward which i appreciate I had a good experience purchasing my new Ram truck from Ottawa Dodge. Staff were friendly and helpful, they were straight forward which i appreciate and like. There was no guessing and playing lets make a deal like some dealerships i was at during my shopping ! Thanks for the good service Geoff Zobl & Mike Gervais i appreciate it. More
Hitch installed This was the second time I went to this dealership. First was for my A/C and this time I was getting a hitch installed. The service both times was imp This was the second time I went to this dealership. First was for my A/C and this time I was getting a hitch installed. The service both times was impeccable! Friendly, answered all my questions and always had my car ready for when I needed it. I will mention something not service related is that the price for parts/installation on the website is different from that of the Metro Dodge. Metro has the hitch receiver listed at $473 installed and the wiring harness at $247. Ottawa Dodge has the hitch receiver listed at $481.50 installed and the wiring harness at $281 installed. Seeing as they are both dodge dealerships and the same part manufacturer, that the prices would be the same. More
Intermittent Radio I have been pleased with the service and attention I have received from Ottawa Chrysler. The staff has been great to deal with, and have made every e I have been pleased with the service and attention I have received from Ottawa Chrysler. The staff has been great to deal with, and have made every effort to resolve an intermittent radio issue I have experienced since taking delivery of my new truck. Despite not being able to demonstrate the issues I’ve encountered upon every visit they attempted software upgrades, arrange technical support with Chrysler Canada and have now replaced the radio. Despite being a nagging issue, the Service Reps Jessy and Byron have been very accommodating, and pleasant to deal with. Follow-up and genuine concern for resolving the problem has been fantastic. Despite living across town, I intend to continue having my RAM serviced at Ottawa Chrysler, because of the great experience. The early opening hours also allow me to cross town for service before traffic is an issue. More
2015 FIAT ABARTH Thanks to Jordan Chin who helped me choose my first FIAT Abart!! We tried a couple different models and finally found the perfect Abarth for me. T Thanks to Jordan Chin who helped me choose my first FIAT Abart!! We tried a couple different models and finally found the perfect Abarth for me. Thanks for your patience as I was a little picky when it came to details, but you made sure that I did not leave until fully satisfied. Thanks to everyone at the dealership who made the experience a pleasant one, I am extremely pleased with my purchase and glad I took the extra time to make sure I got the right model for me!! Great job Jordan, you have many successful years ahead of you! N. Morgan Orleans More
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Amazing Customer service. I would love to Thank Angela and Jordan for their amazing customer service. Although I mainly dealt with them, each member of the staff was very co I would love to Thank Angela and Jordan for their amazing customer service. Although I mainly dealt with them, each member of the staff was very courteous and helpful. The children especially loved the Kids corner. We were very happy to go home in our 2015 Jeep Patriot! Thank you! Lucie, Paul and the Kids More
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I really enjoyed my purchasing experience. Blake is excellent. I was impressed when he suggested to drive to my parking to see if the Jeep fit in my parking spot. He is very nice and listened t Blake is excellent. I was impressed when he suggested to drive to my parking to see if the Jeep fit in my parking spot. He is very nice and listened to my needs. Thank you, More
Good service, nice people Greg and Angela helped me greatly pick a company car. The service was excellent and they were very helpful. I would recommend them for any vehicle pur Greg and Angela helped me greatly pick a company car. The service was excellent and they were very helpful. I would recommend them for any vehicle purchase of the brands they represent. More
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Dodged a bullet Lubna was great, very personable, kind mannered, and gave us great options. We are pleased with our purchase. My last seven words are just filler. Lubna was great, very personable, kind mannered, and gave us great options. We are pleased with our purchase. My last seven words are just filler. More
Special thanks to Jessy Derenpentigny Took my Jeep Liberty 2002 to be inspected for a humming noise; my suspicion (worn out wheel bearing) was confirmed. But while inspecting the vehicle t Took my Jeep Liberty 2002 to be inspected for a humming noise; my suspicion (worn out wheel bearing) was confirmed. But while inspecting the vehicle the front brakes had to be replaced + several other important mechanical parts such as pinion seals & servicing of the differentials. The recommendations & the work done by the team of mechanics were most important because I had no way of knowing what could have become a safety issue while driving. Furthermore, the valet service offered by Ottawa Dodge, the diligent calls from the Service Dept. & the very relaxing newly renovated customer waiting room entices clients to return. *Paying the bill is alleviated by the friendly staff & atmosphere. Although my Jeep was purchased at another Chrysler dealership in 2001, I have been servicing same at Ottawa Dodge for several years. Paul Laurin More
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Excellent experience Had a great stress free experience. Blake listened to our requirements and found the perfect vehicle for us. He was very flexible about adding a few Had a great stress free experience. Blake listened to our requirements and found the perfect vehicle for us. He was very flexible about adding a few extras and gave a great and informative run down on the vehicle when it was ready for collection. Thanks also to Michael Pearson who physically went to pick up our vehicle permit when it was a bit slow in arriving. Would absolutely recommend this dealership More