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Oakridge Ford
London, ON
1,882 Reviews
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1,882 Reviews of Oakridge Ford
June 04, 2018
Amazing Quick prompt professional service. Mike was great at assisting and educating in what is expected of me in the purchase. Took care of me. Would recomme Quick prompt professional service. Mike was great at assisting and educating in what is expected of me in the purchase. Took care of me. Would recommend. More
by Biggie124
Employees Worked With
Charles Gardiner, Michael Tolsma
June 03, 2018
Great Experience Zach was awesome from beginning to end. Great experience. Highly appreciated and recommended. Highly knowledgeable and patient. Zach worked hard for m Zach was awesome from beginning to end. Great experience. Highly appreciated and recommended. Highly knowledgeable and patient. Zach worked hard for me and my family to get the vehicle I wanted. More
by Jay462
Employees Worked With
Mark Stewart, Zachary Smye
June 02, 2018
Great experience. Very professional Zach is very professional. He goes above and beyond to ensure customer satisfactaction. I would definitely recommend Zach in the future. He has made m Zach is very professional. He goes above and beyond to ensure customer satisfactaction. I would definitely recommend Zach in the future. He has made my experience great. More
by Muskoka29
Employees Worked With
Zachary Smye
June 01, 2018
A Decent Gentleman Michael is so friendly and nice . he asks very detailed questions in-order to find out what you like and eventually can afford I sensed being actua Michael is so friendly and nice . he asks very detailed questions in-order to find out what you like and eventually can afford I sensed being actually treated like a fellow human rather than just a money bank. and I got a huge discount as well , so thank you More
by bram
Employees Worked With
Michael Tolsma
June 01, 2018
Smooth & fun experience Having just moved from the uk to Canada we wanted to purchase a used car until we have permanent residency and can go for the big toys 😉 as so Having just moved from the uk to Canada we wanted to purchase a used car until we have permanent residency and can go for the big toys 😉 as soon as we walked into Oakridge mike was very welcoming and friendly, we hit it off straight away and knew he wasn’t the typical ‘car salesman’ we told him what we were looking for and he found something perfect for our family! Not once did he try up sell and convince us to go for anything more expensive like past salesmen have done! Just want to say a huge thanks mate for all you help and effiency in getting us our 1st car in Canada! More
by K&R Thomas
Employees Worked With
Charles Gardiner, Michael Tolsma
May 31, 2018
Kelly is the best! We just purchased our second vehicle at Oakridge Ford with Kelly. Both times we have been impressed with her professionalism, her attention to detail We just purchased our second vehicle at Oakridge Ford with Kelly. Both times we have been impressed with her professionalism, her attention to detail and how much she truly cares about our family. We call her with our needs and she quickly calls us back with a vehicle for us, one test drive and we knew she was right. She matches the family to the vehicle, which we really appreciated. Kelly puts a personal touch on the entire transaction and remembers the details, she truly listens to you when you speak. She is patient with all our questions and handles each concern we've ever had expertly. We know we can trust her and rely on all the information she gives us. We truly feel that she cares just as much as we do that the vehicle we purchased was the best fit for our family. We will 100% recommend Kelly to anyone we know looking for a vehicle because we know they will be well taken care of. There is no one else we would go to! More
by klarv22
Employees Worked With
Kelly Karl-Begg, Charles Gardiner
May 31, 2018
Oakridge Ford. We had a great experience at Oakridge Ford. It all started with Reese Patterson who is very personable, fair and eager to provide great customer servi We had a great experience at Oakridge Ford. It all started with Reese Patterson who is very personable, fair and eager to provide great customer service post sale! Mark Stewart in finance also very knowledgable and professional. As a matter of fact, everybody there was friendly and professional. More
by Keith128
Employees Worked With
Reese Patterson, Mark Stewart
May 31, 2018
Dream car! Mike has made this whole experience for me more amazing than I expected. With a few hiccups, he was so patient and understanding and he has made each Mike has made this whole experience for me more amazing than I expected. With a few hiccups, he was so patient and understanding and he has made each step so smoothly and so positive like. I recommend everyone going to Mike! If you're looking for a positive, funny, and most patient guy, Mike tolsma is your guy! In love with my purchase of car! More
by jcrosby7
Employees Worked With
Michael Tolsma
May 30, 2018
Exceptional service Reese has helped me out for multiple years now getting me into the exact truck that I wanted. Every time that I'm back he manages to take it a level h Reese has helped me out for multiple years now getting me into the exact truck that I wanted. Every time that I'm back he manages to take it a level higher. I would recommend buying your vehicle from Reese over anybody else. More
by Arrie_veld
Employees Worked With
Reese Patterson
May 30, 2018
Better than expected I've had a rocky start dealing with service advisers at Oakridge Ford. It has taken me a year to get someone to listen to me long enough so I could ex I've had a rocky start dealing with service advisers at Oakridge Ford. It has taken me a year to get someone to listen to me long enough so I could explain that my car (2012 Ford Fiesta) is in serious need of a new clutch (through extended warranty). My requests were previously ignored and I was told time and time again that the extensive shuddering and shaking my car was exhibiting was "just the way the car drives". My transmission control module failed again after getting it fixed only 4-6 months ago (roughly). I called to book an appointment and spoke to someone who was less than understanding. I again was told "that's just the way the car drives" and that shuddering was completely normal. To an extent I understand that, the dual-clutch transmission does drive differently than other transmissions. However, my car would violently shudder up to 4th gear and I wanted to make sure that there wasn't an underlying issues. I asked the lady on the phone if there would be someone I could speak to when I dropped my car off early in the morning, she asked what I wanted to speak to someone about... I thought it would be obvious that I wanted to talk to someone about my car. When I brought my car in I was expecting to be met with resistance to fix anything and that they would be "band-aid'ing" my car again. I was scheduled to meet with Brandon, and I had planned out exactly what I wanted to say to make sure I was actually going to get my car fixed! Rather than getting the same response as previous times, he assured me I would be getting a new clutch! He listened to what I had to say and was extremely understanding. Thanks to him, it's like I have a brand new car! He explained the process that Ford makes you go through before they will replace the clutch, something that was never previously explained to me. He has been the only service adviser I have dealt with at Oakridge Ford who has been not only nice, but helpful! I received a call from Oakridge Ford the following week from Erin. She asked me how my appointment went and it was the first time I could actually say "it went well". She let me explain why I've had previously bad experiences and didn't cut me off or undermine my concerns. Thanks to Brandon and Erin, I have some newly found faith in that dealership; otherwise my business would have been brought elsewhere. More
by KDC
Employees Worked With
Erin Hall, Brandon Lilley
