Ottawa St-Laurent Jeep & RAM

Exceeded my Expectations Lubna made buying a new vehicle worry free. She ensured that all our requests were met. She took the time to show us some of the neat features of our Lubna made buying a new vehicle worry free. She ensured that all our requests were met. She took the time to show us some of the neat features of our new vehicle. Thank you Lubna and staff for making our purchase a wonderful experience. We love our new vehicle. Sandra & Bryan More

New Ram Very friendly workers. knowledgeable and quick turn around on my purchase. Was never left wondering the dealership lot. Mike provided the informatio Very friendly workers. knowledgeable and quick turn around on my purchase. Was never left wondering the dealership lot. Mike provided the information and help that I needed. More

Great customer service!!! This was the easiest Buy ever. Thank you Ottawa Dodge! Lubna Anis is a real people person. Thank you Lubna. Michael Pearson was the guy to close the d This was the easiest Buy ever. Thank you Ottawa Dodge! Lubna Anis is a real people person. Thank you Lubna. Michael Pearson was the guy to close the deal and He made it happen for a lower price, Way to go Mike!! More

A bad start with a happy ending My first contact with the dealership was through a chat session on the Ottawa Dodge website. The salesman managed to get me into the dealership, but b My first contact with the dealership was through a chat session on the Ottawa Dodge website. The salesman managed to get me into the dealership, but because a series of misadventures, I decided not to buy a vehicle. A day later, I got a phone call from Lubna Anis. She convinced me to meet with her on Wednesday, June 17, insisting she could answer my concerns, and that she would do her best to make me happy. I found her to be congenial, knowledgeable and professional. She made the buying experience enjoyable - presenting me with with a vehicle that exactly matched my expectations. I bought a 2015 Grand Caravan. Jamie made sure that the paperwork ran smoothly, and managed to deliver my vehicle to me on the same day I made the purchase. A happy ending. More

awesome and friendly experience with Mike. Mike was more like awesome friend than a sales focused sales manager. He kindly showed all available options suitable with our budget plans . He even Mike was more like awesome friend than a sales focused sales manager. He kindly showed all available options suitable with our budget plans . He even pulled some strings to accommodate us with good services. thanks Mike More

awesome experience i ever had at a dealership I just went to look but mike and co worker helped me get a new vehicle great guy s recommend u to friends anytime. Good job guys thanks I just went to look but mike and co worker helped me get a new vehicle great guy s recommend u to friends anytime. Good job guys thanks More

Very good experience with Lubna Lubna greeted us with a nice smile. She was very attentive of our needs. She did everything asked to our satisfaction. Thank you so much. Lyse & Rog Lubna greeted us with a nice smile. She was very attentive of our needs. She did everything asked to our satisfaction. Thank you so much. Lyse & Roger P.S. Keep smiling. More

Our New Jeep Cherokee It has been a little over a week since we picked up our new Jeep Cherokee limited and we are still discovering things about it. We love this vehicle It has been a little over a week since we picked up our new Jeep Cherokee limited and we are still discovering things about it. We love this vehicle and we are very impressed with the safety and technology features. When we went to the dealership we had a general idea of what we were looking for. Bonnie our sales agent was very understanding and patient as we took several different vehicles for a test drive as we narrowed down what we wanted. Funny story - one of the Cherokees that Bonnie wanted to show us was wedged in between two other vehicles. I was sure that she was going to have to move one of the other vehicles to get it out. This situation did not phase Bonnie; she opened up the hatch, took off her shoes and crawled through the Cherokee to the driver seat and pulled the Cherokee out. It is worth noting that this was the Cherokee that we eventually purchased. We would highly recommend Bonnie and Ottawa Chrysler Dodge Jeep dealership to anyone looking for a new vehicle More

Excellent service! Exceptional service today!!! My battery light came on while I was driving into work so I went straight in. They fit me in, even though I did not have Exceptional service today!!! My battery light came on while I was driving into work so I went straight in. They fit me in, even though I did not have an appointment and had it all done for me by 10:30am!! When I went to pick it up, they even brought the car to me so I wouldn't have to go out in the rain. Fantastic gentlemen (Jesse and Byron) that work the service counter! More

New Jeep Renegade! Came in service got a huge bill for brakes on my Liberty. Came in to look at Jeep Renegade. Found the color of my choice. Everyone in the dealership Came in service got a huge bill for brakes on my Liberty. Came in to look at Jeep Renegade. Found the color of my choice. Everyone in the dealership was very friendly and polite. I would recommend this dealership to my friends and family. More