Ocean Park Ford Sales Ltd

Customer service. Customer service team are great Will Lougheed looked after a claim on my Mustang and constantly keep me updated until it was completed. I was very p Customer service team are great Will Lougheed looked after a claim on my Mustang and constantly keep me updated until it was completed. I was very pleased how he handled my insurance claim More

Oil and filter change I definitely will continue taking my Ford Escape to this dealership for any service. Customer service was excellent. I got complete oil change, tire r I definitely will continue taking my Ford Escape to this dealership for any service. Customer service was excellent. I got complete oil change, tire rotation and brake check. Very happy customer! More

Great Service I brought my vehicle in for servicing and Greg was wonderful at the service desk , upfront that the guys were going for lunch and it would be a hour a I brought my vehicle in for servicing and Greg was wonderful at the service desk , upfront that the guys were going for lunch and it would be a hour and everything was good and the invoice was correct good job guys More

Great service Best experience I have had in dealing with buy a new vehicle . Chris Pride is awesome he gets you your lowest price without go back an forth with the Best experience I have had in dealing with buy a new vehicle . Chris Pride is awesome he gets you your lowest price without go back an forth with the manager. There is no pressure left there feeling great. More

Great Experience Fantastic sales experience with Samir and Phil. Will definitely move all my business to Ocean Park. Every thing was quick and painless. Never did we f Fantastic sales experience with Samir and Phil. Will definitely move all my business to Ocean Park. Every thing was quick and painless. Never did we feel pressured into anything. Awesome experience! More

No pressure customer service I was incredibly pleased with the no pressure attentive service I received from Samir. It took me over a week to make up my mind and not once did he c I was incredibly pleased with the no pressure attentive service I received from Samir. It took me over a week to make up my mind and not once did he call to pressure me into a sale. The entire dealership was wonderful from finance to insurance and even maintenance. Definately worth it to deal with the staff at Ocean Park Ford More

Sales experience horrible Buy anywhere else but here. This dealership and Ron the sales manager are stuck in the eighties. They make up prices and figure everyone falls for it. Buy anywhere else but here. This dealership and Ron the sales manager are stuck in the eighties. They make up prices and figure everyone falls for it. Our sales guy was good but Ron totally hijacked the experience. We walked and recommend that everyone else should too. Broken promises, no awareness of what they said day to day, no concept of how to sell a vehicle. Go to Cam Clark at Richmond auto mall. They get it. More

Too bad experience I strongly suggest not to buy your next car from Ocean Park Ford based on our horrible experience. Maybe you will become the next customer to be decei I strongly suggest not to buy your next car from Ocean Park Ford based on our horrible experience. Maybe you will become the next customer to be deceived. We tried to communicate in person & via phone about the deal many times. Unfortunately they shirk responsibility to each other and lie. We never had situation like this over 25 years in Canada. We believe God is watching! More

Wonderful Service Just purchased a new Ford Escape Titanium. The service we received was incredible. The salesman, Sean, was so helpful as were the finance and the in Just purchased a new Ford Escape Titanium. The service we received was incredible. The salesman, Sean, was so helpful as were the finance and the insurance people. Would highly recommend this dealership. More

Crock of bs Booked my van in for service at Ocean Park Ford for a blower fan replacement. I made the appointment thinking the work would be completed same day. Tu Booked my van in for service at Ocean Park Ford for a blower fan replacement. I made the appointment thinking the work would be completed same day. Turns out the part wasn’t in stock and had to be brought in from Edmonton. While they “took a look at my vehicle” they told me my front end was shot and needed $2000 worth of parts on top of the blower fan. Which seemed odd because it wasn’t causing me any trouble. And they made it sound terrible. I made another appointment to have the work done and when I showed up to drop my van off the part still wasn’t there. It took two weeks from the first original appointment to get ALL the parts. The third appointment I demanded a courtesy car while the work was being done which ended up being an enterprise joke. Trying to tell me their vehicles are not covered in a collision and you need to pay like $15 a day in case of an accident. So I went maybe a week driving my van and my newly installed blower fan completely crapped out after a spurt of loud vibrating noises and finally just died. This to me was on the sketchy side and Ocean Park Ford will not bend over backwards to accommodate their own screw ups. My van is currently back in the shop and no one can clearly tell me what was and is wrong with my vehicle. Everything is a secret. My advise to anyone else is do NOT take your vehicle to this dealership. They are criminals. More