
Ocean Park Ford Sales Ltd
Surrey, BC
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629 Reviews of Ocean Park Ford Sales Ltd
We have purchased many vehicles from Ocean Park Ford and have always received great customer service from the purchase to the service department. All the staff are helpful and we appreciate the personalized have always received great customer service from the purchase to the service department. All the staff are helpful and we appreciate the personalized service we receive. More
Purchase and follow up service I purchased a used 2008 Ford explorer from ocean park ford when my van that I had in the dealership for repairs I was told the cost of repair's the va I purchased a used 2008 Ford explorer from ocean park ford when my van that I had in the dealership for repairs I was told the cost of repair's the van had over 350000Km on it and decided it was not worth repairing, The sales department got me into the explorer (this was needed to replace the van as I used it for business only) The explorer had a few problems that developed after purchase and were not obvious to me or the dealership at time of purchase they repaired the problems promptly at no cost to me I am very pleased with service and purchase, and I have no reservations about recommending ocean park ford and a thank you to Eric in fast lane for all the help he has given me with my vehicles Terry More
Purchase with a trade in Went in to look at a used Focus on their lot and asked for Dawood, who is great and we've dealt with before when he was at Hallmark Ford. He wasn't w Went in to look at a used Focus on their lot and asked for Dawood, who is great and we've dealt with before when he was at Hallmark Ford. He wasn't working that day so Roy came out and helped us, and after a test drive we worked out a deal to trade in my Fusion for the Focus. Very helpful, friendly and professional. I'd recommend them to anyone who wants a straight forward experience, without the "tap-dancing" that can happen when buying a car! Very fair with my trade-in. Rebecca handled the warranty and paperwork and was super as well. Well done Team! Sincerely, Carrie Clark More
EcoSport purchase. It was pleasure to deal with Samir Thakur,sales agent during the purchase of my EcoSport. He was very knowledgeable on the Ford product and I would d It was pleasure to deal with Samir Thakur,sales agent during the purchase of my EcoSport. He was very knowledgeable on the Ford product and I would deal with him again. Great guy. All the staff were very good in processing the sale. Thanks for the good service. More
Customer Focused! We've been customers of Ocean Park Ford for more than two decades, There's never been a time when we didn't feel like we were the most important clien We've been customers of Ocean Park Ford for more than two decades, There's never been a time when we didn't feel like we were the most important client this dealership had. Thank you all for your dedication and willingness to serve your customer's needs. ~ Wayne Shaw More
Should you have a concern...it is dealt with immediately! ...and resolved! I experienced a warranty concern during my previous service appointment. I raised my question to the OP Service Manager, Joe Bellav ...and resolved! I experienced a warranty concern during my previous service appointment. I raised my question to the OP Service Manager, Joe Bellavance. He responded very promptly...indicated he had researched my issue...and would provide the required service at no additional charge. Needless to say, I was very impressed! A very "Customer First" Service Manager!...Thanks Joe! More
No BS here! I drive 81 km each way to get my car serviced at Ocean Park Ford and pass at least 4 other Ford dealers on the way. I will continue to use Ocean Park I drive 81 km each way to get my car serviced at Ocean Park Ford and pass at least 4 other Ford dealers on the way. I will continue to use Ocean Park as long as I am able, as far as I'm concerned, they are the only dealer that I will have anything to do with. The staff here are qualified, knowledgeable, and friendly and don't treat me like a 10 year old. I am treated with respect and honesty which is a rare quality in today's world. More
First Service Booked my first service and it was complimentary. Vehicle was completed on time as stated with no extra charges or surprises. Staff was friendly and Booked my first service and it was complimentary. Vehicle was completed on time as stated with no extra charges or surprises. Staff was friendly and very courteous and offered a ride home and pick up when vehicle ready. I've been dealing with White Rock Ford for more than 20 years based on their customer service. More
Had a pleasant visit for my Mustang's first service. Professional staff and great facility. Waiting area could have better chairs. I stayed in there for almost 2 hrs while my car was getting serviced. Professional staff and great facility. Waiting area could have better chairs. I stayed in there for almost 2 hrs while my car was getting serviced. Vicky Sandhu More
Top Notch Service Thanks to Al and his team over at Ocean Park Ford. Excellent service and our buying experience was second to none. We highly recommend Ocean Park Fo Thanks to Al and his team over at Ocean Park Ford. Excellent service and our buying experience was second to none. We highly recommend Ocean Park Ford as your next Ford Dealer... More