Orleans Honda

Let me start by saying I love my new Cr v and I have driving Hondas since 2007. Parts of this purchase/ lease were very positively. The phone calls I received from Ali, the visit from Joel to my house driving Hondas since 2007. Parts of this purchase/ lease were very positively. The phone calls I received from Ali, the visit from Joel to my house so he could show me the car were very pleasant. It was mentioned/ask of me if we could get the purchase done quickly so the end of the month quota could be meet and I agreed. The problems were when I puck up the vehicle. when I have picked up a new vehicle in the past it is sitting out clean and shiny and ready to go and as soon as I drove in it would be there. Well not this time....no car to be seen. So I meet with Ali all goes very well...he is very personable and friendly. When it is time for me to get my car...they can't find the second key...so I wait while they look...Joel decided to bring the car out anyway and I at least get to see it. So I for the first time get to sit in it and Joel tells me he will set up my phone ..which we did ( However Ali told me Joel would be going over all the features with me again...this did not happen). I notice at this time that the vehicle says Low fuel...the car was not ready...so he takes it and fills it up. I happen to mention the floor mats and luckily I did because they were not in the vehicle. Joel tells me I can leave and when the key is found I can come and get it or they can bring it to me. I WAS NOT COMING BACK TO GET THE KEY which should have been ready in the first place. Glad to say the the key was delivered to me later that day. Also I asked for the 3M to be put on my car but it was not explained to me that it had changed and I wanted my windows tinted and was never asked for a degree of tint which I must say is a lot lighter than my previous car (by the way I paid for those two services not like when I got my 2018). So to conclude the service overall would be only satisfactory due to above mentioned issues. Carole More

Amazing service and stunning agility to answer, solve and help you out of a new purchase. Jean Marc and Harry made our life easier. Both were a great help and very cortageous! Recommended! help you out of a new purchase. Jean Marc and Harry made our life easier. Both were a great help and very cortageous! Recommended! More

Really great sales experience. I just picked up the second vehicle I have purchased from this dealership. All of the staff I dealt with were friendly and professional. They took the time to find me the second vehicle I have purchased from this dealership. All of the staff I dealt with were friendly and professional. They took the time to find me the right deal and never pressured me. I would highly recommend them. More

I have had a really negative experience here. Scia is rude, unhelpful and dismissive with any issues. I'm tired of having her say she will call back, or get service department to call back and having not rude, unhelpful and dismissive with any issues. I'm tired of having her say she will call back, or get service department to call back and having nothing happen. Highly recommend buying at Dow Honda or elsewhere. More

One of the best dealerships in the city ! I purchased a Honda Accord 2020 with Hassan and he was so sweet and helpful! He tried his best to give me the deal I want and the best price ! I highly recommend t Honda Accord 2020 with Hassan and he was so sweet and helpful! He tried his best to give me the deal I want and the best price ! I highly recommend to deal with him! Very nice guy ! More

I recently purchased a new 2020 Honda Accord Hybrid Touring from Orleans Honda. My sales rep, Richard Hintzen, was very courteous and knowledgeable about the products. He was a great help in answering Touring from Orleans Honda. My sales rep, Richard Hintzen, was very courteous and knowledgeable about the products. He was a great help in answering questions, ultimately guiding me to make the best choice. Even after the sale was concluded, he was always available to assist in preparation for the car delivery, even answering emails when off duty. Totally above and beyond what I expected. There a few issues with the car which were resolved quickly, to my satisfaction. Finally, I should also point out that the General and Finance managers were, as well, polite and knowledgeable. I would definitely recommend this dealership. Pierre Lamontagne More

I recently purchased a new 2020 Honda Civic sport! I love it! I want to thank Joel, the sales rep for his exceptional service and also to Ali, the financial service manager. it! I want to thank Joel, the sales rep for his exceptional service and also to Ali, the financial service manager. More

my wife and i went to Honda Orleans for the first time to get information about a new Civic, the seller Joel Scardini was super attentive and helpful, I would definitely recommend this dealership. get information about a new Civic, the seller Joel Scardini was super attentive and helpful, I would definitely recommend this dealership. More

Been five times to fix the same problem of a brand new vehicle I bought here less than two months ago. Have to go back again because the mystery part always have to come from MTL. No overnight lender, hav vehicle I bought here less than two months ago. Have to go back again because the mystery part always have to come from MTL. No overnight lender, have to make another appointment and then wait to probably not have it fixed again. More

The worst experience at Orleans Honda! Made a deal with VLAD the manager for some winter tires in September! It’s now December and VLAD forgot how to answer emails.the experience is enough to never buy a H VLAD the manager for some winter tires in September! It’s now December and VLAD forgot how to answer emails.the experience is enough to never buy a Honda again. More reviews to come! I’m still waiting for them to do something right for a change! More