Oakridge Ford
London, ON
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1,895 Reviews of Oakridge Ford
Car shopping made so easy! I recently bought a Ford Escape from Oakridge Ford. Reese Patterson was the salesperson who helped me every step of the way to ensure that I got the I recently bought a Ford Escape from Oakridge Ford. Reese Patterson was the salesperson who helped me every step of the way to ensure that I got the right vehicle, and he made me feel very comfortable through out the process. I would highly recommend seeing Reese if you are thinking about a new vehicle. I never felt any pressure, and it was an enjoyable experience. More
Looking for a Ford in London? Oakridge Ford is the place! I bought a new 2015 Ford F150 XLT from Oakridge Ford. My salesperson Reese Patterson was amazing and listened to what I needed. He worked hard to find I bought a new 2015 Ford F150 XLT from Oakridge Ford. My salesperson Reese Patterson was amazing and listened to what I needed. He worked hard to find the right fit and even stayed far past closing to accommodate the deal. I truly appreciated that when it came down to the details and package he worked with me to fit within my budget and prioritize the options for greatest value. Along with Mike Alguire they made sure to do the best possible. Despite the fact that there are technical issues with the truck, Reese's proactive and hands on approach has helped alleviate the frustration. At the end of the day they cannot be blamed for the product. Even after purchase, Charles Gardiner tailored the contract to what fit me and not pushed every option possible. Finally service was a delight to deal with, giving advice and even changed headlights for a reasonable 25$. I highly recommend Reese, Mike, Charles and all the staff at Oakridge Ford if you want a Ford specifically. The sales process, purchase, and staff were excellent by many means. I gave a "good" rating simply because the dealership is above average thanks to the above mentioned personnel and service but the vehicle itself is average at best. There are many minor issues that are simply the fault of things not being followed through to the end in the production and design of the product, That being said the Ford F150 seems to be the best truck out there taking into consideration car ratings, joy to drive and my personal logic. Which is an unfortunate state for the truck class. Sync is great for basic functions that any vehicle performs. Yet if you try details like 24hr clock, playing outside sources, or speaking too quickly on phone commands it will reset on you. Sync online (diagnostic, updates, etc.) are non existent in Canada. The alarm will not turn off if you simply click open on the remote (need to physically open the door), there is no one touch wiper function, automatic lights even when calibrated do not respond well, the instruments are highly inaccurate (km to empty, etc.), no indicator that the bed door is open... Anyways, like mentioned the product is average at best, but the staff at Oakridge Ford do an amazing job helping you the best that you can given that fact. Friendly, helpful, and willing to help explain everything and answer any questions. More
Great customer service, friendly, knowledgeable and fair. David and Mike made the purchase of my 2013 F150 very simple and painless. Both gentlemen are extremely knowledgeable in all the products offered, pl David and Mike made the purchase of my 2013 F150 very simple and painless. Both gentlemen are extremely knowledgeable in all the products offered, pleasant to deal with and continue to make sure that I am pleased with my purchase. Dennis and staff in the service department are always friendly, accommodating and have a vast knowledge of their products. I would highly recommend OAKRIDGE FORD for all your new and used vehicle purchases and service. More
Boom!! I purchased my second vehicle from Oakridge for from Reese, he did everything for me and found exactly what I wanted. He was fast, attentive and under I purchased my second vehicle from Oakridge for from Reese, he did everything for me and found exactly what I wanted. He was fast, attentive and understand of my wants and what I could afford. Overall the Oakridge Ford sales teams from finance to sales men did an amazing job on getting me in my new 2016 Ford Fusion. Thank you More
First car purchase after a few weeks of shopping, I was about to make my decision and then a family member recommended I go to Oakridge Ford. I was a bit skeptical becau after a few weeks of shopping, I was about to make my decision and then a family member recommended I go to Oakridge Ford. I was a bit skeptical because of all the other dealerships that I've gone to, they used the typical salesman tactics on me. I walked into Ford and was greeted by a young man with a genuine smile. I knew my experience was going to be different this time. After listening to all my wants and needs, he pulled up a Ford Escape. I instantly fell in love with it but I will still comparing it to the CRV. After going on a nice test drive, it finally came to the numbers. My favourite part (this is where the other dealers would apply pressure). Reese set down after talking to his manager, and not once did I feel pressure, it was very laid back. This is what sold me. The car was a bit more than Honda, but I wanted to deal with someone I could trust. Thank you Reese for making my experience one to remember. Also, the greeter Liz was very approachable as well! More
Comfortable dealing with Mike Mike was very knowledgable and informative on helping me find a vehicle of my liking. I appreciated his patience and felt comfortable dealing with h Mike was very knowledgable and informative on helping me find a vehicle of my liking. I appreciated his patience and felt comfortable dealing with him rather then being pressured into a sale. More
Quick and courteous service, excellent follow up. Family members changed over from a GM to a Ford earlier in the year and this Christmas I opted to inquire about a few of the available additional acce Family members changed over from a GM to a Ford earlier in the year and this Christmas I opted to inquire about a few of the available additional accessories for their new vehicle. Michael was quick to find the accessories I was looking for, made ordering a snap, and his prompt follow up and soft-touch customer service approach rather than the 2-fisted "hard sell" I've grown used to with other dealerships was both a refreshing change of pace, and an enticing draw for me to seriously consider Oakridge Ford for my next vehicle purchase. More
Professional, knowledgable and trustworthy David was very helpful in the purchase of our vehicle. He knew everything possible about the vehicle and answered all our questions promptly and thoro David was very helpful in the purchase of our vehicle. He knew everything possible about the vehicle and answered all our questions promptly and thoroughly. He even helped with minor details like setting up our new phone after a few weeks had passed. We would definitely deal with David again in the future should the need arise and we recommend him highly. More
Recomemded Mike had me set up with everything i wanted in minutes very professional courtious and had me in and out in a short peroid of time i will be going bac Mike had me set up with everything i wanted in minutes very professional courtious and had me in and out in a short peroid of time i will be going back for my next purchase. Thank you More
Great Had a meeting with mike and he showed me a variety of ford vehicles used and new. He was friendly and very professional. Great experience Had a meeting with mike and he showed me a variety of ford vehicles used and new. He was friendly and very professional. Great experience More






