Oakridge Ford

Next Purchase at Oakridge Ford!! Oakridge Ford is an outstanding dealership that I would highly recommend to anyone purchasing a new or used vehicle or needing service. With employees Oakridge Ford is an outstanding dealership that I would highly recommend to anyone purchasing a new or used vehicle or needing service. With employees like Reese Patterson, Oakridge Ford matains it's incredible reputation and never lets it's customers down. I have never had any issues with Oakridge Ford and always feel like a number one priority when I am there. I love seeking advice from the employees and never feel like a burden. Recently I purchased a brand new Ford Escape from a dealership that unfortunately was not Oakridge Ford (something I will never do again). I was having the worst experience and was treated completely disrespectfully from the dealership of the initial purchase. I was so disappointed and wanted nothing to do with Ford anymore. I wanted to sell my car and go with an entire different company because I was embarrassed to drive a vehicle that represented and supported such a horrible dealership. At this time I thought I would give it one more shot and I reached out to Reese Patterson who went above and beyond to ensure that my feelings towards Ford changed. He was completely incredible with his help towards myself. He talked me through all my options when dealing with the other dealership and even gave me some insight on how it would work to trade my car in and start fresh. He set me up with the service department at Oakridge Ford and even took the time to personally take a look at my vehicle and my troubles. I can not say enough how amazing he was and how grateful I am to have him listen to my concerns and show that he cared. He even followed through and remains in contact with myself until all of my concerns were dealt with and completely fixed. Reese is a great representation of what Oakridge Ford stands for and they are lucky to have such an outstanding employee like him. I believe that if the workers at the initial dealership I dealt with had even half the work ethic and customer service skills that Reese has they would have a lot more satisfied customers. I wanted to personally thank Reese for helping me find my trust in the Ford company again. I think that Ford employees could learn a lot from him and his passion for representing Ford! I will definitely only be recommending Oakridge Ford to all my family and friends and will always purchase my new vehicles from Oakridge Ford. Sincerely, Kim More

Dedicated and helpful! David Sharpe is very knowledgable and helpful. He is definitely dedicated to providing an exceptional customer service experience. He made everythin David Sharpe is very knowledgable and helpful. He is definitely dedicated to providing an exceptional customer service experience. He made everything so easy and hassle free and provided great service on my edge. I will without a doubt seek him out in the future. More

kick xxx service!! Hi Reese, thanks for your great service. which means you got back to me quickly or answetred when i called. communicating by tex was great form to re Hi Reese, thanks for your great service. which means you got back to me quickly or answetred when i called. communicating by tex was great form to reach each other. I didn't even test drive the car and was made easy over the phone.Once i got to the dealer ship you reveiwed all the options and made me feel welcome. The Explorer has been great and thank a lot. This has been my 4th ford and will be buying another one in 3 years if you are still their. Thanks Reese!! More

Great Customer Experience As soon as I walked into the building I was greeted with a warm welcoming by the sales reps. I was very appreciative of the quick service and timely m As soon as I walked into the building I was greeted with a warm welcoming by the sales reps. I was very appreciative of the quick service and timely manner that it took to decide on the vehicle that was right for me. Can't wait to get into my new F-150!!! More

Outstanding F150 leasing experience! I'm not one to give praise where it is not deserved so in writing this review the reader must know that I was impressed. First let me talk about the I'm not one to give praise where it is not deserved so in writing this review the reader must know that I was impressed. First let me talk about the people, because in retail people make or break your business. I usually walk in and meander around a dealership to have the work place and engagement of the staff. I judge a dealership by how quickly they become engaged. At Oakridge it was within 60 seconds that some one asked me if I needed help. Wow! They immediately got me a salesperson who was extraordinary. Yes Reese Patterson is one outstanding person. He sat me down offered me a refreshing coffee and asked what I was looking for. His approach was relaxed, courteous and most importantly sincere. I was there to buy a truck. Once he understood my needs he proceeded to show me exactly what I asked for. We went for the test drive and engages in friendly discourse. We talked about the options purchase vs lease. I left not yet decided. The next day I called him he answers the questions that I had tought further on. I returned a day later to test drive again then I leased my new F150. Through out the process Reese was thee to answer question, support and laugh with me. A great person and an outstanding sales person. The entire staff were friendly, courteous and helpful. One of the front desk receptionist met me breifly on my first visit and 2 days later still remember my name. Hats off to the Oakridge team. I wish all my auto buying experience could be so effortless and fun. More

Mike is a honest, hard working. Mike from the get-go was honest and tried really hard to meet all my needs and concerns. Despite him having to battle a incompetent manager he still w Mike from the get-go was honest and tried really hard to meet all my needs and concerns. Despite him having to battle a incompetent manager he still was able to deliver what he promised! More

Thank you Mike Donaldson Thanks Mike for helping me out with my service questions and getting the help I needed and the referrals to the right people. You've been great. I wil Thanks Mike for helping me out with my service questions and getting the help I needed and the referrals to the right people. You've been great. I will be back again soon! More

great experience we recently bought our fourth car from this dealership and every time we have had great experience, David has been professional and knowledgeable and we recently bought our fourth car from this dealership and every time we have had great experience, David has been professional and knowledgeable and provided us with extra deals that we did not expect. Thank you for your hard work More

Great experience Thanks to David for another great buying experience. This is my second vehicle from him in as many years. As a business owner I know how important cus Thanks to David for another great buying experience. This is my second vehicle from him in as many years. As a business owner I know how important customer service is and David has always done a fantastic job making my experience easy and enjoyable. Thank you More

A dealership I can trust! I was recently car shopping and had the pleasure of meeting Mike at Oakridge Ford. As a women I am a little reserved when going car shopping as I hav I was recently car shopping and had the pleasure of meeting Mike at Oakridge Ford. As a women I am a little reserved when going car shopping as I have been taken advantage of before when buying a car. I meet Mike and he instantly put my mind at ease. He was honest and I feel like I can trust him completely. He answered all my questions and and took the time to explain everything taking his time. It was a pleasure to deal with Mike and I will be back to see him again in the near future. More