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Northstar Hyundai
Edmonton, AB
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357 Reviews of Northstar Hyundai
My wife and I were looking for an SUV, and really liked the Santa Fe. We made arrangements to meet with Ilya (who was very helpful, honest and personable) the next day. When we arrived he was busy and we w the Santa Fe. We made arrangements to meet with Ilya (who was very helpful, honest and personable) the next day. When we arrived he was busy and we were asked if we would like someone else, because he was busy with another client. After talking to the other salesperson we were shown a vehicle but weren't asked if we had any thing in particular that we wanted to see. After finding out the vehicle we wanted to see we were informed that the vehicle was at another dealership. The next day we were informed that the vehicle had been sold about one month earlier by the dealership we were at. The salesperson we then were dealing with didn't inform us of the car being sold until we asked if it was ready to be seen. They then tried to make it up to us by finding a better vehicle for us. When they did find another suitable car they said they would give us an extra amount off the vehicle for the trouble. We then found out that the price we bought the car at was more than what it was advertised for. When we talked to the manager we were given a promise that we would be given a check written out for $1000 which was a little more than the difference. We are waiting on the deal to finalize before getting the check. It was a long three days after not getting to deal with Ilya. I would recommend dealing with Ilya but my experience with almost everyone else wasn't super. More
The salesperson and everyone there is very nice and easy going. However waiting over an hour after my scheduled appointment with finance is a bunch of crap. going. However waiting over an hour after my scheduled appointment with finance is a bunch of crap. More
My wife and I purchased a Hyundai Elantra from Northstar and we were rather pleased with the service. Anton was friendly, but most importantly, willing to entertain each one of my (sometimes very nuanced) q and we were rather pleased with the service. Anton was friendly, but most importantly, willing to entertain each one of my (sometimes very nuanced) questions regarding my options. He met with us on several occasions, and at no point did we feel pressured to purchase. He was happy to explore the various vehicle interiors, highlighting the advantages of one car over the other, and finally, ensured we were entirely aware of every feature in our new Elantra. Very pleased with our experience. More
My girlfriend and I went in to this dealership looking for a new car for her. Illya was very helpful, easy to talk to, and honest. He and everyone else on the team worked very hard for us. We BOTH ende for a new car for her. Illya was very helpful, easy to talk to, and honest. He and everyone else on the team worked very hard for us. We BOTH ended up leaving with new cars, and are glad to have had such a friendly staff help us out. We are both very happy with our purchases! More
Anton was fabulous with the sale of my new Santa Fe! He made sure I was comfortable with my choice of vehicle, price, and service. Great experience!!! made sure I was comfortable with my choice of vehicle, price, and service. Great experience!!! More
Great service all the way to the end! Myself and my wife recently purchased a new Santa fe from Northstar Hyundai! Our salesman Rob Muloin was very helpful, as well as Rod in finance, it was nothing but gr recently purchased a new Santa fe from Northstar Hyundai! Our salesman Rob Muloin was very helpful, as well as Rod in finance, it was nothing but great service. I had been to a few Hyundai dealers in Edmonton and these guys stood out! I will recommend anyone I know to Northstar!Thanks! More
Illya was very pleasant and informative and continues to be very helpful. We found all the staff we met to be very friendly and knowledgable. When we go back to the dealership we feel we are with people w be very helpful. We found all the staff we met to be very friendly and knowledgable. When we go back to the dealership we feel we are with people we have known for years and have no hesitation in recommending Illya or the dealership to anyone. A great experience! More
I had an a amazing experience at Northstar Hyundai. Cory was very helpful in finding me a new vehicle, he made sure to meet all my concerns and that I was thourougly happy with my purchase. He went over my was very helpful in finding me a new vehicle, he made sure to meet all my concerns and that I was thourougly happy with my purchase. He went over my new 2013 elantra gt and made sure to answer all my questions. I have never felt so satisfied at a dealership before. Customer service was excellent! I would purhase from there again in a heartbeat! More
I found the staff all very friendly, and easy to talk to. We were looking for a particular car and they had just what we wanted and so we purchased it. We appreciated their patience in answering all our ques We were looking for a particular car and they had just what we wanted and so we purchased it. We appreciated their patience in answering all our questions, as well a follow up questions. More