Ocean Park Ford Sales Ltd

Joe I want to thank you what you and your crew did to diagnose and repair the navigation in my truck. Was in and out in a little over 2 hours (which included over lunch hour) with a new antenna installe diagnose and repair the navigation in my truck. Was in and out in a little over 2 hours (which included over lunch hour) with a new antenna installed for a little over $300, a far cry from the $2700 the other dealer estimated. Regards Ken Sedo PS the only reason went to other dealer was convenience 15 minutes away not 40, needless to say will be coming to you for any service worth the 40 minute drive. More

My truck went into forced idle coming off the ferry. Had it towed to Ocean Park. Although the issue was something that couldn't be dealt with immediately by them due to parts availability, the service was e it towed to Ocean Park. Although the issue was something that couldn't be dealt with immediately by them due to parts availability, the service was excellent and they helped me find a solution that had me on the road the next day. More

Friendly and helpful. Samir is awesome and accommodating all the way. Phil as well and he actually helped me put thru the order. Very satisfied customer..... all the way. Phil as well and he actually helped me put thru the order. Very satisfied customer..... More

First vehicle I have purchased from this dealership and went smoothly and stress free. Ralph was a pleasure to deal with. If I buy another vehicle I'll be giving him a call. went smoothly and stress free. Ralph was a pleasure to deal with. If I buy another vehicle I'll be giving him a call. More

Ocean Park Ford is a very reliable and efficient dealership. They are ready when I arrive and my car is ready when I return. They offer free rides too and from the dealership. My car is always wash dealership. They are ready when I arrive and my car is ready when I return. They offer free rides too and from the dealership. My car is always washed More

I have been using Quicklane for may years for my F150. Greg and his team are great. I would not go elsewhere. Excellent service and no surprises. Greg and his team are great. I would not go elsewhere. Excellent service and no surprises. More

I have been taking my Ford Freestar to Ocean Park Ford for less than a year but I am happy to say that I am glad that I made the switch. So far I have found them to be helpful,courteous,efficient and fri for less than a year but I am happy to say that I am glad that I made the switch. So far I have found them to be helpful,courteous,efficient and friendly.I have been reassured to observe COVID 19 protocols being followed and love that my vehicle is returned to me washed and vacuumed. More

I did not have a good experience getting my Ford Focus repaired at Ocean Park. I brought my car in for an oil leak, possibly from the rear main seal, because my mechanic advised me that it would be best t repaired at Ocean Park. I brought my car in for an oil leak, possibly from the rear main seal, because my mechanic advised me that it would be best to take to a Fors dealership based on the work he anticipated it needing. After I dropped my car off for the scheduled service time I recieve a call with the diagnosis explaining it was in fact a rear main seal leak that would need to be replaced, as well as possibly the clutch if it is soaked in oil as is usually the case. I was given 2 quotes (one for main seal only and one with clutch replacement as well). I told the advisor that I'm not going to authorize the clutch replacement without them first actually seeing the clutch to confirm it was soaked in oil. He told me he understood and would get back to when he killed more (this was about 2 in the afternoon). I never heard back the rest of the day or the next day until I HAD TO CALL HIM AROUND NOON for an update, at which time they'd had my vehicle for 24 hours. I was told he needed to check with the technician for the update, then came back to tell me the clutch was soaked and it will need to be replaced and they'll be needing to keep my car overnight, again. I then told them I would need a replacement vehicle in order to get to work which I was told would be ready for me at the Enterprise Rental shop down the road. Upon getting to Enterprise, they had no idea I was coming and were not prepared for me so I had to wait to get my car. The next day, when I was called to tell me the work is finished I went to pick up my vehicle and as I entered the service waiting area nobody acknowledged me for a couple of minutes even though they have a receptionist and were fully staffed. The service advisor I was dealing with was not there that day and they had to scramble to find my paperwork and vehicle. Nothing was explained to me while checking out even though I had asked to see pictures of the clutch when it was removed...and on top of that when you spend over $2k at there dealership you would think a courtesy wash and vacuum would be appropriate, as I've experienced at most other dealerships. All in all the service was completed but not in a timely manner and the customer service was below par. I won't be returning in the future. More

I have been with Ocean Park Ford since I bought my new Ford Flex in 2011. I drive from Langley BC to Ocean Park Ford in White Rock/South Surrey for service for the past 9 years. They have always treated m Ford Flex in 2011. I drive from Langley BC to Ocean Park Ford in White Rock/South Surrey for service for the past 9 years. They have always treated me fairly, sometimes beyond expectations. Led Burkholder More

Our family has purchased many cars and trucks at Ocean Park Ford. We have always received great service. Al Sedgwick has provided excellent information over the 25 years I have known him! Park Ford. We have always received great service. Al Sedgwick has provided excellent information over the 25 years I have known him! More