OpenRoad Toyota Richmond

I have just got my new Toyota Venza on 16 Oct. Thank you to Stanley Leung. He is very nice, welcoming and profession. He explained every feature with their detail functionality to us thoroughly Thank you to Stanley Leung. He is very nice, welcoming and profession. He explained every feature with their detail functionality to us thoroughly. He made our purchase go easy and smooth. We were so comfortable and happy to make our purchase. Thank you Stanley. More

I just got my first car Thank you to Alex Mislang. He was very helpful and friendly. He explained everything to me in details. Joanne M. He was very helpful and friendly. He explained everything to me in details. Joanne M. More

My ordered car came but not selling it without a trade. They cancel the deal. They cancel the deal. More

Alex Mislang is our car dealer, he is good very helpful like us a first timer who purchased a car he explained every details, we had a great experienced during the processing of the papers, he accompanied like us a first timer who purchased a car he explained every details, we had a great experienced during the processing of the papers, he accompanied us where to go next. thank you alex and the rest of toyota team. More

Alex Mislang explained everything very thoroughly and really took the time to talk me through everything. I felt completely comfortable and very happy to have made my purchase. really took the time to talk me through everything. I felt completely comfortable and very happy to have made my purchase. More

Open Road Toyota Richmond service department is not friendly and helpful, this morning (12 Sept. 2022) Monday at 8:54 am ,I called the service department and wanted to set up an appointment for my frie friendly and helpful, this morning (12 Sept. 2022) Monday at 8:54 am ,I called the service department and wanted to set up an appointment for my friend's 2021 RV4 Hybrid 38,000 km service who on the way to Vancouver from Toronto. what the lady gave me the earliest day is Oct. 4 at 10:30am ,today is Sept.12 and we have to wait 3 more weeks. It is unbelievable and totally not accepted. Later on I check with the website on line booking ,it shows that Sept. 15 (Thursday) ,they have 2 appointment are available ,one is 09:45am and the other one is 10:45 am. That means the lady can schedule either one of those to me instead of 3 weeks after. Actually it is not only Toyota dealership in Vancouver area. I call Granville Toyota , they schedule the appointment for us on Sept. 15. More

Loved this location. Employees are so nice and very welcoming. Alex was my salesman and our transaction went smoothly. Very professional and he knows exactly what you wan Employees are so nice and very welcoming. Alex was my salesman and our transaction went smoothly. Very professional and he knows exactly what you want once you stepped in inside the dealership. Great service! More

It’s great for me to get my Toyota Corolla Hatchback CVT. Through the sales Rocky’s fully explanation, I really love my new car. Rocky is so nice to answer all my questions. It’s a good service. Through the sales Rocky’s fully explanation, I really love my new car. Rocky is so nice to answer all my questions. It’s a good service. More

Considering the current predicament of buying a brand new car, Alex went out of his way to make it happened. His sound expertise and professionalism says it all. My brother and his wife were very elated t car, Alex went out of his way to make it happened. His sound expertise and professionalism says it all. My brother and his wife were very elated to get their new 2022 Venza last Sunday after 7 months of patiently waiting. A big shout out to Alex Mislang! Ronald D. More