O'Regan's Chevrolet Buick GMC Cadillac
Halifax, NS
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23 Reviews of O'Regan's Chevrolet Buick GMC Cadillac
Top shelf service..... I would definitely recommend this dealership to others. The service provided by Danny Carew was top shelf! Thanks Danny, looking forward to doing busi I would definitely recommend this dealership to others. The service provided by Danny Carew was top shelf! Thanks Danny, looking forward to doing business with you in the near future. I appreciate your professionalism. More
Beware!! Do not take your car here for repairs of any kind. This is the worse place my husband and I have ever received service. I wouldn't recommend this plac Do not take your car here for repairs of any kind. This is the worse place my husband and I have ever received service. I wouldn't recommend this place to anyone. Do not deal with Kate or Mike Baker from the service department in particular. They will mislead you and contradict themselves and you will get nothing out of it except frustration. The service department has had our car for almost 2 weeks for an alternator replacement under warranty, and now they are telling us it will be longer than that. No compensation. We are stuck renting a car as they will not cover the cost of that either, even though it is their mistake. Rude, inconsistent, no communication and lies. Very disappointing. More
service department I took my 2010 Silverado in for a safety inspection, I was told the vehicle failed inspection as a lower ball joint didn't meet the safety requiremen I took my 2010 Silverado in for a safety inspection, I was told the vehicle failed inspection as a lower ball joint didn't meet the safety requirements and the other one was also weak but met the requirements, My service adviser was Katie, who I will never use again, as she was condescending and always right. I took the vehicle to two other service outlets and they could find nothing wrong with the lower ball joints. Went back and spoke with the service manager and he basically called me a, I won't say.The vehicle had approximately 40,00 miles and always serviced at O'Regans and they never brought the ball joints up as an issue in any of the servicing.I have bout a lot of vehicles from them but at this point in time, when it comes time to get another new vehicle I will have my doubts about buying from them More
Business Vehicle brought in for warranty service. Pat was polite, thorough and provided excellent service. Entire service experience from all staff was excellent and appreciated. was polite, thorough and provided excellent service. Entire service experience from all staff was excellent and appreciated. More
Great overall experience! Shafin my sales person was a pleasure to deal with, very professional and addressed all my needs, I will definitely recommend the Dealership and Shafin to others pleasure to deal with, very professional and addressed all my needs, I will definitely recommend the Dealership and Shafin to others More
From the moment we stepped into the dealership, it was superior customer service. We were from out of town and travelled all day on the road and looked a little weary when we arrived, but they treated us superior customer service. We were from out of town and travelled all day on the road and looked a little weary when we arrived, but they treated us like royalty. The staff we encountered went out of their way to make sure we were looked after in a professional manner. We would certainly encourage anyone looking for a new vehicle to check out O'Regans's on Robie St in Halifax, NS. We will be singing their praises to our family and friends. Thank you, Stafin, Diamon and Anthony, you made our SUV purchase a very pleasant experience. More
I had to take my truck in for service for a few different I had to take my truck in for service for a few different reasons the most recent being the tire went flat and squeak in the back end. With the tire I had to take my truck in for service for a few different reasons the most recent being the tire went flat and squeak in the back end. With the tire they were almost ready to close if not closed and service advisor Matt went above and beyond running out and grabbing one of the young guys who agreed to stay late on a Friday and change the tire, Matt got me a brand new tire and sent me on my way. I was then in for a back end squeak and had Nick the shop manager took care of it and had it fixed quickly he said if it happened again to come back and let him know and he would have it replaced which gave me piece of mind knowing he would take care of it if it happened again. Also had Dennis as an advisor when I was getting an oil change, he was great too. Matt, Nick and Dennis were all knowledgeable, gave great customer service, were friendly and professional. Rob More
First, I wasn't given 5 minutes in the car alone so I could evaluate it without a salesman talking my ear off. Asked who owned the car and was told he didn't know. Garbage, you know who brought the car i could evaluate it without a salesman talking my ear off. Asked who owned the car and was told he didn't know. Garbage, you know who brought the car in. I didn't want names, I only wanted to know if it was a kid or an adult, old person, young person, etc. Salesman Matt was very evasive when I asked anything about the car's history. I asked for a couple of things that would be included in the price like 'detailing', which was never done, under coating and to fix two of the rims. One price was on the car (the price that makes the dealership 'feel good'. Asked if that was with taxes in and was told no, so I asked what the price would be on the road/what was coming out of my pocket. Was told another price (scribbled on a paper that looked like a napkin), so I agreed to price. Went in to pick up vehicle, it was not ready, waited for almost 2 hours, was shocked at signing price as it was $7000 above price quoted. The salesman told my spouse that he would give me a good deal if I went in. THAT's a good deal?! Signed anyway as I was very late for work. The rims are not done, detailing was not done, the inside of the car was a mess; salt stuck all over the carpet where the gas pedal is, hair, dust and sticky spots everywhere, also white speckles that look like paint splatter on the seats, and missing one floor mat. The detailing was done, but I was charged. It is a 2008 Cadillac. When I phoned that night, I was basically told "it's your car now, but you can pick up the floor mat". I was also bribed with two $50 certificates if I gave the salesman a good review and referred other people to him. My reviews cannot be bought. If you give me good service and are HONEST with me, I will automatically give you a great review. The certificates will be going back as I won't ever be using them. Also overheard another salesman tell a gentleman that he "wasted all his time" because the gentleman decided not to go with the truck that he wanted. More
Adam was very professional, friendly, a good listener, and easy to deal with.A good experience overall. I would definitley return for another purchase.I purchased the car within 3 days and there was not a and easy to deal with.A good experience overall. I would definitley return for another purchase.I purchased the car within 3 days and there was not a single issue that had to be corrected More
This is the second vehicle that we purchased from O'Regan's Chevolet in Halifax. Shafin was excellent in customer service , polite and professional. We met with him and explained what we were looking O'Regan's Chevolet in Halifax. Shafin was excellent in customer service , polite and professional. We met with him and explained what we were looking for (had to be regular cab GMC truck, V8 low kms etc.) which they didn't have on the lot at that time. Shafin said that he would call us if a truck meeting our needs can in on trade. Over the next 2 weeks Shafin call several times to keep us updated and within 2 weeks found the perfect truck. This saved us alot of time, thanks again Shafin!!!! More