Okotoks Ford Lincoln

The best experience I've had!! I had been to a few other dealerships in recent years, and Okotoks Ford, by far, treated me the best. Andrew Szedlak was friendly, extremely knowledge I had been to a few other dealerships in recent years, and Okotoks Ford, by far, treated me the best. Andrew Szedlak was friendly, extremely knowledgeable, and went out of his way to help me. And we root for the same sports teams. And, thanks to Ann Harper and Colin's hard work I got the F150 I've wanted for sometime now. I would like to thank all of them and would recommend to anyone! More

New vehicle purchase and service Awesome dealership all around. Really know how to treat their customers from the sales to the service. We recommend this dealership to everyone. Mike Awesome dealership all around. Really know how to treat their customers from the sales to the service. We recommend this dealership to everyone. Mike the service manager is very helpful and the service techs really know what they are doing. More

Great service Bought a new F-150 from these guys and it was quick and easy and they kept me in the loop throughout the hole process. Great job! Bought a new F-150 from these guys and it was quick and easy and they kept me in the loop throughout the hole process. Great job! More

Epic!!! The gentlemen at Okotoks Ford are amazing. Talk about first class service!! From meeting the GM Rick to going through the sale with Andrew Szedlak (wh The gentlemen at Okotoks Ford are amazing. Talk about first class service!! From meeting the GM Rick to going through the sale with Andrew Szedlak (who is super cute I might add) to my trade in with Jeff, I felt like the most important customer they have ever had. I LOVE my new vehicle and received top dollar for my trade in. I would recommend Okotoks Ford and these three men to anyone! More

Easier than I thought It's been a while since I've shopped for a new vehicle. Andrew and Rory made the process simple and friendly. The dealership is bright and clean and w It's been a while since I've shopped for a new vehicle. Andrew and Rory made the process simple and friendly. The dealership is bright and clean and when it came time for test drives they were more than patient as I took at least four different vehicles out in one day. The delivery process was seamless and I felt incredibly comfortable driving away in my new vehicle. More

Thank You Okotoks Ford Dealing with Andrew and Lucas at Okotoks Ford made purchasing my new car easy. Great guys to talk to and very helpful. I will definitely recommend And Dealing with Andrew and Lucas at Okotoks Ford made purchasing my new car easy. Great guys to talk to and very helpful. I will definitely recommend Andrew to my friends looking to buy a vehicle and continue to deal with Okotoks Ford after this experience. More

GREAT WORK OKOTOKS FORD! I have been a Customer of Okotoks Ford for more than 7 years and wanted to not only express my sincere appreciation for the exceptional level of Servi I have been a Customer of Okotoks Ford for more than 7 years and wanted to not only express my sincere appreciation for the exceptional level of Service provided by the Dealership in its entirety, but to thank Sydney Felker. Sydney’s understanding of mechanical inquiries and her enthusiasm to go above & beyond is unlike any other Service Administrator I have ever dealt with. My Commercial Fleet consists of Ford, Dodge and GMC; services provided by Okotoks GMC and Okotoks Dodge are not even comparable to Okotoks Ford, hence why I service my fleet at Ford. Great work Okotoks Ford! More

Okotoks Ford my new place for vehicle support!!! Mike at Okotoks Ford gave his word that he would find an answer to my vehicle problem...AND HE DID!!! I purchased my Ford Taurus new in May 2012 and Mike at Okotoks Ford gave his word that he would find an answer to my vehicle problem...AND HE DID!!! I purchased my Ford Taurus new in May 2012 and have been dealing with the original dealership since, and have not had one good experience. EVER!! Leave frustrated every single time. But yet I kept going back. Last week (4 visits to this dealership in 1 - 1/2 weeks) Friday June 26 I took my car in and the dealership did a large "warranty repair". I picked my car up, drove away and guess what?? Not fixed!! I immediately turned around and went back, asked for a mechanic and took him for a drive. His response was..."the bearing needs to adjust and work its way in. And the other sound you are hearing is your turbos. OMGOSH!!! My turbos???? I just shook my head. Yesterday morning I took my vehicle to OKOTOKS FORD and received the best and most courteous service!! Mike and his crew discovered the problem. It was a piece of foam rubbing on a part!! 4 trips to original dealership...one trip to OKOTOKS FORD and problem solved!! Which would you choose?? The repairs on my car were NOT warranted and should not have been done. I urge everyone to stop by OKOTOKS FORD!! They are now my go to place for all service and repair!! Thank you Mike and crew and to Caitlin in service!! I appreciate your commitment to solving my problem!! More

We went into the dealership and wondered around for a while. No one asked if we were needing assistance so we left. As we were getting into our vehicle, a salesperson came out, did not introduce himself while. No one asked if we were needing assistance so we left. As we were getting into our vehicle, a salesperson came out, did not introduce himself and asked us what we were looking for. I explained our situation (trade-in model, payment budget, interests etc.) and the response was merely that there was nothing available in the Ford line. We ended up purchasing a new vehicle at another local dealership with an MSRP of $23 000. Ford has nothing in this price range? Give me a break. As 20 year members, we also qualified for the Costco rebate. Salesman didn't seem at all interested in that. Not a good ad for a dealership owned by someone who has multiple outlets for cars, RV's etc. etc. More

Just been down to this dealership as my engine light came on this morning and as I was in town thought I would drop off my truck for them to take a look at it, it is a 2013 F150 with just 4K on the clock, so on this morning and as I was in town thought I would drop off my truck for them to take a look at it, it is a 2013 F150 with just 4K on the clock, so still brand new . . . Turns out the air intake hose was off the manifold and they even provided me with a picture to prove it, however I am an engineer and when the light came on I pulled over and checked under the hood along with a friend, the intake hose is huge and if it was off as shown in their photo I would have noticed, it sits over the top and middle of the motor, it's the 1st thing you see when you pop the hood. Anyway long story short I was charged a total of $167 for the privilege of allowing Okotoks Ford to look at my truck and secure a hose that in my opinion was not off in the first place, a job at best would take 2 mins to do. The charges were justified by the service desk as being a diagnostic check, another 1 min job with a plug and a PC, and shop supplies . . . . ??? What supplies . . . This was explained as use of their computers, floor mats, seat covers (which were not in the vehicle). This has to be a warranty claim but as they held the keys I stood no chance, I now have to claim the charges under warranty from my dealer, a real pain as I was under the impression the warranty was North America wide. Not at all happy with the service I received from this dealership and as such will never return and will discourage anyone else from using there services. They are in the process of building a new shop and showroom and i really feel I have just contributed to it! More