Oakridge Ford

Purchase of 2018 F150 First time in my life I returned to same dealership to purchase same, albeit newer version of vehicle I traded in. Purchase was easy as same style an First time in my life I returned to same dealership to purchase same, albeit newer version of vehicle I traded in. Purchase was easy as same style and trim level of vehicle tradedned in. No vehicle was on site, hence vehicle purchased on speck. Was disappointed vehicle purchased was missing some attributes of traded in vehicle i.e. turn signals on outside mirrors, automatic adjusting inside mirror and power driver seat. Was advised the initial pick up date and time may be tight, and was advised 2.5hrs prior to appointment that vehicle was not ready. Would have expected more heads up for a broken appointment. Was also advised a Ford Credit Can withdrawal would transpire for last payment of current truck, which was contrary to information provided at deal closing where we were advised dealership would pay out outstanding payment from our deposit -which was cashed. During conversation was also advised vehicle would be ready for pickup in 2 days and cheque would be provided. Upon pickup of vehicle, cheque not prepared and we had to re-attend Dealership to pick up cheque. All personnel were polite, professional, but certainly some aspects of the vehicle identification and pickup could have gone smoother... More

Professional & Friendly Was always approached and welcomed when arriving at the dealership. Sales’ customer service accommodated to my me and my needs making it an easy, stre Was always approached and welcomed when arriving at the dealership. Sales’ customer service accommodated to my me and my needs making it an easy, stress-free experience. More

Never have had a problem. Friendly service . I appreciate appointment reminders and the service given. As a senior I was given extra care in picking up my vehicle. Service was done in a friendl I appreciate appointment reminders and the service given. As a senior I was given extra care in picking up my vehicle. Service was done in a friendly manner. More

Service I would like to say that your service department far exceeds the other Ford Dealerships in London. The gentleman that I usually deal with is extremely I would like to say that your service department far exceeds the other Ford Dealerships in London. The gentleman that I usually deal with is extremely friendly and very helpful.(Sorry, I don't know his name!) However, when I booked my service appointment today via phone, the girl I spoke to was not friendly at all. She was very short and almost seemed annoyed that I was re-booking my appointment. I had to ask when the service department closed as her response to the time that worked for me was "uh ya, that doesn't work at all." Okay, well at least tell me your hours so I know why it doesn't work and a snotty response was not needed. I gave a 5 star review because everyone else I have encountered has been wonderful, but I was not overly impressed with the attitude of the girl booking the service appointments. More

Great visit They were very helpful in identifying what problems I was having. They found things I didn't know about and helped me in managing the cost of everyt They were very helpful in identifying what problems I was having. They found things I didn't know about and helped me in managing the cost of everything. More

Great experience. Reese Patterson went out of his way to make this purchase an extremely smooth and easy transaction. Very happy with the product and sales service. Reese Patterson went out of his way to make this purchase an extremely smooth and easy transaction. Very happy with the product and sales service. More

excellent service Very helpfuk in ansering all my questions about my truck and helpful in booking my next appointment for nov 16 at 9 am for the cleaning of the truck. Very helpfuk in ansering all my questions about my truck and helpful in booking my next appointment for nov 16 at 9 am for the cleaning of the truck. More

Oakridge Ford / Michael Mirazic Very pleasurable experience In a comfortable environment. Mike was more then helpful and made the process very smooth and stress free. Didnt push anyt Very pleasurable experience In a comfortable environment. Mike was more then helpful and made the process very smooth and stress free. Didnt push anything on myself and simple wants to help out his customer to the best of his ability. Oakridge Ford has also taken the extra step to satisfy me as a consumer with any issues had. More

Great experience with Oakridge ford and Reese Patterson The staff at Oakridge ford went above and beyond my expectations and made buying a car very easy Reese is definitely the guy to see if you need a car The staff at Oakridge ford went above and beyond my expectations and made buying a car very easy Reese is definitely the guy to see if you need a car he take his time to explain everything so you understand what you are buying highly recommend this guy. More

Best sales person ever! Ted cascadden is the best sales rep i have ever dealt with, he kept me completely informed through the entire sales process. I would recommend him to Ted cascadden is the best sales rep i have ever dealt with, he kept me completely informed through the entire sales process. I would recommend him to anyone. More