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Ontario Hyundai

Whitby, ON

2.9
372 Reviews

1505 Dundas St E

Whitby, ON

L1N 2K6

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372 Reviews of Ontario Hyundai

March 28, 2022

wanted to buy the 2022 elantra and we discussed prices and everything. They went radio silent for almost a week. I finally got a hold of them and said I was going to come out to buy the car just to find o More

by buyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales
Apr 13, 2022 -

Ontario Hyundai responded

Thank you for taking a moment to leave us a review, we appreciate the feedback. We are sorry to hear that the 2022 Elantra you had your eyes on was no longer available when you called to check on it. We are working to replenish our inventory and appreciate the patience of our guests. Thank you so much for reaching out to us, we hope to hear from you again in the future.

March 21, 2022

I went for my service recall in December. When I got the vehicle back, my left headlight was not working which, the mechanic forgot to establish the electrical connection. Few days later,I More

by Jose Mathew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Barnes
Apr 13, 2022 -

Ontario Hyundai responded

Thank you for leavening us an honest review, We're sorry to hear that you've been having some trouble with your vehicle. We would like to apologize for any frustration that you have experienced as a result of the issues you have had with your Hyundai. Please do not hesitate to give us a call at (905) 668-5100, and ask for our General Manager Shawn McCallum directly, to see if we can get this issue sorted out. Thank you, we hope to hear from you soon.

November 05, 2021

If you want a great car purchasing experience then Ontario Hyundai is the place to go. Jide was our sales rep and he was fantastic! Super friendly. Willing to go the extra mile to get you a deal. We More

by jamiemercer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Nov 10, 2021 -

Ontario Hyundai responded

Thank you for the kind review! We are thrilled to hear that you had a great experience with our dedicated team and were able to get the vehicle you wanted at the right price. Thank you for coming in and letting us serve you!

October 15, 2021

This is our 2nd Hyandai vehicle. This one is a 2017 This is our 2nd Hyandai vehicle. This one is a 2017 Hyandai Elantra, 2 L. I have been in twice now to try to get ignition coil issue dealt with. More

by Barry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Advisor
Oct 25, 2021 -

Ontario Hyundai responded

Thank you for your feedback, it helps improve upon our service in the future. We regret to hear that scheduling a service appointment did not work out as it should have and that our team was unable to properly identify the issues you were having with your vehicle. We greatly apologize for the inconvenience you have experienced as a result. If you would like to speak further on the issue, you may email our General Manager Shawn McCallum at: smccallum@ontariohyundaicars.com. Regardless, thank you for coming in to see us, we hope we can win you back in the future.

September 21, 2021

I have purchased two vehicles from Ontario Hyundai. I am very happy with the durability and performance of both vehicles. The service department is very professional and efficient. More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel and Jide
Sep 21, 2021 -

Ontario Hyundai responded

We're so glad to hear you were able to find the vehicles you needed and that you had a great experience with our service department. Thank you for coming in and letting us take care of you!

September 13, 2021

Just read thier reviews on Facebook and Google. I've been had by them myself. They refused to give a refund or replace the car when the engine exploded 2 weeks after I purchased it. Salesman laughed in my More

by Cuddlescrowley
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Crellin
Sep 21, 2021 -

Ontario Hyundai responded

Thank you for your honest feedback. Excellent customer service is very important to us, and we're sorry that we were not able to provide that to you during your visit. We hope you will give us the opportunity to win you back in the future, so feel free to contact our GM or service manager if you would like to try to correct this situation.

August 31, 2021

I absolutely love my Tucson . This is my 3rd Hyundai and wouldn’t go back to any other make! So far my experiences have been positive even when I’ve had some concerns and issues. I will always recommend Hyu More

by Thenewmies
Recommend Dealer
Yes
Employees Worked With
Paul Crellin
Sep 21, 2021 -

Ontario Hyundai responded

Thank you for coming in again and letting us help you find the vehicle you were looking for! We're glad that you had a great experience with our sales team, and hope you're still enjoying your new TUSCON.

August 26, 2021

Salesperson, Stephanie, was so helpful and professional in terms of sale and other aspect including lease finance. Selection of car and every explanation were very satisfied and well-organized. Hopefully, More

by Howard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Cockburn , Paul Crellin
Sep 21, 2021 -

Ontario Hyundai responded

We are thrilled to hear that you had an awesome experience with one of our dedicated sales team members! Thank you for coming in and letting us help you find what you were looking for. We hope to see you again for your fourth!

July 14, 2021

Rakib was very helpful and friendly with the purchase of our new Hyundai Tucson. The customer service from everyone we interacted with at the dealership was fantastic More

by Rose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie, Rakib
July 10, 2021

Great car selection and always pleased with the car service. Explanation of service was done and their COVID guidelines. It’s a busy dealership but the service is always good. More

by jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel S, Paul Crellin