OpenRoad Volkswagen

Amazing Service Have been bringing my Volkswagen Tiguan to the Burnaby dealership as it’s close to my work. I have been very impressed by the service and overall frie Have been bringing my Volkswagen Tiguan to the Burnaby dealership as it’s close to my work. I have been very impressed by the service and overall friendliness of the staff. Would definitely recommend!! More

Great service I brought my new golf sportwagen in for it's first service. The service department was excellent and my car was finished in a good amount of time. Th I brought my new golf sportwagen in for it's first service. The service department was excellent and my car was finished in a good amount of time. The staff was very friendly and I am happy to be a Open Road VW customer. More

Regular service Timely & completed as requested. Friendly staff. Added notes were checked and responded too from when making appointment. Cleaned out car from insid Timely & completed as requested. Friendly staff. Added notes were checked and responded too from when making appointment. Cleaned out car from inside out when picked up! More

Excellent Service I went in for a winter tire service, they did an excellent job! They had an excellent service and that was very professional. Great job! I went in for a winter tire service, they did an excellent job! They had an excellent service and that was very professional. Great job! More

Warranty Repair I had to return my new vehicle for an issue with a wheel. The staff took the time to understand the problem (i even had a technician ride with me to e I had to return my new vehicle for an issue with a wheel. The staff took the time to understand the problem (i even had a technician ride with me to experience the issue - never had that before!). The staff took every effort to ensure i was looked after and i was kept up to date on the repair. Excellent service and manners - having had VW's for some years and serviced elsewhere - you have raised the bar! More

Very happy with the service Communication and delivery of service excellent as always. Very helpful and willing to accommodate questions. Got a pickup and drop off at work Communication and delivery of service excellent as always. Very helpful and willing to accommodate questions. Got a pickup and drop off at work which helped a lot too. More

"Continues to meet expectations" Always professional, prompt, friendly and reliable service. Open Road VW continues to be my go to service center. Great Job, and Outstanding staff. Always professional, prompt, friendly and reliable service. Open Road VW continues to be my go to service center. Great Job, and Outstanding staff. Always satisfied. More

Great service, attentive to needs and quick Took my vehicle in for the emission recall and a few other recalls outstanding on the vehicle. They were honest and telling me that the entire service Took my vehicle in for the emission recall and a few other recalls outstanding on the vehicle. They were honest and telling me that the entire service may take up to two days so I booked it in for two days. They were able to complete the service within the one-day. I had a good overall experience at this dealer. Oh my god so loud More

Trust Worthy Service The service staff is impeciable! I always get treated with the highest level of service and I like that you don't try to over sell me on repairs. Bein The service staff is impeciable! I always get treated with the highest level of service and I like that you don't try to over sell me on repairs. Being a female and knowing a minimal amount of car mechanics I appreciate the value of a trust worthy relationship when it comes to situations where I need to dish out cash. Not to mention after going through car troubles stepping out to a freshly washed car, is always such a nice treat. More

Excellent VW service Kathleen is very kind and helpful! She let me borrow another vw car so that I don't have to wait. After the service, car looks great. Kathleen is very kind and helpful! She let me borrow another vw car so that I don't have to wait. After the service, car looks great. More