O'Regan's Chevrolet Buick GMC Cadillac
Halifax, NS
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23 Reviews of O'Regan's Chevrolet Buick GMC Cadillac
I wish to say thanks to Chris in Parts who helped me to locate some needed fasteners for my 2009 corvette zr1. He went above and beyond what I normally would have expected. THANK YOU!! Ronald J. Hayward.0 locate some needed fasteners for my 2009 corvette zr1. He went above and beyond what I normally would have expected. THANK YOU!! Ronald J. Hayward.0 More
After reading the negetive comments on here I see two thing in common. 1- They all wanted service. But! wanted it on their own teams and what they feel the price should be. 2- Each Review is written i thing in common. 1- They all wanted service. But! wanted it on their own teams and what they feel the price should be. 2- Each Review is written in anger and with attiuide suggesting to me it didn't matter what happen these people assume no responsablity for anything wrong in their life I've been going here for years and if I had a legit complaint and concern it would not be posted here in such a manner. This just tells me this is nothing more then a child having a temper tantrum and wrighting negative reviews for gaining attention to themselves because of their own failure. More
I just left Oregans Chev-Olds in Halifax after picking up my 2019 Colorado. I had an appointment Wednesday at 9am to have my factory fog light kit hooked up and programmed. The sad thing about it was, I had my 2019 Colorado. I had an appointment Wednesday at 9am to have my factory fog light kit hooked up and programmed. The sad thing about it was, I had my license mechanic install the fog lights/switch in cab and wire harness to the fog lights. He couldn’t tie the harness into the fuse panel because his schematics don’t show where to connect. So I thought going to Oregans since it was close to my work place it would be a quick connection and programming. I sat in their waiting room from 9am -315pm when finally they said I could take their rental which was very small and uncomfortable (chev Spark) I got a call the next morning saying they need to replace the control module and said my truck would be ready later Thursday which it wasn’t. I called them Friday morning (today)and they tell me the headlamp switch had to be replaced which it worked before taking to them. I finally get a call at 230pm today (Friday) saying my truck is ready. I go in and read the invoice and it says the customer says he’s concerned at times when turning on fog lamps he has to wiggle the switch for them to work. I said no such thing and why would I say this because the fog lights are a new install. Worst customer service I ever had. $465 for the fog light kit and another $563 just to program and connect one end of the wire. Needless to say I will never step foot in Oregans dealership EVER again. Brandi McKay I’m very disappointed the way you treated me. If I would have known this I would have taken my truck to Bruce Auto in Middleton where I have been treated like a customer should. More
Do not take your car here for service; the service prices were excessive. After first being told the vehicle was out of warranty they changed their tune when questioned directly and changed to say it still were excessive. After first being told the vehicle was out of warranty they changed their tune when questioned directly and changed to say it still had powertrain remaining. Then the service department wanted to charge a diagnostic charge to check the transmission saying that a transmission not down shifting when in manual mode was possibly not covered because the powertrain warranty only covered 'major' issues. Also, the alignment price was $30 more than Steele Cadillac in Dartmouth. We left without getting the vehicle serviced there. Katie was not pleasant to deal with. More
I have been dealing with O'Regan's Chev for many years now. I want to say they have a hidden gem working in the service department. Her name is "Brandi" I am always taken care of in fact she lined me up now. I want to say they have a hidden gem working in the service department. Her name is "Brandi" I am always taken care of in fact she lined me up with a great salesman and I bought my 2020 truck there. Great person and very professional. Thanks Brandi Pat McCarthy Renovations Limited More
Childish Behavior From A Service Team Manager After having sought resolution via contact with Ms. M.E. O'Regan, CS Rep for O'Regan's, to no avail, this.... On Friday 14 June 2019, my niece was in After having sought resolution via contact with Ms. M.E. O'Regan, CS Rep for O'Regan's, to no avail, this.... On Friday 14 June 2019, my niece was informed that her vehicle was ready for pick up after having been "thoroughly" inspected by O'Regan's crack service team. She had been informed her issue of the vehicle shutting down suddenly had been solved with the installation of a new battery. She, my daughter, and 9 year old grandson went down to pay for ($500.00+) and pick up the vehicle. After having driven from O'Regan's lot to obtain fuel, the vehicle again died. Having been next door to fuel, they limped it back to O'Regan's within 10 minutes of their original departure to, of course, discuss the problem remaining un-repaired. In a nutshell, O'Regan's service team informed my niece that the issue wasn't their problem. Long story short, as my niece became frustrated with the discussion my daughter calmly intervened to request how it wasn't their problem as that was exactly what the vehicle had been there to have repaired and it had been released to them a mere 10-12 minutes prior stated as repaired. Michael Baker, that locations service manager then proceeded to scream and yell at my daughter telling her it "wasn't her business" and "....had an obligation to....." and that he'd "....only speak to my niece...." about the issue, etc.... Now I wholeheartedly agree that my niece should have been the only one talking to the service staff but.... I don't agree with what Michael Baker did in yelling & screaming at two young women and especially with a 9 year old child present. This clearly represents disrespect and unprofessional behavior at the very least. Having related this story to Ms. M. E. O'Regan, I'd requested a simple apology be provided my daughter and grandson due to Mr. Baker's abhorrent behavior. Her reply after having performed an investigation was "they (Michael Baker) provided a different version of events". Ms. O'Regan, regardless of any different version of events, regardless of anything else pertaining to this incident in relevance, your organization's support of Mr. Baker's childish, reprehensible behavior speaks volumes in what you believe of your customers. As word of mouth is a wonderful thing even in this electronic age, I assure you, your business practices shall be well known. Regards, More
Love my new Silverado Everyone was great at the dealership and I didn't feel pressured. I was at another local dealership and they put way to much pressure on me to buy fro Everyone was great at the dealership and I didn't feel pressured. I was at another local dealership and they put way to much pressure on me to buy from them. I love my new truck. Thanks O'Regans for making it pain free! More
Great Service I went to O'Regan's Chevrolet not sure if I was going to get a car or an SUV and the salesman was able to get me set up with a used 2015 Equinox I went to O'Regan's Chevrolet not sure if I was going to get a car or an SUV and the salesman was able to get me set up with a used 2015 Equinox More
Great purchase Traded my baby for a new Cruze... my 10 year old Honda had seen better days so, narrowed my search down to a Chevrolet Cruze and a new Civic as both s Traded my baby for a new Cruze... my 10 year old Honda had seen better days so, narrowed my search down to a Chevrolet Cruze and a new Civic as both seemed have everything I was looking for. Colonial was helpful but, really didn't seem to want my business so, I went to O'Regan's and really liked the new Cruze + I saved a few thousand off of the sticker price with a payment below my budget. Everyone was so, friendly Barb is awesome and my Salesperson Kyle was great too... they really made me feel at home and was easy decision. Love my new Cruze... thanks O'Regan's! I highly recommend you! Sally More