OpenRoad Subaru Boundary

These guys will treat you like literal garbage. They saw that I was a young person trying to buy a newer used vehicle (2015 Crosstrek) and treated me like I was the dumbest person alive. When I loo They saw that I was a young person trying to buy a newer used vehicle (2015 Crosstrek) and treated me like I was the dumbest person alive. When I looked at the car for the first time I noticed some scratches on the car and dings, they said that they could order a paint pen and fix them for me, but when it came to fixing it just seems like they put on the paint willy nilly without a care in the world. The paint is a blobby mess with no clear coat and honestly looks worse then before. From someone that has always had lemons before I thought that I could trust such a reputable dealer like Subaru Boundary, but I was wrong. I haven't even done my first payment yet but the car decided to start spraying coolant all over the engine bay. It has literally been a nightmare working with these people at the dealer. They said that they wouldn't fix the car even though it's under the warranty. I will never come back to this dealer and no one should either. Geoff is by far the worst dealer manager I have ever met. Herman literally walked away from me at one point to handle another customer while talking to me. Natalie when telling me about the car after purchasing didn't even know anything about the car. When calling the service people on the phone they were rude, so was John when I was trying to ask him about the warranty. This is one shady business. More

I feel like I am constantly ripped off at this garage and I have lost trust in Subaru to quote me a competitive rate. The sales rep I was dealing with today starting to mock me when I complained about the br I have lost trust in Subaru to quote me a competitive rate. The sales rep I was dealing with today starting to mock me when I complained about the breakdown, saying "Are you going to change the brake fluid?" in a belittling voice. It has been an awful experience, and even if I wanted to continue getting my car serviced at a subaru garage the sales rep has mocked and embarrassed me too much to return More

I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Mr. JAX SUN, was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. The process was stress free and pleasant. Mr. JAX SUN, was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. Marlon More

Jason showed us three cars for test drive and followed up with us after 3 days by text. Very good service, patient and sincere. Jason was Never pushy or rushing us. We didn’t end up buying a car there but wo with us after 3 days by text. Very good service, patient and sincere. Jason was Never pushy or rushing us. We didn’t end up buying a car there but would definitely buy next time around if we want a Subaru. More

I was so impressed with everyone that I had the pleasure of meeting at the dealership, in particular Zachary, Diana and Greg! OpenRoad Subaru is lucky to have such professional, friendly and reliable indivi of meeting at the dealership, in particular Zachary, Diana and Greg! OpenRoad Subaru is lucky to have such professional, friendly and reliable individuals representing their team! More

My visit was for test-driving the new Outback model. I was very much satisfied with Zach Baines, the person who helped me that day. He went far and beyond and encouraged me to test the turbo version too. was very much satisfied with Zach Baines, the person who helped me that day. He went far and beyond and encouraged me to test the turbo version too. Very professional, he never pushed me or tried to force me to make a decision, as it seldom happens in car sales. Thank you! More

I went for Outback and Forrester test drives on 2 weekends in a row at Open Road Subaru. The sales guy was really friendly and sincere. Although he just started working at the dealer for a few month weekends in a row at Open Road Subaru. The sales guy was really friendly and sincere. Although he just started working at the dealer for a few months only he’s very knowledgeable about the different Subaru models. I was very impressed with his customer service and enthusiasm. Even though I ended up getting another make of car I would still recommend Zack to anyone who’s interested to get a Subaru. Open Road Auto Group is also my preferred auto dealer. More