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Orleans Toyota
Orléans, ON
131 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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131 Reviews of Orleans Toyota
June 12, 2018
Lease Return Remorse This dealership displayed a lack of competency in handling my son's lease return; My son was not interested in re-leasing or purchasing another ve This dealership displayed a lack of competency in handling my son's lease return; My son was not interested in re-leasing or purchasing another vehicle so I asked the dealership to sell me (his father) the car and in doing so, they mistakenly put the ownership back in his name despite the fact that I gave them a copy of my licence, my insurance and the bill of sale was in my name.. so.... After toing and froing for a couple of days, they told me that the best option for me was to pickup the paperwork and got to Service Ontario to have the ownership changed. They also told me that I would need to redo the safety, which I completed 8 days ago... When I learned of this, I called Service Ontario to inquire and they told me that the dealership should own up to this problem and I did not need a safety if the original one did not expire.. So here we go again... back to the dealership tomorrow. I am perplexed as to why the dealership cannot own up to their mistake and get this right.... discouraged.. More
by bujolma
Employees Worked With
Martin, Gisele
May 31, 2018
Great Experience Great experience working with Graham Miles in trading in our existing lease and moving up to a Corolla XSE with all the bells and whistles along with Great experience working with Graham Miles in trading in our existing lease and moving up to a Corolla XSE with all the bells and whistles along with all the new safety features. Very Professional in explaining all our options and negotiating an exceptional lease on a new 2018 which was on the lot and would be ready in four days. When picking up our new car Graham was very good at explaining all the new features over our previous car and spent time demonstrating how they all worked. Thanks to Graham and John for a great experience with little hassle. Don & Judy More
by Don &Judy
Employees Worked With
Graham Miles
May 10, 2018
Peter Lamothe, product advisor. Peter Lamothe was very professional and helpful in selling us our 2018 Toyota Camry XSE. His follow up in responding to questions we had was exemplar Peter Lamothe was very professional and helpful in selling us our 2018 Toyota Camry XSE. His follow up in responding to questions we had was exemplary. We thank him and his colleagues for that. More
by Koolbksguy
Employees Worked With
Peter Lamothe
March 16, 2018
Wonderful and Informed Leasing Experience Was greeted by Martin. Discussed car models and options. Sat down and was guided through the leasing experience. Was very happy. Car delivered wit Was greeted by Martin. Discussed car models and options. Sat down and was guided through the leasing experience. Was very happy. Car delivered with no surprises! Martin even explained the maintenance schedule. I would strongly recommend Toyota Orleans and Martin’s fabulous customer service! More
by Flash123
Employees Worked With
Martin McAllister
March 11, 2018
No Help Went in to look at a Toyota tundra nobody approached me to help very unprofessional I guess you must have to go in with a suit and tie Went in to look at a Toyota tundra nobody approached me to help very unprofessional I guess you must have to go in with a suit and tie More
by Awdv
Employees Worked With
No one
January 17, 2018
Amazing experience I was looking at different options and was unsure what kind of vehicule I wanted to purchase. I have been with GM for many years and did not know what I was looking at different options and was unsure what kind of vehicule I wanted to purchase. I have been with GM for many years and did not know what to look for. I never regretted walking in Orleans Toyota. Chris Cousineau is amazing and has great knowledge when it comes to vehicules. He is very patient and took the time to answer all my questions. Even after I bought my new Corolla SXE, he remains present and continues to offer excellent service! More
by Karine
Employees Worked With
Chris Cousineau
January 14, 2018
the welcome for the first time a warm and friendly bienvenue upon arrival a well explanation of the products that they have on the floor plus whatever else you are looking for as fo a warm and friendly bienvenue upon arrival a well explanation of the products that they have on the floor plus whatever else you are looking for as for me was a 4runner More
by robert laurin
Employees Worked With
Martin Mcallister
January 02, 2018
Unprofessional These guys convinced me to use every last penny to my name as a deposit on a car. Then declined my application. When I went to pick up my deposit they These guys convinced me to use every last penny to my name as a deposit on a car. Then declined my application. When I went to pick up my deposit they gave me attitude and rudeness. Left me without gas money and in the cold stuck with my grandchild outside their dealership in -21 temperature. Said it wasn’t their problem. Horrible business ethics, no heart, selfish and ignorant More
by Shocked
Employees Worked With
Robert
December 18, 2017
2018 RAV4 Nous aimerions remercier M. Alain Bertrand pour l'excellent service offert lors de notre location de notre RAV4 2018. M. Bertrand est très courtois, Nous aimerions remercier M. Alain Bertrand pour l'excellent service offert lors de notre location de notre RAV4 2018. M. Bertrand est très courtois, aimable et très professionnel danc ce qu'il fait et il est aussi très sympathique. Il nous a donné toutes les explications nécessaires des nouvelles options sur notre nouveau RAV4. Encore une fois "Merci". Michel & Denise Barbe More
by Mike1217
Employees Worked With
Alain, Bertrand
December 13, 2017
Customer Service I recently had the pleasure of dealing with Martin McAllister while looking to purchase a new vehicle. Martin was very knowledgable, professional and I recently had the pleasure of dealing with Martin McAllister while looking to purchase a new vehicle. Martin was very knowledgable, professional and thorough. He answered all my questions and did not rush me through the process. I did lease my Rav4 and couldnt be more pleased. Anyone looking for a vehicle is in great hands with Martin. He made the process much easier than I anticipated. Thanks for your help Martin More
by Jim Cullinan
Employees Worked With
Martin McAllister
