
Ocean Park Ford Sales Ltd
Surrey, BC
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705 Reviews of Ocean Park Ford Sales Ltd
I had a rear brake problem that has been hard to fix maybe it is fixed now we shall see, they have explained to me what they are doing and how they are going about trouble shooting as it is intermittent maybe it is fixed now we shall see, they have explained to me what they are doing and how they are going about trouble shooting as it is intermittent More
Great service. Had my car back to me within the time I needed, and were good about arranging transportation for me home and back while I waited. Staff are friendly Had my car back to me within the time I needed, and were good about arranging transportation for me home and back while I waited. Staff are friendly and professional. More
My SUV was in for a routine maintenance and was greeted promptly by John. I explained what I wanted for service and John asked me for details and made good suggestions. The work was completed ahead of my e promptly by John. I explained what I wanted for service and John asked me for details and made good suggestions. The work was completed ahead of my expectations as Ocean Park Ford continues to focus on customer satisfaction and quality work. More
Sales staff are good but you don’t know who works at the dealership as they don’t wear branding to let the customers know who works there and who doesn’t. Service staff won’t phone you back if you leave the dealership as they don’t wear branding to let the customers know who works there and who doesn’t. Service staff won’t phone you back if you leave them a vmail or message. They need to improve on the service staffs ability to know more about common issues on vehicles. General sales manager will tell you something but not follow up on what he said. The purchasing aspect and paperwork was expected and very easy I can say that and handled in a very good manner… of course that’s where they are getting paid so that should shine. The sales person I dealt with was great and has been good at after sales care so that aspect from him has given a slightly better grade due to that. In general they are your typical dealership that gets your money and then forgets about you as they have nothing to lose because chances are that you’ll not be buying a new vehicle for x years and you will forget how bad the experience with the dealership really is. So if you are looking for an average dealership this is the place. More