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Northwest Lexus

Brampton, ON

3.5
84 Reviews

2280 Queen Street East

Brampton, ON

L6S 5X9

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84 Reviews of Northwest Lexus

July 25, 2023

Before I write nay thing I just hope that you do not meet an accident and if you get into one please do not take your Lexus to Northwest Lexus for any kind of repair. They have a contract with Royal Auto col More

by Parixit
Recommend Dealer
No
Employees Worked With
Mike Holliday, Daniela and Kent
May 30, 2023

Dear DealerRater, I am writing this complaint to express my extreme disappointment and frustration with the recent purchase of an RC300 car from Northwest Lexus. Despite my initial excitement, I reg More

by Saji
Recommend Dealer
No
Employees Worked With
Stefano
May 17, 2023

I was passed onto another sales person, Mukesh Das when the frist person I was paired up with was slated to go on holidays. I am from out of town about 2 hours away so it involved some back and forth to ar More

by NSX Dan
Recommend Dealer
Yes
Employees Worked With
Mukesh Das, Patrick
April 21, 2023

Excellent Customer Service. She was helpful and friendly, questions were answered and explained well and in a professional manner. Satisfied customer indeed! More

by VINOD MAISURIA
Recommend Dealer
Yes
Employees Worked With
CHRISTINE BABIAK
February 25, 2023

Where do I start of poor service, anyway to be minus 5 star rating 1. About one year ago Northwest Lexus sold me an SUV and about 45 minutes later called me, the SUV I had purchased was sold to another More

by Hellooo
Recommend Dealer
No
Employees Worked With
Daniel, Service Manager
December 12, 2022

Excellent Customer Service with Alawi Al-Baalawy. Great work ethics, supported me in my purchase of NX 300. Pleasant staff all around. :Will recommend them for friends. Will go there again and ag More

by Phyllis
Recommend Dealer
Yes
Employees Worked With
Alawi Al-Baalawy - Sales Consultant
December 07, 2022

Excellent, Super service at Northwest Lexus! We approached Mukesh Das from the showroom for purchase of a pre-owned vehicle. He was just amazing throughout the entire process and helped us and More

by Ashrim Narsinh
Recommend Dealer
Yes
Employees Worked With
Mukesh Das
November 05, 2022

Contacted them regarding trading on a 2022 RX 350. They said they would call me to 'start the appraisal process' on my 2015 RX 350. Never called so I sent three follow up emails and still no response. More

by doug.hughes
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aruna Sharma
September 16, 2022

I drove to Northwest Lexus to purchase a vehicle advertised on Autotrader. It turns out that the ad was false. Now I know not to read their ads. More

by john
Customer Service
Recommend Dealer
No
Employees Worked With
don't remember, his accent was too strong
May 31, 2022

Ask for KOSTA DIMROCI, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service an More

by SandyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta and Daniel
2
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