Orleans Honda
Ottawa, ON
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135 Reviews of Orleans Honda
Excellent Customer Service I went looking for a used Honda, but decided to see how much it would cost me to lease a new vehicle. While I was there my sales Person Joel Scardin I went looking for a used Honda, but decided to see how much it would cost me to lease a new vehicle. While I was there my sales Person Joel Scardini was very very helpful. He went over everything and did calculations to see what was best for my price range. Also I went to Kanata Honda and was told that I couldn't use my car as a trade, even though it was still in fairly good condition. At Orleans Honda, they offered my a trade, so I was very happy. Another reason I would go back to Orleans honda I leased a new Honda Civic and I absolutely love it. When my lease is over I will be leasing another one, hopefully a red one next time. I would highly recommend this dealership thanks Joel Tracy Grant More
Great sales rep Joel is a very good sales rep, very kind and honest, not trying to trick you into any trap. (unlike the other Honda dealer, in the same dealer group Joel is a very good sales rep, very kind and honest, not trying to trick you into any trap. (unlike the other Honda dealer, in the same dealer group but different sales team, trying to play with the numbers and treat people like idiot). I got a Honda Pilot, brand new, very satisfied with the vehicle and service. No document fees, no tricks, great place. More
Wonderful service I was impressed with all the help to get me what I needed so that things would work for me. Very pleasant to deal with. I was impressed with all the help to get me what I needed so that things would work for me. Very pleasant to deal with. More
Staff are very welcoming I bought my first car with them and I had a very nice experience all throughout the process with the help of Aly (sales rep) and Norm (financial manag I bought my first car with them and I had a very nice experience all throughout the process with the help of Aly (sales rep) and Norm (financial manager). The place is very welcoming. I would definitely recommend Orleans Honda. More
Engine Repair 2009 Honda Accord Recently had my Honda Accord serviced at Orleans Honda. It was part of a Service Recall by Honda, even though it was out of warranty. From my first Recently had my Honda Accord serviced at Orleans Honda. It was part of a Service Recall by Honda, even though it was out of warranty. From my first encounter with Jennifer, who by the way was a extremely pleasant; efficient service representative with a great can do attitude. I also dealt with Mike and Hugo who were also great. This dealership went out of their way to provide an excellent level of service, even providing a loaner so I wouldn't be inconvenienced. I have been a Honda man for 30 years but have never had service like this. Kudos Orleans Honda. It's no wonder I will continue to buy Honda with service like this. Thank You. Paul G. More
Buying Process Orléans Honda where professionalism is not just a word it is the norm. The entire staff is forthcoming and dedicated. My personal experience was in Ja Orléans Honda where professionalism is not just a word it is the norm. The entire staff is forthcoming and dedicated. My personal experience was in January 2016, I'm a meticulous person and it is a lengthy personal process before a decision is made on a vehicle purchase, we thoroughly analyse several makes and models. We felt no pressure from sales consultant Joël Scardini. Drove the two prospective SUVs on the same day and in similar conditions before making a buying decision. Ultimately, we purchased a new CR-V Touring, wow. Unfortunately after ten months we were involved in a severe not at fault accident. We can affirm without reservation that the vehicle safety features and solid manufacturing standards prevented us from major injuries. We needed a replacement vehicle, we didn`t hesitate and went back to Orléans Honda. remarkable efforts were made for us by both Joël and the sale manager Mr. Peter Kelly to get us into a new vehicle. Naturally, we purchased a 2017 CR-V Touring: double wow. More
Service department I am a Honda owner for over 25 years. The level of service at Orléans Honda is as good as the brand. I had an engine problem that was taken care of in I am a Honda owner for over 25 years. The level of service at Orléans Honda is as good as the brand. I had an engine problem that was taken care of in a very professional way. They were very understanding and did everything possible to make sure that I knew what was going on. No surprises! Honest people! The service department is focused on customer satisfaction, they have earned a long term customer. Thank you Hugo, Jennifer,Peter and Chris. Excellent Parts Department staff. More
Awesome Experience I bought a used 2012 Honda CR-V. Highly recommend them! Love my new CR-V! Stress free experience. Will buy from them again when ready to upgrade. I bought a used 2012 Honda CR-V. Highly recommend them! Love my new CR-V! Stress free experience. Will buy from them again when ready to upgrade. More
An excellent experience I bought a 2016 CRV from Orleans Honda and it was an excellent experience. I dealt with the salesman, business manager, people on their service desk, I bought a 2016 CRV from Orleans Honda and it was an excellent experience. I dealt with the salesman, business manager, people on their service desk, customer service desk and a member of their auto service crew, every one of them was helpful and friendly. More
A+ Dealership and staff We bought a 2016 Honda CR-V EX from Orléans Honda in February 2016. This is our first experience buying a Honda. Besides the great reviews on the Ho We bought a 2016 Honda CR-V EX from Orléans Honda in February 2016. This is our first experience buying a Honda. Besides the great reviews on the Honda CR-V and the quality and performance of Honda vehicles, what helped us decide on making the Orléans Honda purchase was the exceptional service we received from the minute we set foot in the Dealership. We were treated with the utmost courtesy and respect that we have ever had at a car Dealership. The staff is extremely knowledgeable and very friendly. A special thank you to our Sales Rep., Leah Massih, who ensured that all our questions were answered and that we were completely satisfied. We received superior customer service from Leah and the staff at Orléans Honda. We felt welcomed and appreciated and this made our buying experience very pleasant. We will definitely recommend Orléans Honda to family and friends. Thank you/Merci Leah and the Orléans Honda family! Daniel and Helene Renaud More