Oakville Honda

Just bought the new Honda Accord We bought a Honda Accord back in 2009 and it was such a great car - that we had decided to replace it with another Honda Accord. We dropped into the We bought a Honda Accord back in 2009 and it was such a great car - that we had decided to replace it with another Honda Accord. We dropped into the dealer in early 2017 and learned that the new 2018 was a complete redesign and decided to wait another year before buying. We dropped in late 2017 to have a look and pick up the literature. We had a discussion with the Manager at the time who connected us with sales person - Ryan Nifo. It took us a number of months to finally buy our ew Honda - life got in the way - but Ryan was patient, checked in occasionally, and sprung to action once we said we were ready for a test drive. We loved the no pressure sales process, the always friendly service staff, everyone at the dealership was great. We picked up the car this week and are very pleased with the process and the new car! More

They lying on people tell you something and they do somethin I was completely not happy with their services my car is new 2017 accord and I bring the car for oil change service it's first time for me and the age I was completely not happy with their services my car is new 2017 accord and I bring the car for oil change service it's first time for me and the agent guy said you should do break service I said why do you mean oil break too has to be change he said yes and he change me for that and when I pick up the car I said why you changed break oil I asked my husband and he said car is new no needed he answer no we didn't change oil break only. serviced I said you should explain for me in the bigning before you touch my breaks now I feel my breaks more smooth.... I really don't like the way he lie at me More

Excellent Service Thank you, Oakville Honda. Very friendly staff, specially Ryan and William. I appreciate all your effort to explain everything with regards to the c Thank you, Oakville Honda. Very friendly staff, specially Ryan and William. I appreciate all your effort to explain everything with regards to the car we want to buy. More power... More

Avoid Dealership I went into Oakville Honda for service for an oil change for my 2018 Honda Civic. I had an absolutely horrible time at the dealership. This is my seco I went into Oakville Honda for service for an oil change for my 2018 Honda Civic. I had an absolutely horrible time at the dealership. This is my second trip to the dealership for an oil change. The first time I made the visit, the dealership took 3 hours for a simple oil change. After receiving the oil change, I used my loyalty card that I received when purchasing the vehicle to pay for the service. The dealership offers a $200 loyalty card for new customers. When paying for the service, I was informed that the card had a balance of $0. The service advisors figured out what was wrong and informed me that this issue would not happen again. Today, I experienced the same issue and had to wait an extremely long time for a simple oil change, but this time the service advisor Anthony Coventry was extremely rude and disrespectful. He informed me that I had a balance of $29 and when I tried to explain the issue to him, he would not listen to me. I was very kind about it. I also asked him to reach out to the Sales Manager Prakash that I purchased the car from, but he rudely told me that he's the 'Assistant Service Manager' and that any issue that occurs is taken up with him. I have never had a service advisor be impolite. Also, he charged me an extra $30 for a service and lied about the price. I did not realize that until I got home. I regret taking my car in for service at Oakville Honda. They provide the WORST service to customers taking in their car for service. I highly recommend avoiding Anthony. Him and the service team are completely unprofessional lying and overcharging customers for services. He charged me $90 for an oil change on a Honda Civic. The loyalty program is a complete scam. What really ticked me off was when Anthony stated that I would face the same issue next time I visit the dealership for service. I'm amazed at the audacity Anthony had to tell me that with a straight face. I highly recommend avoiding this dealership for service and going to a more respectful and trustworthy dealership for your Honda service. More

Incredible Customer Service from Kumaran Kumaran was so incredibly helpful. I needed a car and wanted a Pontiac Vibe or Toyota Matrix. He texted me, called me, sent me pictures, even text d Kumaran was so incredibly helpful. I needed a car and wanted a Pontiac Vibe or Toyota Matrix. He texted me, called me, sent me pictures, even text drove a car to make sure he could recommend it to me. I was on my way but the night before found a newer Car, lower kilometres. But I would highly recommend Kumaran and this dealership based on the service received. More

Awesome Dealership! Great Buyer no Experience! Fantastic to deal with! From the moment I walked in the door to when I took delivery the process couldn’t be smoother or m Great Buyer no Experience! Fantastic to deal with! From the moment I walked in the door to when I took delivery the process couldn’t be smoother or more enjoyable. More

I am not associated with dealership nor service department. Andrew from service department looked after my veh recall.Service department gave me a VIP treatment by looking after my problem.Staff was courteous s Andrew from service department looked after my veh recall.Service department gave me a VIP treatment by looking after my problem.Staff was courteous soft spoken ,humble and well mannered.Job was done in due time.No waiting on arrival.Plenty of things to entertain yourself in waiting area. So i was fully satisfied.Thanks More

Excellent Kevin did an excellent job of meeting my needs. Thanks again for the Honda 2018 Odyssey that he offered, our family is having a great time and enjoy t Kevin did an excellent job of meeting my needs. Thanks again for the Honda 2018 Odyssey that he offered, our family is having a great time and enjoy the supper Van. More

New car Easy efficient and great service Jacky is knowledgeable and accommodating Recommend highly Reason for visit was to buy a new car Lease trade in Easy efficient and great service Jacky is knowledgeable and accommodating Recommend highly Reason for visit was to buy a new car Lease trade in easy, love my new van More

always great First of all, Anthony Coventry is usually my service rep and he is outstanding, a credit to Honda. Not sure of the names of other service reps but any First of all, Anthony Coventry is usually my service rep and he is outstanding, a credit to Honda. Not sure of the names of other service reps but any dealing I have had has been totally great. More