Old Mill Cadillac Chevrolet Buick GMC Ltd.

The service I received on the recall for my Denali was amassing as always. Thank you for making me and my Denali priority. Keep it up. amassing as always. Thank you for making me and my Denali priority. Keep it up. More

Dropped off the car at 7am. Service was open and ready to go. Staff was friendly and efficient. Car ready before 9am. Everything was great. go. Staff was friendly and efficient. Car ready before 9am. Everything was great. More

Customer for years Drop off was 10:30. Arrived early at 10:00 and they took me in a little early. Brought car in to repair a slow leak in a tire as well as regular mai Drop off was 10:30. Arrived early at 10:00 and they took me in a little early. Brought car in to repair a slow leak in a tire as well as regular maintenance. After waiting and hour Anthony came out to tell me I also required a couple filters and I had the option to get it done now or return at another time as one of them had to be ordered and this would take a couple hours. I decided to wait as we relocated residence to Scarborough and I’d rather wait than return since I had the time. I chose to take a two hour walk and returned at 1:00 when I thought my car would be ready. Hence it wasn’t and I had to wait another two hours. This was a very unusual case as I have been dealing with Old Mill for years and purchased previous car from them and traded in for the 2018 Equinox and look forward to continued service with them. Anthony is very polite and knowledgeable and it is with great pleasure that he deals with clients with utmost professionalism. It is worth the drive from Scarborough. More

Took my 2019 Chevrolet Equinox for its very first service visit. Service staff was amazing and very polite. Staff actually greets you good morning. Showroom is very clean along with the customer lounge. Defi visit. Service staff was amazing and very polite. Staff actually greets you good morning. Showroom is very clean along with the customer lounge. Definitely a place I will continue to go to. Thanks to Diane for being efficient with my service. More

Doug is an awesome guy, he is very trustful towards his clientes. He is very funny, I would recommend my friends and family to go there and purchase a car with Doug’s help. Doug thanks for all your help, clientes. He is very funny, I would recommend my friends and family to go there and purchase a car with Doug’s help. Doug thanks for all your help, Jenny and Fernando Rema More

Mitchell as well as Michael were professional and honest as we worked through the deal. At no time did I feel unnecessary pressure to complete. Mitchell knee the product and was able to provide answers to m as we worked through the deal. At no time did I feel unnecessary pressure to complete. Mitchell knee the product and was able to provide answers to my questions. Would recommend to others . Tks More

Bought 20 cars since 1981 I have bought many cars from old mill some were leased . I have always had great service . I find that Old Mill always fixes the issues . I have never I have bought many cars from old mill some were leased . I have always had great service . I find that Old Mill always fixes the issues . I have never gone back for poor workmen’s ship . From the phone call to the service advisors they are excellent . The negative reviews were about Angelo . He always was an excellent advisor. But he decided to work elsewhere at the end of his tenure . More

Emailed 2x, called to parts for winter tires, very difficult to deal with, got transferred to service and was hung up on! Called back and reception connected me with Tony, who then got me a call back difficult to deal with, got transferred to service and was hung up on! Called back and reception connected me with Tony, who then got me a call back and within minutes I have winter tires waiting and appt pending for install. Saved by Tony. Fix everyone else, BE helpful. PS. sales team at purchase were wonderful. More

2019 Chevrolet Equinox On Saturday August 17 I came to pick up my lease with my family. My sales person Steven was very polite patient and humble. The dealership was quite p On Saturday August 17 I came to pick up my lease with my family. My sales person Steven was very polite patient and humble. The dealership was quite pleasant to deal with, there was not tension in the atmosphere and everyone was like family. The showroom was clean and someone always made sure you were taken care of. This was my first time to this dealership and definitely won't be my last. More

Service Department woes We took our 2015 Chev Traverse in for standard service. We were told it would be 1.5 hrs which was fine. After waiting two hours a service rep came ou We took our 2015 Chev Traverse in for standard service. We were told it would be 1.5 hrs which was fine. After waiting two hours a service rep came out and said the oil in the transfer case was blocked and quoted an exorbitant cost to fix. This car is serviced regularly at our dealership in Wainwright Alberta so now I am suspicious. I called the service mgr in Wainwright, told him what was told us and he Advised me to get the car out of there. When I return to Alberta, they will check the car out and if there is no problem a formal complaint will be sent into Chevrolet Canada. We are still waiting for the car almost 2 hours later than originally promised! I am definitely not a happy customer! Update, we have finally got our car back. The Svc Mgr apologized and adjusted the bill. This is not a dealership that I would ever recommend for servicing More