Northwest Lexus

I searched 4 different Lexus dealers and prior to that, Subaru, Mazda, Mercedes and Honda.We have a new addition to the family so had to retire the 2 door civic and get a 4 door vehicle. My wife's criteria Subaru, Mazda, Mercedes and Honda.We have a new addition to the family so had to retire the 2 door civic and get a 4 door vehicle. My wife's criteria were 4 doors, Japanese and good on gas. After numerous test drives we finally found the Lexus CT 200h. After trying to deal with 3 other Lexus dealers - most of which were friendly we were super impressed by Jacek Rusin at Northwest Lexus. We just had a baby and he came out with the car to our place for us to test drive. Even though this car took 2 months to get (Japan earthquake) he never over promised the timing of when it would arrive. Other dealers told me they could have the car in 3-4 weeks or 4 months -. But he made it clear it would take 7-8 (and he was right on). I had a good price on the vehicle and he matched it. More

I've been going to this dealer for years (since 2003)... One of the biggest reasons for me returning to this dealer time and time again for service is because of Tom Berger. He's quite possibly one of the One of the biggest reasons for me returning to this dealer time and time again for service is because of Tom Berger. He's quite possibly one of the best service reps one could ever deal with. Lexus charges steep amounts for service, but you get what you pay for and that includes and honest service rep. Have never been dinged for service I didnt need on any of my experiences/cars at Northwest. More

Dealer is fantastic! People are fantastic! all around a great experience. If you are considering a Lexus, DEFINITELY go see them. All levels of service treated me great. Sandy for the sale, Kadeen for t great experience. If you are considering a Lexus, DEFINITELY go see them. All levels of service treated me great. Sandy for the sale, Kadeen for the product knowledge on the day of pick up, and Francesco for his overall dealer experience. More

Excellent Service, what a breath of fresh air to find a Lexus dealership that really cares.Tom was concise, professioanl and courteous. To my surprise my car was washed and vacuumed, free of charge. I woul Lexus dealership that really cares.Tom was concise, professioanl and courteous. To my surprise my car was washed and vacuumed, free of charge. I would recommend this Lexus dealership to anyone looking for great service. More