
Oakridge Ford
London, ON
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1,886 Reviews of Oakridge Ford
Threw me out of his office It's not something I'll never forget. He threw me out of his office when I tried to lodge a complaint against one of the salesmen who put his hand on It's not something I'll never forget. He threw me out of his office when I tried to lodge a complaint against one of the salesmen who put his hand on my lower back in an attempt to somehow sweet talk his way into a sale I wasn't satisfied with. It was, and remains, completely unacceptable. He flat out called me a liar and threatened to call security if I didn't leave the premises. Does he treat females this way in general? More
above and beyond Tony was an absolute pleasure to deal with! He went above and beyond for us!. We are truly thankful. He even made himself available to us on his day o Tony was an absolute pleasure to deal with! He went above and beyond for us!. We are truly thankful. He even made himself available to us on his day off! Truly a rockstar!! We highly recommend him to all of our friends and family. Thanks again Tony! More
F150 upgrade Stopped in to get a run down on upgrading my existing F150 to a newer model. Ralph made me a deal that was too easy and hard to resist. My purcha Stopped in to get a run down on upgrading my existing F150 to a newer model. Ralph made me a deal that was too easy and hard to resist. My purchase of a newer model was simplistic and without stress. Many thanks to Ralph and Michael for their honesty & professionalism. More
Great job Ralph and Aaron were very friendly. They have a good sense of humor and they know their job and answered all my questions! I really appreciate their j Ralph and Aaron were very friendly. They have a good sense of humor and they know their job and answered all my questions! I really appreciate their job. In addition, Ralph is good in french and this helped me a lot. Thanks More
new ford edge From the moment we met Tony he was professional , knowledgeable and very helpful. We had just begun looking for a new vehicle , we test drove the Ford From the moment we met Tony he was professional , knowledgeable and very helpful. We had just begun looking for a new vehicle , we test drove the Ford Escape. He suggested different vehicles that would meet our needs. In fact after driving the Ford Edge at his suggestion it had everything we were looking for! If it were not for his expertise and help we would not have known about the Ford Edge. We could have gone to other dealers to comparison shop but we were so pleased with the level of customer service that we purchased the vehicle with Tony. Excellent customer service ! More
Wonderful Car Buying Experience!! We purchased a new Explorer from Chris and were blown away by his, and the entire dealership's, customer service. We felt comfortable with Chris and We purchased a new Explorer from Chris and were blown away by his, and the entire dealership's, customer service. We felt comfortable with Chris and Jesse in Financing, and felt that we were being well taken care of. Chris informed us of the various promos that were being offered and got us a price we were very happy with, and Jesse went to bat for us and secured us a great interest rate that ensured our monthly payment was well within our budget. We did the deal over the phone, and Chris and Jesse were wonderful with returning calls immediately. Chris knew we were pressed for time and was able to coordinate the sale and transfer of our trade-in to fit within our tight schedule. We LOVE our new Explorer and the buying experience was as stress-free as possible. We live in Kingston and will not hesitate driving back to Oakridge Ford for our next vehicle purchase. Thanks to the entire team for a wonderful car buying experience:) More
Sluffed off. Attended oakridge Ford as interested in buying good used vehicle...the sales person Mike came out and helped us,went inside to office while he took so Attended oakridge Ford as interested in buying good used vehicle...the sales person Mike came out and helped us,went inside to office while he took some of our particulars then disappeared for 7minutes, apparently a previous customer returned and interested in a more expensive vehicle then the one we were looking at, he then sluffed us off to Ted, claiming they work as partners....that he had to see other clients,,well then we took car for test drive and gas light came on...low fuel...had to return...really poor....quite ignorant to do that to customers....never again...and friends and coworkers say that is unbelievable anyone would do that......sluff someone off...not very professional..... More
100% + customer service Tony and Oakridge Ford went above and beyond since the moment I called the dealership to the day I picked up my new car. I originally called about a Tony and Oakridge Ford went above and beyond since the moment I called the dealership to the day I picked up my new car. I originally called about a different vehicle that had been sold. I was made to feel very comfortable that I ame and looked at what they had on my own without my husband. My husbands work schedule is a little different and with small kids it's hard for both of us to come together. Tony offered to bring the car to my husband!! I am so impressed with the customer service from Tony and anyone else I had encountered in this experience. I will definitely be back for future purchases and I will try my best to send friends and family as well. More
F150 purchase Had a very nice experience working with Ralph on the purchase of my first pickup. He regularly checked with us to see if we were satisfied afterwards Had a very nice experience working with Ralph on the purchase of my first pickup. He regularly checked with us to see if we were satisfied afterwards as well. Overall, a very good experience with Oakridge and Ralph (good sense of humour BTW) and would recommend purchasing from them...good show boys! Jeff T, the F150 dude More
Purchase of new vehicle It was a great experience purchasing my first. was treated very well and felt very good about purchase. the employees were very helpful and kind. the It was a great experience purchasing my first. was treated very well and felt very good about purchase. the employees were very helpful and kind. the sales representative made the process very easy and simple for me. More