Old Mill Cadillac Chevrolet Buick GMC Ltd.

Ignored by Old Mill GM I called twice seeking to book a repair and appointment, but the Service Center never returned by voicemail message (first time) and the additional me I called twice seeking to book a repair and appointment, but the Service Center never returned by voicemail message (first time) and the additional message left with Service Reception (second time). In both instances, my name, phone number, time of day, and reason for the call were made clear. I then wrote a polite email to the owner of the Old Mill dealership in Toronto summarizing the events. I believed he would value hearing about my service experience (or lack thereof) so that he could discuss it internally. I have not heard from the dealership or the owner. (5 days later) By comparison, Humberview GM was very responsive and I booked my repair and service appointment there instead. More

The service was superb , the staff is friendly, knowledgable.. Would definitely recommend this dealership to a friend Also the resale staff is very professional, almost ended up with a new ve knowledgable.. Would definitely recommend this dealership to a friend Also the resale staff is very professional, almost ended up with a new vehicle.. More

Great experience. The General Sales Manager is, hands down, the best in the city. I ended up with a great deal on a new Cadillac. down, the best in the city. I ended up with a great deal on a new Cadillac. More

Went there for their $8.88 special on full synthetic oil changes but the 3 hour wait in spite of booking an appointment was too much. changes but the 3 hour wait in spite of booking an appointment was too much. More

First time buying a vehicle from this dealership.Very friendly and helpful.Had some Laughs 🤭 .I would recommend buying from them.Ask for Jim Rizen friendly and helpful.Had some Laughs 🤭 .I would recommend buying from them.Ask for Jim Rizen More

As a regular customer, I had an amazing experience. Great customer service, staff are so friendly and kind. I can recommend this dealership to my friends. Great job!!!! Ali Great customer service, staff are so friendly and kind. I can recommend this dealership to my friends. Great job!!!! Ali More

First time customer and they fixed everything to a high quality. Five star service from start to finish. Will be taking my car here from now on. quality. Five star service from start to finish. Will be taking my car here from now on. More

Doug was great to work with - very professional and detailed. Took the time to explain and review all necessary steps. Will return again when lease expires. My only concern is with how your reception d detailed. Took the time to explain and review all necessary steps. Will return again when lease expires. My only concern is with how your reception do matter handle messages very well when left for Doug. There seem to be a major disconnect at reception. Overall experience was 8. More

Very disappointed Poor service did not repair my issues. my vehicle was there 4 days. I called left messages no replies. I could not contact service department. my vehicle was there 4 days. I called left messages no replies. I could not contact service department. More

Finest dealership in Canada! They had me in and out in a reasonable length of time. Especially with the COVID-19 situation ongoing. The work was completed to my satisfaction. reasonable length of time. Especially with the COVID-19 situation ongoing. The work was completed to my satisfaction. More