Orleans Honda

I should have read the reviews before I entered tonthis dealership. I tried a car it was about 30 minutes. I left my car keys with the sales person to make an appraisal for trade in. In that 30 minutes s dealership. I tried a car it was about 30 minutes. I left my car keys with the sales person to make an appraisal for trade in. In that 30 minutes strange thing happened. The average consumption on my car with 112000 km went up from 10.4 to 11.7. The only explanation to this Is that the guy used full throttle for at liest 10 to 20 minutes, trying to kill the engine, what in my car case is not possible. So the expert was not an expert. Could happen to anybody. Dont'give the key, sit in your car during the try. More

**Terrible Experience – Misdiagnosis and Client Scam Alert** I rarely leave reviews, but my experience here was so outrageous it feels like a public service to warn others. This place is either dange Alert** I rarely leave reviews, but my experience here was so outrageous it feels like a public service to warn others. This place is either dangerously incompetent or intentionally deceptive—possibly both. I went in for a fairly light repair issue and was hit with an alarmist diagnosis that turned out to be completely wrong. They pushed unnecessary procedures and tried to upsell me on expensive treatments that had no relevance to my actual condition, not only was the problem minor, but the suggested treatments here would have been entirely unnecessary. This is not just poor service, it's outright unethical. Preying on clients' trust and fears to make money is unacceptable. It’s clear they’re more interested in inflating invoices than actually helping people. I strongly advise you to stay away. Do your research, and if you've been here already, consider getting a second opinion—you might save yourself a lot of money and trouble. More

I made an appointment to go see a truck there called them back to let them know I would be 30 mins late because I was coming from an houre away never got a response and when I got there they told me they sol back to let them know I would be 30 mins late because I was coming from an houre away never got a response and when I got there they told me they sold the truck 20 mins ago and told me the guy who bought it is probably not going to get approved so if I want I can take the truck for a test drive and they would let me know on Monday if the truck was available and then they never called me on Monday so I called they said Thea they would check for me and called me back and never called so definitely don't recommend this dealer there was something shady going on there!!!!!!!! More

We would like to thank Mr. Sertaç, who has been answering all our questions and helping us since the very first day we came here. This will be the only place we choose for our Sertaç, who has been answering all our questions and helping us since the very first day we came here. This will be the only place we choose for our second car. More

Horrible service. Engine of Pilot is defective and will be 1 month to repair! No compensation, but lease payments still taken for the month! Do not deal with Honda or Engine of Pilot is defective and will be 1 month to repair! No compensation, but lease payments still taken for the month! Do not deal with Honda or this dealer! More

Friendly staff. Great offer with full explanation of the process as well as how to get the best value for the car. Great offer with full explanation of the process as well as how to get the best value for the car. More

Kudos to Sertaç kemiksiz (sales consultant) and Jimmy Singh (financial Manager) for excellent customer service experience Singh (financial Manager) for excellent customer service experience More

Had to quickly purchase a vehicle as per unfortunate events, was able to test drive a new vehicle of my choice, within a few hours of having met Sertac a deal was done and car ready for pickup within 4 events, was able to test drive a new vehicle of my choice, within a few hours of having met Sertac a deal was done and car ready for pickup within 48 hrs as I needed it ASAP ! Everyone I met was polite, courteous and patient with answering all my questions! Definitely recommend! More

broken car key - key separated from fob. Car is drive-able, but it's really annoying. Went to Honda dealer, asked if they could help me. Was told they need to order the blank key, then progr Car is drive-able, but it's really annoying. Went to Honda dealer, asked if they could help me. Was told they need to order the blank key, then program it. I discussed price of key and programming. 4 days later, picked up key. Was told I need an appointment to get them programmed. Why didn't they tell me that 4 days ago??? Came back next day for the drop off appointment. SIster had to give me a ride home. Dealer called a few hours later- they can't program the key since it's an American car. I showed the registration card with my US address and the US VIN to both the parts guy and the service person and mentioned that I had driven up from the US so, again, why didn't they tell me that BEFORE I dropped off the car??? Super annoying, wasted hours of my short vacation time, and my sister's time, but they did manage to reattach my old key to the fob -temporary fix but way better than before- so 2 stars instead of 1. More

Friendly and knowledgeable staff, the waiting was a little bit too long but otherwise very pleasant to do business with you. little bit too long but otherwise very pleasant to do business with you. More