Orleans Toyota

I would not recommend this place at all. My brother has a 2018 Toyota 4 runner that he purchased from Orleans toyota. He recently had to get it boosted by road side assistance and they broke the shift inter 2018 Toyota 4 runner that he purchased from Orleans toyota. He recently had to get it boosted by road side assistance and they broke the shift interlock cover to put it in neutral. After he had to boost it himself a couple times. So brought it they for a battery replacement and he was billed to charge the battery with a car under 20000km. And the service managers explanation was that Toyota has small batteries and need to be charged because of all the computers now. Bunch of xxxxxxxx. More

I bought a brand new RAV4 and got excellent customer service from Mousa Safi. He is very ethical and professional. Also, I got the best value for my trade. Very pleased with the staff and the overall e service from Mousa Safi. He is very ethical and professional. Also, I got the best value for my trade. Very pleased with the staff and the overall experience. More

Very Satisfied This was my first time at this location, I came here after having a not so pleasant experience at another location and was very relieved and super imp This was my first time at this location, I came here after having a not so pleasant experience at another location and was very relieved and super impressed by the service I received from Aidan Parke. He took his time, never pressured me, was open and honest and able to handle 4 people pounding him with questions! We spent a couple of hours with Aidan and the whole time I never once felt pressured or guilty if I did not sign on the doted line that day. ( I did sign though!). I will definitely recommend this dealership and Aidan to anyone I know who is in the market for a Toyota. The staff are all very welcoming and made my experience less stressful. Can't wait to start driving my new Corolla! Thank you Aidan. More

Very disappointed Unfortunately, we are very disappointed with this dealership and Toyota products. We lost most of the engine oil in a matter of hours because of a fai Unfortunately, we are very disappointed with this dealership and Toyota products. We lost most of the engine oil in a matter of hours because of a failing oil pressure sensor with no low oil warning light in a well kept 2013 Corolla which only had 72,000 km but luckily didn't ruin the engine. To add insult to injury, we had purchased a $1600 extended warranty (ECP) from Toyota which was still valid, and when this happened, it was like pulling teeth when trying to get coverage even though this kind of failure was covered and clearly stated on the ECP. We were never fully compensated and we are taking this further. More

Great service Just bought a RAV4 form Orléans Toyota, Aron Goodden gave us excellent advice with no pressure. Very satisfied. This is the second vehicle we purchase Just bought a RAV4 form Orléans Toyota, Aron Goodden gave us excellent advice with no pressure. Very satisfied. This is the second vehicle we purchase at this dealership probably not the last. More

Simply the BEST ever purchase experience in a long time Our experience purchasing a new car for our college son was very pleasant. Jemelio provided a professional service right from his greeting. As we had Our experience purchasing a new car for our college son was very pleasant. Jemelio provided a professional service right from his greeting. As we had a budget to work with Jemelio and his supervisor were able to accept & allow the purchase to occur .. They spoke as a family orientated business understanding our financial needs I recommend Jemelio Garcia and the Orleans Toyota family to anyone looking for an honest and great purchase experience Our family is now part of the Toyota Family !! More

Excuses all the time Bought a Tacoma 2017 brand new,with extended warranty. It arrived without the upgrades I asked for. They blamed "new computer programs".I booked an ap Bought a Tacoma 2017 brand new,with extended warranty. It arrived without the upgrades I asked for. They blamed "new computer programs".I booked an appointment to install the upgrades, and when I showed up, they told me the parts were not there, blamed "new computer program." It was only done two weeks after I got the truck... My first free oil change took 1.5 hours (15 min at Oil changers.) Keys were on the counter but they failed to see them apparently... My A/C broke down three weeks ago (after only 35000km!) They diagnosed the issue was a clamp, but they had none in stock. They keep telling me the part is still not available, blaming "computer problems". Two years to get computer working? I have bought lots of new cars, but never did I get such incompetent service. More