Oakridge Ford

Excellent, quick and timely service I appreciate the excellent and quick, timely service. Ted brought my preferred Ford Escape to my place for me to test drive because CAA never came. Ch I appreciate the excellent and quick, timely service. Ted brought my preferred Ford Escape to my place for me to test drive because CAA never came. Charles explained the service packages and how I will not need CAA now. They gave me another Escape so that I could drive to work. They explained the extra features and helped me with the FordPass to activate my vehicle remotely through my IPhone. I’m looking forward to picking up my black Escort. Joan More

40000 km Regular Service My recent visit and service at Oakridge Ford was done in a very professional manner. The service was completed as required and done in a timely manner My recent visit and service at Oakridge Ford was done in a very professional manner. The service was completed as required and done in a timely manner. The service team was what I expect. Great Job Team Oakridge. More

Car trade experience When I was searching to trade in my vehicle, I was addressed by very friendly and knowledgeable staff! They understood immediately what my wants and n When I was searching to trade in my vehicle, I was addressed by very friendly and knowledgeable staff! They understood immediately what my wants and needs were for a new car, and made the information for finding a new car very accessible. I at no point felt pressured or taken advantage of, and when I was unsure they were very patient, and had no problems in explaining things in a way that I understood. Overall, the experience was seamless and fair, and I felt comfortable the entire time. I would most definitely recommend this dealership to individuals looking to purchase a new vehicle, or trade in their current one! More

Awesome Service Brandon was straight forward and answered and took care of all my questions and concerns i had. Came out half way through the service to keep me updat Brandon was straight forward and answered and took care of all my questions and concerns i had. Came out half way through the service to keep me updated. More

Regular scheduled maintenance appointment Great service from beginning to end including the call to set up the maintenance appointment as well as a reminder call! Waited in the customer servi Great service from beginning to end including the call to set up the maintenance appointment as well as a reminder call! Waited in the customer service area and had several employees come over to touch base while I waited. (from offering coffee to letting me know I could change the TV channel from the Sports network lol) Had no issues I actually enjoyed watching the College Basketball game that was on. More

Service was performed in a timely manner but had to wait overnight for a Ford brake caliper for my wife's Ford Fusion. The same caliper was replaced 18 mon was performed in a timely manner but had to wait overnight for a Ford brake caliper for my wife's Ford Fusion. The same caliper was replaced 18 months ago with a non-Ford part by your service department and failed (1 year warranty). So had to go with the Ford part this time (2-year warranty) as I have no plans to replace this car any time soon. I was told that you priced the new Ford caliper the same as the non-Ford part as compensation. More

Great deal on a used vehicle. Went in looking for a used vehicle and dealt with Stephen Skutovich. Found a good used vehicle in the price range I budgeted for. Stephen was a great Went in looking for a used vehicle and dealt with Stephen Skutovich. Found a good used vehicle in the price range I budgeted for. Stephen was a great person to deal with. Will definitely go back to Oakridge Ford again when looking to another vehicle. More

Great Customer Focus Was looking to upgrade my vehicle for similar, newer version. Carly reached out quickly and helped find a vehicle that checked all the boxes for me. Was looking to upgrade my vehicle for similar, newer version. Carly reached out quickly and helped find a vehicle that checked all the boxes for me. As with most things mechanical, "stuff can happen" beyond our control. My new vehicle had a small mechanical issue that Carly and the team worked to resolve for me as quickly as possible. Customer service is more than just smiling and saying all the right things to make the sale. Character is revealed when things don't go as planned and you get to see how the people/company react. Working in a customer service industry myself, I really appreciate and understand that and can say that customer service is a priority with the folks I met at Oakridge Ford. Based on my experience, I have no doubt my new vehicle will be great, and I'm also impressed with what Carly, Mark, John, and the crew have done to keep the experience a positive one. I'll have no problem recommending Carly and Oakridge Ford. More

Excellent experience start to finish! I’ve purchased several vehicles from Ted at Oakridge Ford and there’s a litany if reasons why. He’s always done everything he can to provide the best I’ve purchased several vehicles from Ted at Oakridge Ford and there’s a litany if reasons why. He’s always done everything he can to provide the best numbers possible on the cars I’ve purchased and the customer service from him and the rest of the staff is top notch. Oakridge Ford is a top class Ford Dealership and I will continue to support them and reccommend them for years to come! More

Black Beauty Explorer I walked into the Oakridge Ford dealership looking for a bigger car and had Reese as my sales rep. I was just planning on looking, but ended up purcha I walked into the Oakridge Ford dealership looking for a bigger car and had Reese as my sales rep. I was just planning on looking, but ended up purchasing an Explorer. Reese was VERY honest, friendly and professional. He answered all my questions and made sure that I got everything I needed. No, "I need to ask my manager", just honest answers! I would definitely recommend Reese to my friends and family. More