Oakridge Ford

reparing Very good service, price seems too high, need more explanation from techntian to customer, and give alternate solution or suggestion to reduce cost. R Very good service, price seems too high, need more explanation from techntian to customer, and give alternate solution or suggestion to reduce cost. Replacing front muffler charged over $1000 seems too high. More

Oil and grease/ engine shampooed I take great pride into keeping my 2011 Ford Fusion in great shape. This is my second Fusion ans just love the handling and driving of this vehicle My I take great pride into keeping my 2011 Ford Fusion in great shape. This is my second Fusion ans just love the handling and driving of this vehicle My service provider Brandon Lilley understands that I am jealously care for my vehicle and delivered everything I asked for especially the request of having the engine shampooed correctly. Yours Truly. Rev. Robert Houthuyzen More

Timely and professional. We had bad service at another Ford dealership so we changed to this one. We have been very satisfied at their service department, friendly and always We had bad service at another Ford dealership so we changed to this one. We have been very satisfied at their service department, friendly and always on time. More

All around excellent experience we had been to several dealerships in and around London trying to decide on the next vehicle for our family, when we met Reece right before closing ti we had been to several dealerships in and around London trying to decide on the next vehicle for our family, when we met Reece right before closing time one evening we knew we found the place to take the next steps. Each time we came to the dealership we brought our six month old baby with us, his patience and understanding was remarkable! We never felt rushed or pressured, we were able to explore all options to find us the right fit and budget friendly vehicle. We were particular one our must haves and dislikes and he was able to find us our perfect fit. We have bought other new vehicles before and never felt we received this level of service in the past. We will definetly be back. More

Amazing, experience I've bought, many cars or leased over the years but Resse was bye far the most positive sales person I've ever dealt with , he made the experience I've bought, many cars or leased over the years but Resse was bye far the most positive sales person I've ever dealt with , he made the experience hassel free and very Smooth. I dont think its possible for him to never be smiling and he goes out of his ways for his clients to guarantee satisfaction. I would highly recommend if your looking for a vehicle to contact him u wont be disappointed. More

2019 F-150 A new vehicle is always nice. But dealing with Reese was the real joy. Very professional, kind and efficient. He knows his job well and gets the best A new vehicle is always nice. But dealing with Reese was the real joy. Very professional, kind and efficient. He knows his job well and gets the best deals. Thanks again Reese. More

Terrible Everything seemed fine at first unfortunately my Ford Edge is a death trap twice in the last 8 months the brakes have failed on it an twice I have alm Everything seemed fine at first unfortunately my Ford Edge is a death trap twice in the last 8 months the brakes have failed on it an twice I have almost been in an accident. I had it towed to Oakridge. I called to see if the car was received was told someone would get back to me. I waited till close to closing to call back and ask whether was received or not still told would have to wait to hear back. once I actually got in touch with someone in service I was told they would not get too it today and that the service.manager would get back to me when ever it was convenient for him. I would never tell a client that but that's just me. I do not believe it is unrealistic to expect prompt reply so that someone can make.arrangements to get home but apparently there is a 5 week wait for service in London and I should be grateful they are going to look at it tomorrow. Then when I asked to be transferred to the sales.manager I was told.she would not do that. Big disappointment my wife and I both bought cars from you and my wife had an appt to look at trading in her escape for a new one I think her and I may go elsewhere as I too do not want to drive my vehicle any further due to safety concerns. More

Best service ever Me and my Boyfriend just purchased a Certified Pre owned Escape Monday, We were difficult clients as we both don't have the greatest of credit, bu Me and my Boyfriend just purchased a Certified Pre owned Escape Monday, We were difficult clients as we both don't have the greatest of credit, but I was literally shocked at how far their fiance manger, Brandon and our sells Rep Carly went to get our family into a newer vehicle, they truly went above and beyond.! I have never seen two employees dedicated at what they do, and we are forever grateful for what they accomplished. Everyone there was so welcoming through the long processes, welcoming us like we were long time costumers. I was also very pleased that they took the time to make sure that our new vehicle was safe for our family even going as far as fixing a chunk that was taken out of the paint. Carly took the time to teach me how certain features work, which was comforting. I honestly never had such a great experience with any other dealer, they weren't just trying to stick us with a car to make a fast sell, they took their time and set out to find us the best SUV in our price range, that also meet some requirements and they succeeded.! We couldn't be more happy with our Escape. Truly the best customer service I seen in a long time, and I'll recommend them over and over again. We thank you Oakridge Ford.💕 More

Love my new truck ! Reece was able to get us into a 2019 Ford F-150 within a week. We were pleased with the communication and straight forward approach. We would purchas Reece was able to get us into a 2019 Ford F-150 within a week. We were pleased with the communication and straight forward approach. We would purchase from Reece again if given the chance. More

Great place to Lease An F150 This is my third F 150 of leased and each time has become simpler and a very delightful experience. How can buying or leasing be delightful you ask? This is my third F 150 of leased and each time has become simpler and a very delightful experience. How can buying or leasing be delightful you ask? It the people and the inventory. Reese Patterson is a easy going hard working salesperson who first and only goal is to insure your needs are met and your a satisfied happy customer. What else can you ask for? The remainder of the staff from receptionist to financial manager are there to help. No high pressure oversell. What a delight! More