
Oakridge Ford
London, ON
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1,895 Reviews of Oakridge Ford
Excellent Everyone was very helpful Both John and Jerry replied to my email within few minutes even though I sent both an email late at night Everyone was very helpful Both John and Jerry replied to my email within few minutes even though I sent both an email late at night More
Great Service I am very satisfied with the service offered at this dealership. Mark is very helpful at making sure my vehicle needs are looked after. Thanks. I am very satisfied with the service offered at this dealership. Mark is very helpful at making sure my vehicle needs are looked after. Thanks. More
Excellent Service! Will get you into the best deal he can ! Easy to contact and prompt to respond to any questions you may have! Great experience Service! Will get you into the best deal he can ! Easy to contact and prompt to respond to any questions you may have! Great experience More
Disappointed I gave the dealership extra time for the delivery but thought eight days to be excessive. There seems to be a lack of communication once the paperwork I gave the dealership extra time for the delivery but thought eight days to be excessive. There seems to be a lack of communication once the paperwork leaves sales.Greg Johnson in the past and present has gone above and beyond to provide excellent service. More
EXCELENT Service was could courtesy excellent, time of keeping my CAR was good My only concern was my rental was not a ford, none available, I was given Service was could courtesy excellent, time of keeping my CAR was good My only concern was my rental was not a ford, none available, I was given GMC yokon at my age 86 , I was very cautious driving it LOL More
Electrical System problem I pulled into the service area at 5:30pm on a Wednesday afternoon with what I thought might be a battery problem. The service technician asked me to s I pulled into the service area at 5:30pm on a Wednesday afternoon with what I thought might be a battery problem. The service technician asked me to shut off the car and try and re-start it. But it wouldn't start. I asked if it could be looked at the next morning and he explained they were fully booked both Thursday and Friday so couldn't make any promises as to when they could get to it. The next morning, I was surprised to get a call from the service technician to say the alternator was defective and he gave me 2 options as to cost (which I thought was really good of him to do). I gave him the go ahead fully thinking I wouldn't hear back until the next day at the earliest and that it would cost me more than $1000. To my surprise, the repairs were done that same day and the bill was under $1000. In summary, I was more than happy with the service I received both from the technician and the mechanic who did the work (given that they squeezed me in after I landed on them with no notice whatsoever!). More
Interpersonal and professional experience John Gillan left a great impression from the start when I came in looking for a F150. Very professional and helped explain all the details of the truc John Gillan left a great impression from the start when I came in looking for a F150. Very professional and helped explain all the details of the truck and payment plans in an honest delivery. Looking forward to future business with John and Oakridge Ford. More
Brandon Has helped me in the past and he has help me again As I said Brandon has helped me greatly in the past, and he help me again this time, he’s knowledgeable, and if he doesn’t know what I have asked he As I said Brandon has helped me greatly in the past, and he help me again this time, he’s knowledgeable, and if he doesn’t know what I have asked he goes and finds out dancer for me , In my opinion he is a valuable employee that you have More
Over and above my expectations.. Reese is the guy, top notch Customer Service! I have never received personalized service like this from anywhere, quick with responses, leave a messag Reese is the guy, top notch Customer Service! I have never received personalized service like this from anywhere, quick with responses, leave a message and he is back to you immediately. I shopped at all other dealers and never came close to the prices Reese gave me. Reese is very aggressive in achieving you as his customer, with the service I received from Reese I will deal with no one but Reese. And my new Edge was delivered to Muskoka. Wow! Thank you every so much. More
Honest, professional and fun! Well, after visiting a few dealership, we Very disappointed with the service we were getting at other places. From the lack of fun, professionalism, a Well, after visiting a few dealership, we Very disappointed with the service we were getting at other places. From the lack of fun, professionalism, and knowledge, we seemed stumped. So we were told by s friend to check out his guy Reese, at Oakridge. So we called a Reese spoke to him a bit, and we told him about our experiences with other salesman! He was shocked from what we were telling him. So at the end of our conversation, he told us to go take look at his dealerrater just so we could read some of his clients experiences. Well we were astonished. We weren’t expecting to see 270 positive reviews!! So we knew right away we had to go see him and that he was the guy to see. We are so happy with our decision to see him and very thrilled about our new lease. Thanks Oakridge Ford. You folks have our business for years to come! More