OpenRoad Toyota Richmond

This about Open Road Toiota in Richmond BC. This is most advanced dealer in Canada! They have well trained staff starting from sales manager Colin Lo! I am in line for new Toiota RV4 Hybrid, an This is most advanced dealer in Canada! They have well trained staff starting from sales manager Colin Lo! I am in line for new Toiota RV4 Hybrid, and came to check what is going on, and how long mo I need to wait more for my order? What I found from our conversation mr. Colin very professional and intelligent manager, with a good manners. Hi explained , and promised it want be long.,and why were delay, also I witnessed how he managed his Tim in the same very professional manner.Thank you mr Colin Lo! We need more peoples look like mr. Collin. Boris. More

我7號同太太上午抵達溫哥華便與預先經朋友介紹約好嘅 Frank Wong第一次見面想購買二手車急用, 因為年初預訂嘅Highlander Hybrid 和另一部 2022 RAV4 XLE AWD Premium仍然未有交車日期。 Frank 守時和非常友善, 他為我們詳細介紹幾個車款並推薦一部 2020 RAV4 AWD XLE, 價錢合理, 並能夠即時安排合約, 保險, 清潔車身等一條龍服務 因為年初預訂嘅Highlander Hybrid 和另一部 2022 RAV4 XLE AWD Premium仍然未有交車日期。 Frank 守時和非常友善, 他為我們詳細介紹幾個車款並推薦一部 2020 RAV4 AWD XLE, 價錢合理, 並能夠即時安排合約, 保險, 清潔車身等一條龍服務, 能夠於當日取車為我們增加無比方便。Frank 更不厭其煩為我們提供很多生活資訊, 非常感謝。 More

Open road Toyota Richmond is a joke, awful experience, plan to purchase an used car, had patience wait for their inspection and work done to the car that I was interested, came out 4 brand new tires manuf plan to purchase an used car, had patience wait for their inspection and work done to the car that I was interested, came out 4 brand new tires manufacture date 2 from 2016 and 2 from 2018, and body work repaired by a mobile service repainted the color totally off from original, I know your company need money badly but don’t waste your valuable customers time More

I have just got my new Toyota Venza on 16 Oct. Thank you to Stanley Leung. He is very nice, welcoming and profession. He explained every feature with their detail functionality to us thoroughly Thank you to Stanley Leung. He is very nice, welcoming and profession. He explained every feature with their detail functionality to us thoroughly. He made our purchase go easy and smooth. We were so comfortable and happy to make our purchase. Thank you Stanley. More

I just got my first car Thank you to Alex Mislang. He was very helpful and friendly. He explained everything to me in details. Joanne M. He was very helpful and friendly. He explained everything to me in details. Joanne M. More

My ordered car came but not selling it without a trade. They cancel the deal. They cancel the deal. More

Alex Mislang is our car dealer, he is good very helpful like us a first timer who purchased a car he explained every details, we had a great experienced during the processing of the papers, he accompanied like us a first timer who purchased a car he explained every details, we had a great experienced during the processing of the papers, he accompanied us where to go next. thank you alex and the rest of toyota team. More

Alex Mislang explained everything very thoroughly and really took the time to talk me through everything. I felt completely comfortable and very happy to have made my purchase. really took the time to talk me through everything. I felt completely comfortable and very happy to have made my purchase. More

Open Road Toyota Richmond service department is not friendly and helpful, this morning (12 Sept. 2022) Monday at 8:54 am ,I called the service department and wanted to set up an appointment for my frie friendly and helpful, this morning (12 Sept. 2022) Monday at 8:54 am ,I called the service department and wanted to set up an appointment for my friend's 2021 RV4 Hybrid 38,000 km service who on the way to Vancouver from Toronto. what the lady gave me the earliest day is Oct. 4 at 10:30am ,today is Sept.12 and we have to wait 3 more weeks. It is unbelievable and totally not accepted. Later on I check with the website on line booking ,it shows that Sept. 15 (Thursday) ,they have 2 appointment are available ,one is 09:45am and the other one is 10:45 am. That means the lady can schedule either one of those to me instead of 3 weeks after. Actually it is not only Toyota dealership in Vancouver area. I call Granville Toyota , they schedule the appointment for us on Sept. 15. More

Loved this location. Employees are so nice and very welcoming. Alex was my salesman and our transaction went smoothly. Very professional and he knows exactly what you wan Employees are so nice and very welcoming. Alex was my salesman and our transaction went smoothly. Very professional and he knows exactly what you want once you stepped in inside the dealership. Great service! More