Oakridge Ford

We had a great experience purchasing our new car at oakridge. I would recommend our salesman to anyone. Everything went very smoothly and exceeded our expectations. oakridge. I would recommend our salesman to anyone. Everything went very smoothly and exceeded our expectations. More

A year ago I was thinking about trading in my car ( 2007 Jeep compass), for a Ford Edge. I didn't really know what I was looking for in a car or really what I wanted as far as options go, or even that I wa Jeep compass), for a Ford Edge. I didn't really know what I was looking for in a car or really what I wanted as far as options go, or even that I wanted a new car, I just knew that I wanted it to be black, have a sun roof and Leather. I then met Justin told him I was just out test driving cars and I would have like to try out an Edge with the three option that I knew I wanted, he had brought me out the 2013 Ford Edge Limited. Took it out for a test drive and fell in love!! At this point I had just started to look at cars and was just having fun test driving. We got to talking about the car and he had offered that I could take the car home for that night. Brought it back and talked more about the car and numbers and what I could get for my trade in. Oakridge Ford worked really well for me and gave me a great offer that I could not say no to. The Next thing I knew I had bought a car! It was a very emotional situation for me, Not only being the first car I had purchased on my own, but getting rid of my old car that held a sentimental memory for me. The whole thing became overwhelming for me and brought me to tears. I am sure this was a shock to not only Justin but all the employees at Oakridge Ford, as I did express alot of excitement about purchasing this car. Justin was excellent at handling this reaction I had given and had said to take my time and that if i needed more time to think about it I could. A few days later I got in with the new and out with the old. Justin was super helpful with giving the basic run down for the options in the car, as well as teaching me how to use everything with the mysync. One downfall, i didn't get a full Tank of gas in the car when I got to pick it up!. I was a bit shocked, you would think buying a brand new car, you would at least get a full tank of gas! So of course I said something. Thankfully, Justin was able to get a gas card and filled up the tank for me! All the employees in service, Especially Tarek. were very friendly and helpful. There was one problem with the Sync, that took alot longer then expected to have fixed. I of course was very frustrated by the situation and how long it was taking, but Tarek was very professional and so helpful with making sure I was taken care and getting me a rental. I would defiantly recommend this dealership to anyone. The overall experience was fantastic, everyone was caring and super friendly! A year later I am still in love with the car and I am so happy I had made this purchase and chose Oakridge Ford. More

Went in to purchase a used vehicle paying cash, Tueday May 9th spent over an hour there with two salesmen who were very informative. Offered 1k less than vehicle listed at and general manager refused off May 9th spent over an hour there with two salesmen who were very informative. Offered 1k less than vehicle listed at and general manager refused offer and did not even counter offer. We walked. Who pays exactly the sticker prices on a vehicle? Would never recommend this dealership total waste of time. More