Ocean Park Ford Sales Ltd

Too bad experience I strongly suggest not to buy your next car from Ocean Park Ford based on our horrible experience. Maybe you will become the next customer to be decei I strongly suggest not to buy your next car from Ocean Park Ford based on our horrible experience. Maybe you will become the next customer to be deceived. We tried to communicate in person & via phone about the deal many times. Unfortunately they shirk responsibility to each other and lie. We never had situation like this over 25 years in Canada. We believe God is watching! More

Wonderful Service Just purchased a new Ford Escape Titanium. The service we received was incredible. The salesman, Sean, was so helpful as were the finance and the in Just purchased a new Ford Escape Titanium. The service we received was incredible. The salesman, Sean, was so helpful as were the finance and the insurance people. Would highly recommend this dealership. More

Crock of bs Booked my van in for service at Ocean Park Ford for a blower fan replacement. I made the appointment thinking the work would be completed same day. Tu Booked my van in for service at Ocean Park Ford for a blower fan replacement. I made the appointment thinking the work would be completed same day. Turns out the part wasn’t in stock and had to be brought in from Edmonton. While they “took a look at my vehicle” they told me my front end was shot and needed $2000 worth of parts on top of the blower fan. Which seemed odd because it wasn’t causing me any trouble. And they made it sound terrible. I made another appointment to have the work done and when I showed up to drop my van off the part still wasn’t there. It took two weeks from the first original appointment to get ALL the parts. The third appointment I demanded a courtesy car while the work was being done which ended up being an enterprise joke. Trying to tell me their vehicles are not covered in a collision and you need to pay like $15 a day in case of an accident. So I went maybe a week driving my van and my newly installed blower fan completely crapped out after a spurt of loud vibrating noises and finally just died. This to me was on the sketchy side and Ocean Park Ford will not bend over backwards to accommodate their own screw ups. My van is currently back in the shop and no one can clearly tell me what was and is wrong with my vehicle. Everything is a secret. My advise to anyone else is do NOT take your vehicle to this dealership. They are criminals. More

VERY DISAPPOINTED Took my Escape into the maintanice department on saturday as my tranmission light came on didnt really know where to bring it so I brought It to FORD. Took my Escape into the maintanice department on saturday as my tranmission light came on didnt really know where to bring it so I brought It to FORD.... Will the sales rep ended up quoting me a $2000 job which wasnt needed....my dad went in and said will go else where.... he and his buddy ended up fixing the probkem with parts from lordco and canadian tire.... parts came to $200..... pretty shaddy business thanks for trying to take advantage of ME!!! Also charged me $150 for diagnosing a problem bigger then it was!!!!! More

Professional and friendly; make you feel special. Ocean Park Ford had the best selection with options, of the truck I was looking for. Samir and all the other staff did a great job. Very professional Ocean Park Ford had the best selection with options, of the truck I was looking for. Samir and all the other staff did a great job. Very professional and friendly. They made the experience personable and listened to my needs. This should be the dealer of choice when looking for a vehicle. Highly recommended. More

understand customer needs I met Samir at Ocean Park Ford and I told him my needs for a car. He showed me two options which meet my requirements and he was able to guide me to s I met Samir at Ocean Park Ford and I told him my needs for a car. He showed me two options which meet my requirements and he was able to guide me to select the best fit. His guidance and support for someone who's been in Canada for short time, clarify options to finance the car and what to select with ICBC were so helpful. We were lucky to meet Samir and to have our target in this dealership. Thank you for making it easy and straight forward for us. Mohammad Abouzalan More

New car Great customer service when trading in my old Edge for a new Edge. Thanks to Nate Torres in sales who took the time to work with me. Great deal on my Great customer service when trading in my old Edge for a new Edge. Thanks to Nate Torres in sales who took the time to work with me. Great deal on my new car. Thanks Nate! Love my car!! More

New purchase without pain Just purchased a new 2017 Edge. Went in looking for a used one but Bob came up with a great deal on a new one. Bob made the process pain free and we a Just purchased a new 2017 Edge. Went in looking for a used one but Bob came up with a great deal on a new one. Bob made the process pain free and we appreciated his sense of humour. More

Very good. They helped me get the best deal on a new F150. Sam was very helpful and worked hard for me to make the deal happen They helped me get the best deal on a new F150. Sam was very helpful and worked hard for me to make the deal happen More

Sales rep Our experience with Samir Thakur, sales consultant who sold us our new Focus was very positive. He was respectful, knowledgeable, and acted profession Our experience with Samir Thakur, sales consultant who sold us our new Focus was very positive. He was respectful, knowledgeable, and acted professionally without having to be pushy. On subsequent visits to the dealership he gave generously of his time in helping us to navigate the vehicle's features which we were unfamiliar with. We would recommend Samir to our friends and business associates. This transaction speaks of his business acumen especially since we were originally looking at a different brand of vehicle. More