Oakridge Ford
London, ON
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1,895 Reviews of Oakridge Ford
Best of the Best! I met Ted Cascadden when I came to Oakridge Ford while looking around at 1/2 ton trucks to pull a horse trailer. I asked Ted to sell me on Ford and th I met Ted Cascadden when I came to Oakridge Ford while looking around at 1/2 ton trucks to pull a horse trailer. I asked Ted to sell me on Ford and the F150, which he did! He introduced me to all the features and options available with the various truck models and provided his recommendations on what I should look for in a truck for towing as well as the creature comforts. When I asked questions that were outside his area of expertise he went out of his way to find the answer. Ted walked me through every step of the purchase and what he was doing so I felt comfortable that I could rely on him. I worked with Aaron for the financing side of things, he was great too! He took the time and care for details to go over my purchase to make sure I was getting the best deal available. He also took the time to walk me through all the options available and exactly how the financing worked for my purchase. I greatly appreciated his patience with me as I’m NOT a numbers person! After initially selecting a truck, I had a change of heart in the box size to ensure it fit in my garage. I phoned Ted the next day to explain and apologize to which he replied that these things happen and they would do their very best to secure the exact truck I was looking for - which they did! He also made the point multiple times that it was very important that I was comfortable working with him to discuss anything I wasn’t sure about openly to ensure I would be completely satisfied with the truck purchase. When I picked up my truck last night Ted took the time to go over all the features of the truck in great detail and reiterated that our relationship doesn’t end here with the sale of the truck, that if I have any questions/requests in the future to give him a call. I could not recommend Ted and the rest of the team at Oakridge Ford enough. Fantastic customer service!!! More
Good deal all around We purchased a used Ford Explorer Super Trac. Everyone was very helpful and friendly. Our sales person was friendly and efficient before and after. Af We purchased a used Ford Explorer Super Trac. Everyone was very helpful and friendly. Our sales person was friendly and efficient before and after. After the purchase was complete she took the time to go over all of the vehicles with us while sitting in the truck to make sure we knew where everything was and how it worked. More
Great Service and Friendly Went in for a look and never felt pressured into buying. Ralph was very friendly and explained all options before leaving for a test drive. Ralph w Went in for a look and never felt pressured into buying. Ralph was very friendly and explained all options before leaving for a test drive. Ralph was on top of things and never kept me waiting long during the buying process. Ralph went through the vehicle I purchased again with me, when I picked it up. Would recommend dealing with Ralph Graves when looking for a vehicle at Oakridge Ford. More
Great experience! I recently purchased a 2014 Ford Edge from Tony. He and Nathan were nothing but superb with their service. They were both very knowledgeable and cou I recently purchased a 2014 Ford Edge from Tony. He and Nathan were nothing but superb with their service. They were both very knowledgeable and courteous and helped me make informed decisions. I would HIGHLY recommend Tony when looking for your new vehicle. More
Ford F-150 Tony was great to deal with when I was looking to buy a truck. He was very knowledgable, personal, and trustworthy. He made the experience of lookin Tony was great to deal with when I was looking to buy a truck. He was very knowledgable, personal, and trustworthy. He made the experience of looking for a new vehicle very seamless and positive. I would definitely recommend Tony to friends and family. More
Awesome!!! From the first moment that I met with Tony, it was obvious that not only was he good at what he does, but he puts the customers wants and needs over a From the first moment that I met with Tony, it was obvious that not only was he good at what he does, but he puts the customers wants and needs over anything else. He was polite and knowledgeable and if he didn't have an answer, he was prompt to ask someone else. I would and have recommended Tony to anyone that is in the market for a new or used vehicle. Oakridge Ford is very lucky to have him on their team. I know customer service, and he is a prime example of what it should be!! Keep up the great work Tony!!! More
ill be back I just recently purchased a ford focus from Tony and Nathan. The price on the vehicle was great and it was a very easy process from test drive to taki I just recently purchased a ford focus from Tony and Nathan. The price on the vehicle was great and it was a very easy process from test drive to taking it off the lot to bring it home. I would recommend this dealership and these guys to anyone. More
Good experience I purchased a used Ford Escape from Tony and were impressed by his kindness and helpfulness. He picked me up and sent me back when I visited, and help I purchased a used Ford Escape from Tony and were impressed by his kindness and helpfulness. He picked me up and sent me back when I visited, and helped me with all the issues. He tried his best to help me get a better price, even though the manager Mike is not as kind as him. I would highly recommend him. More
Amazing Customer Service! I've never had a better experience in customer service than I did at Oakridge Ford with Dave Sharpe. Not only was he knowledgable, friendly and very a I've never had a better experience in customer service than I did at Oakridge Ford with Dave Sharpe. Not only was he knowledgable, friendly and very accessible by he also went above and beyond to get me into a vehicle in a short amount of time. He was ready and willing to go down any and every path to get us into our Escape which we love. Dave we are truly grateful for everything that you have done for us! We ant thank you enough. If you want an amazing, personalized customer service I highly recommend going to see David Sharpe at Oakridge Ford. Hands down the best sales person and dealership I've ever dealt with! More
Threw me out of his office It's not something I'll never forget. He threw me out of his office when I tried to lodge a complaint against one of the salesmen who put his hand on It's not something I'll never forget. He threw me out of his office when I tried to lodge a complaint against one of the salesmen who put his hand on my lower back in an attempt to somehow sweet talk his way into a sale I wasn't satisfied with. It was, and remains, completely unacceptable. He flat out called me a liar and threatened to call security if I didn't leave the premises. Does he treat females this way in general? More






