Ontario Hyundai

Fast and informative Phil was very helpful in all aspects of buying a brand new car gave us all the in and outs on buying and or leasing thanks Phil. Phil was very helpful in all aspects of buying a brand new car gave us all the in and outs on buying and or leasing thanks Phil. More

Pleased with my experience Salesperson Stephanie Cockburn was great to deal with. I wiould recommend her. Sales Manager Mr, Porter was accessible and helpful.. I would recom Salesperson Stephanie Cockburn was great to deal with. I wiould recommend her. Sales Manager Mr, Porter was accessible and helpful.. I would recommend then to my friends. More

Excellent Sales Associate First time buying a Hyundai and we had a great experience buying our new Santa Fe. Stephanie Cockburn was very informative and helpful through the wh First time buying a Hyundai and we had a great experience buying our new Santa Fe. Stephanie Cockburn was very informative and helpful through the whole process! The overall experience was excellent because of Stephanie. More

1st not so good experience turned into a excellent 2nd one As a young female, I was very nervous going into the dealerships looking for my first new car. When I went in the first time I dealt with Frank D. and As a young female, I was very nervous going into the dealerships looking for my first new car. When I went in the first time I dealt with Frank D. and that was a mistake, he did not seem interested in my needs. I mentioned I was interested in the Tucson, and before I finished my sentence it seemed like he had one pulled up front for me to test drive. While I was getting in the car he said he would write up a quote for me while I was gone but did not know anything that I wanted, example, financing, down payment, and for how long. I tried to explain quickly what I wanted. When I got back he had written up the quotes on a scrap piece of paper that did not seem legitimate, and the quotes he gave me did not include the finance % in the price. I left with a bad taste in my mouth, and I almost went to another Hyundai dealership the next day. I then went back 2 days later with my parents, and that was when we met Stephanie. She was amazing, very personable, and polite, and took her time to find out exactly what I wanted in a car. We then sealed the deal and I had my first car. She was excited for me which made it a lot more enjoyable. I would definitely recommend Stephanie to anyone. More

A great shopping experience! Who likes buying a used car? I do, from Ontario Hyundai! I was fortunate enough to meet Frank. This guy is a calm, no pressure, straight shooting guy. Who likes buying a used car? I do, from Ontario Hyundai! I was fortunate enough to meet Frank. This guy is a calm, no pressure, straight shooting guy. He listened to what I was looking for, made excellent recommendations and then followed through with his commitments. Coudn't ask for better service and a great buying experience from a stand up dealership employing great staff! Thanks Frank! I will send as many people I care about, to your dealership, when they are looking for a vehicle. Why? Because you and your dealership Rock! Thank you so much for being a great guy and renewing my faith in the car industry. My next new or used car will be bought at Ontario Hyundai. You can bet on it! More

Great Customer Service We recently purchased a 2017 Elantra GLS from Ontario Hyundai and cannot say enough about the exceptional service provided. Frank D. was knowledgeable We recently purchased a 2017 Elantra GLS from Ontario Hyundai and cannot say enough about the exceptional service provided. Frank D. was knowledgeable and helpful, without the pressure, and took care of us promptly in our visits to the dealership. He made our first new car buying experience a great one. Would recommend to anyone out there looking to purchase a vehicle! More

Excellent service from the get-go. Being from out of town (two and a half hours north of Whitby), my wife and I while driving by the dealership thought we might 'check it out'. Shahbaz Being from out of town (two and a half hours north of Whitby), my wife and I while driving by the dealership thought we might 'check it out'. Shahbaz greeted us and was extremely helpful with our spontaneous choice to look at cars, we had no previous experience with Hyundai.. Surprisingly, we felt no pressure. We were left to digest the information and free to ask any questions. We appreciated his warmth and friendliness and because of his patience and willingness to be informative, we were able to make our decision to purchase the car which we were eventually interested in. Going through the steps to finance etc. were pleasant and found the others involved in helping us just as friendly and helpful as Shahbaz. Great experience all round and would have no problems in recommending this dealership to family, friends or others. More

Another terrible 'Free' oil change experience. I thought I was getting such a good deal with 'free' oil changes for 5 years when I purchased my 2013 Elantra...what a disappointment! Every time I go I thought I was getting such a good deal with 'free' oil changes for 5 years when I purchased my 2013 Elantra...what a disappointment! Every time I go in (which I let slide to every 6 months because I don't want to have to deal with them!) They try and bully me into services that are not neccessary. It has gotten to the point where I make hubby go because they don't seem to pressure him in the same way! I swear they take advantage of my lack of automotive knowledge and threaten about warranty voids that we have found to be untrue. On top of all that it takes a minimum 45 minutes (have waited up to 1.5hrs) for a simple oil change with a booked appointment. Horrible service, would not recommend this dealership to anyone! Which is a shame because when I purchased with Phil had a great experience. More

Great Sales person and the environment was great! my daughter buying her first new car she was very excited and also very nervous...but meeting Phil makes t Sales person and the environment was great! my daughter buying her first new car she was very excited and also very nervous...but meeting Phil makes the transactions much more easier and faster for her...thanks Phil for your time and great knowledge of the vehicle....God bless you as you continue to elevate your game in the work place! More

Bad customer service and Time Management Many issue with Hyundai superstore but right now am waiting 4+ hours for a simple tire change. They just do not respect customers time. I dont reccome Many issue with Hyundai superstore but right now am waiting 4+ hours for a simple tire change. They just do not respect customers time. I dont reccomend any one comes here. Hope they go out of business for the horrible customer service and time management. More