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OpenRoad Subaru Boundary
Vancouver, BC
109 Reviews
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109 Reviews of OpenRoad Subaru Boundary
November 20, 2021
I feel like I am constantly ripped off at this garage and I have lost trust in Subaru to quote me a competitive rate. The sales rep I was dealing with today starting to mock me when I complained about the br I have lost trust in Subaru to quote me a competitive rate. The sales rep I was dealing with today starting to mock me when I complained about the breakdown, saying "Are you going to change the brake fluid?" in a belittling voice. It has been an awful experience, and even if I wanted to continue getting my car serviced at a subaru garage the sales rep has mocked and embarrassed me too much to return More
by Tony
Employees Worked With
David Yee
September 29, 2021
I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Mr. JAX SUN, was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. The process was stress free and pleasant. Mr. JAX SUN, was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. Marlon More
by Marlon
Employees Worked With
Jax Sun
March 22, 2021
Jason showed us three cars for test drive and followed up with us after 3 days by text. Very good service, patient and sincere. Jason was Never pushy or rushing us. We didn’t end up buying a car there but wo with us after 3 days by text. Very good service, patient and sincere. Jason was Never pushy or rushing us. We didn’t end up buying a car there but would definitely buy next time around if we want a Subaru. More
by Tomliu213
Employees Worked With
Jason
December 10, 2020
I was so impressed with everyone that I had the pleasure of meeting at the dealership, in particular Zachary, Diana and Greg! OpenRoad Subaru is lucky to have such professional, friendly and reliable indivi of meeting at the dealership, in particular Zachary, Diana and Greg! OpenRoad Subaru is lucky to have such professional, friendly and reliable individuals representing their team! More
by Elizabeth
Employees Worked With
Zachary, Diana, Greg
October 20, 2020
My visit was for test-driving the new Outback model. I was very much satisfied with Zach Baines, the person who helped me that day. He went far and beyond and encouraged me to test the turbo version too. was very much satisfied with Zach Baines, the person who helped me that day. He went far and beyond and encouraged me to test the turbo version too. Very professional, he never pushed me or tried to force me to make a decision, as it seldom happens in car sales. Thank you! More
by Popochas de la Mar
Employees Worked With
Zachary Baines
February 16, 2020
I went for Outback and Forrester test drives on 2 weekends in a row at Open Road Subaru. The sales guy was really friendly and sincere. Although he just started working at the dealer for a few month weekends in a row at Open Road Subaru. The sales guy was really friendly and sincere. Although he just started working at the dealer for a few months only he’s very knowledgeable about the different Subaru models. I was very impressed with his customer service and enthusiasm. Even though I ended up getting another make of car I would still recommend Zack to anyone who’s interested to get a Subaru. Open Road Auto Group is also my preferred auto dealer. More
by Candace
Employees Worked With
Zack
December 24, 2019
Very friendly, professional and sincere service. My Impreza was completely serviced as agreed. Complete cleaning and washing of the car upon completion of the service. Thank You!!! Impreza was completely serviced as agreed. Complete cleaning and washing of the car upon completion of the service. Thank You!!! More
by Robert_Nason
Employees Worked With
Ricky and Gary,
November 13, 2019
Everyone is very friendly and very patient. Whether in the store or on the social media, Mr.Connor McCormack is promptly answering any of my requests. This purchase experience is very enjoyable. I hope th the store or on the social media, Mr.Connor McCormack is promptly answering any of my requests. This purchase experience is very enjoyable. I hope that your business will be better and better. More
by Shawkrat
Employees Worked With
Connor McCormack
November 07, 2019
An excellent reception by your service staff, Gary Dear Wolfe Subaru - this morning I had a 7:30am appointment with your service centre to fix what I thought were 2 problems. As it turned out, they wer Dear Wolfe Subaru - this morning I had a 7:30am appointment with your service centre to fix what I thought were 2 problems. As it turned out, they were not problems with the car but my lack of experience with the 2019 Subaru Forester. Gary from the service dept explained how the problems were not actually problems. He was understanding, patient, courteous, and informative. Plus, he arranged for the car to be cleaned! I was so impressed by how he handled my enquiry that I wanted to tell you that he is an employee that any employer would love to have. As well, I want to say how impressed I have been with Wolfe Subaru - from the first time I walked into your Boundary showroom to look at models, to every time I have service work done. The service - from booking appointments, reminders, the engagement with your staff, to the quality of work done. You are doing it right! I have recommended a Subaru and Wolfe Subaru to friends. Well done. Please give a big thanks to Gary for me. I have. He deserves recognition because he is a great ambassador for Wolfe Subaru. Cheers, Mike Blanchflower More
by Michael Blanchflower
Employees Worked With
Gary
October 13, 2019
Subaru Forester I recently purchased a 2019 Subaru Forester limited with eye sight. The salesman Zack Baines - Mallel was extremely helpful and knowledgeable. I would I recently purchased a 2019 Subaru Forester limited with eye sight. The salesman Zack Baines - Mallel was extremely helpful and knowledgeable. I would totally recommend this dealership. He knows all the little details good job More
by Rob
Employees Worked With
Zack Baines-Mallel
