
Ocean Park Ford Sales Ltd
Surrey, BC
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651 Reviews of Ocean Park Ford Sales Ltd
Ford 150 Service Set up the appointment and no issues with the service that was performed. Checked with me on any items found with estimate. Have found the service g Set up the appointment and no issues with the service that was performed. Checked with me on any items found with estimate. Have found the service group to be friendly and helpful. More
Best service ever!! I bought a Ford Escape a couple years ago and it's been great. A few months ago it started showing a warning light on my dash board that wouldn't go I bought a Ford Escape a couple years ago and it's been great. A few months ago it started showing a warning light on my dash board that wouldn't go away. The folks at OP Ford Service were UNBELIEVABLE!! They worked off and on with this problem - thought they had it then the light would come back on - they'd take it back in and on it went. They never quit. A couple of weeks ago the mechanic who had mostly been working on this ongoing problem, Colin, figured something out. He did it - fixed the problem - no more light. I cannot say enough about this group of people. In my opinion they went over and above what anybody might have expected to fix this problem. They are wonderful to deal with and Joe the service manager just wouldn't quit until they got it resolved. If you aren't happy with your current service situation, or even if you are, give these guys a chance. It's hard to imagine I won't keep buying Fords, just so I can keep dealing with this team. Best ever!! More
Thanks to the crew at ocean park for a timely and helping hand during these difficult times. They provided me with prompt help on my Ford C-Max. hand during these difficult times. They provided me with prompt help on my Ford C-Max. More
E boughtAn F350 with lots of upgrades. The level of customer care was impressive and reassuring. Fantastic initial and ongoing service from sales department and service department. Love our F350 too. customer care was impressive and reassuring. Fantastic initial and ongoing service from sales department and service department. Love our F350 too. More
I went in to get my (winter) tires changeAnd i waited I went in to get my (winter) tires change And i waited 2hours just to get my regular tires (with rim) on again! Poor service! I went in to get my (winter) tires change And i waited 2hours just to get my regular tires (with rim) on again! Poor service! More
Don from the sales team is awesome to deal with, the service team has a hard time getting back to you, but the service provided it always good and of any issues cone up from post service they’ll bring y service team has a hard time getting back to you, but the service provided it always good and of any issues cone up from post service they’ll bring you back in and take a look More
Purchased used SUV to replace old one Recently purchased a Ford Edge to replace my 2002 SUV. Had an issue first morning driving with squeaky brakes, made a call to service department and Recently purchased a Ford Edge to replace my 2002 SUV. Had an issue first morning driving with squeaky brakes, made a call to service department and brought vehicle in next day for service. Brakes now great and no charge whatsoever. Helpful staff and great ride home as well while service being done. More
Brake Pads all around. Went in for brakes and they put on new pads only. Also an oil change and the bill was $832. Thought that was a little pricey for just pads. Have two v Went in for brakes and they put on new pads only. Also an oil change and the bill was $832. Thought that was a little pricey for just pads. Have two vehicles that I always take there, usually great service. More
Service Great service . John is the best. Friendly and helpful . I bought my Escape at Ocean Park Ford and had all service and repairs done there for 12 ye Great service . John is the best. Friendly and helpful . I bought my Escape at Ocean Park Ford and had all service and repairs done there for 12 years, More
Quick Response - Great Service! Called Ocean Park Quick Lane and spoke with Eric. Explained my concern with regards to my vehicle. He said, stop by and we'll put it up on the hoist, Called Ocean Park Quick Lane and spoke with Eric. Explained my concern with regards to my vehicle. He said, stop by and we'll put it up on the hoist, have a look and let you know what is going on. When I arrive a few hours later, the vehicle is diagnosed, I"ve got a quote and I'm told they can take care of it the following day. As Quick Lane is a first come, first serve, I arrive at 7:30AM the following day and I picked the vehicle up about 1.5 hours later - fixed and ready to go - for less than originally quoted! The team at this dealership are very friendly, professional in their workmanship and effiecient in getting the work done in a timely manner. More